YourDesignerWear Reviews 283

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

They were very accomadating with personalising my dresses to my need with lining & plus size to how i asked. Shipped parcel quickly too unfortunatley due to war situation my parcel got delayed but the... See more

Company replied

Rated 5 out of 5 stars

Customer support really friendly ! I had Problems with the shipping Company because of the Adresse and the customer support reached out via WhatsApp and cleared that. All in one, everything went... See more

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Rated 5 out of 5 stars

Customer service skill of office staff . All my enquiry has been handled well.Staff very friendly supportive. I am very happy with my order packaging was of high quality. I got what I paid for . I hav... See more

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Rated 5 out of 5 stars

Everything went so smoothly. I received my clothes in 2 weeks and once it shipped, I got it that week. They know what they are doing and are super professional. You won’t be disappointed. I absolutely... See more

Company replied

Company details

  1. Women's Clothing Store

Information provided by various external sources

Designer Sarees,Bridal Wedding Saree Online,Indian Sarees (Saris, Sari) - Online Shopping for Latest Collection of Designer Sarees, Indian Sarees, Bridal Sarees, Wedding Sarees, Lehenga Style Sarees, Saree Designs, Indian Kurtis, Designer Salwar Kameez, Bollywood Sarees, Party Wear Sarees, Indian Jewelry. Buy Georgette Sarees, Embroidered Sarees, Lehenga Sarees, Brasso Sarees, Cotton Sarees, Silk Sarees, Kurtas, Salwar Kamiz, Dress Materials, Handbags, Ladies Purse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Such excellent service

Such excellent service. Delivery was on time as stated. Also I was really really happy with my palazzo suit and saree's. So so perfect. I cannot wait to order more items. Thank you YDW ❤

February 12, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Shevashnee,

Thank you for your feedback. We are glad to know that you are happy with our products and services. We strive to provide best possible services to all of our customers and your complements surely inspire us for the same.

Thanking you once again, looking forward to maintain same good business relations ahead.

Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

The best shopping site ever

The best shopping site ever! Their products and customer service are amazing! I have never bought these many dresses as I did last 6 months from this site because of their good prices. A++++
Recommend it to everyone!

February 6, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Trisha,

Thank you for the review.

We are delighted to see your feedback, especially your kind words about the products and services. We always aim to provide the best possible service and we are glad to know that you are happy with products and services.

Thanking you once again, looking forward to maintain same good business relations ahead.

Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

Many many thanks .

Many many thanks ..

I am truly amazed with the efficiency of YourDesignerWear.com.. I had not thought that my order would be handled in such a professional manner ... I had almost churned the brains of the customer support team for my order status and for my stitching instructions ... each and every concern of mine was tackled in the most satisfactory way ... my outfit turned out way better than what it looked online ... I was nothing but all smiles ... wish had more than 5 stars to give ... definitely one of the best stop for shopping ...

February 5, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Smita,

Thank you for the review.

We are glad to know that you are happy with our products and services. Your complements will surely inspire our entire team to keep the good work up and to provide better and better services in future as well.

Thanking you once again, looking forward to maintain same good business relations ahead.

Regards,
YourDesignerWear.com

Rated 1 out of 5 stars

HIGHLY UNRECOMMEND Yourdesignerwear.com…

I HIGHLY UNRECOMMEND Yourdesignerwear.com FOR USA folks..

I ordered from yourdesignerwear in December after coming back from India.. I needed to gift my friends as I did not purchase enough while I was visiting India.

Ordered 2 sarees $50and $60 and they both came on time but super cheap quality.. Like you get them on footpath.
The two sarees were unwearable even for a house hold help. I say this because I was in India, Bangalore, Benares in December and I know what material I get for$50’s range,What a poor quality saree , the saree even not worth for $10 so cheap looking. I always order online from Amazon and Utsav and never ever had this experience before.

On top of it, the website said easy returns.. but not for overseas folks it seems.. I am so very disappointed.. The return is very costly from USA and is costing me 3times more than what I paid for the merchandize.
I am told by DHL that it will cost me $200 to return the two sarees.
And also, they give me only few days to start the return process.. I cant even send it to India via someone to send the packet locally. The employees are not at all helpful .Rude and cheap attitude employees. service is ridiculous.
I really learnt a HUGE BAD LESSON!! I will never ever risk buying from yourdesignerwear.com . I will go back to Amazon and Utsav saree

February 4, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Rakhee,

Greetings from YourDesignerWear.com

We are sorry for any inconvenience caused and we humbly request you to please share your Order Number. We have a Two-Step QC process in practice and we always make sure that the product being shipped is a good quality one.

The return policy mentioned on our website explains all the details and still if any customer has any confusion then we always help to clarify doubts. The details can be found mentioned on this link: https://www.yourdesignerwear.com/shippinginfo.html/

In case of a return we do give a deadline of some days and up on request of customer we do extend that as well. We are sorry if the product did not meet your expectations. Please provide us the Order Number so that we can check the details at our end.

YourDesignerWear never compromise with quality and believes in deliver the best.

Thanks & Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

Beyond Excellence, always...

Hi Your Designer Wear,
Thank you so much for sending my last order so quickly. I cannot express how happy I am. You are my best online store and I'm happy to be your customers since last 5+ years.

Quality of products is always good and price are very reasonable also. I love shopping on this online store because the support is just outstanding. I know I'm fussy sometimes but you guys always answer all my questions and I'm always satisfied for everything I purchased.

I must not miss that all my family members who purchase from abroad are also happy too. Thank you once again and keep it up.

Best Regards,
Shri G.

February 4, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Shrilekha ,

Thank you for the review.

We are delighted to see your feedback, especially your kind words about the products and services. We too enjoy opportunities to serve you since past many years!

We always aim to provide the best possible service and we are glad to know that you are happy with products and services.

Thanking you once again, looking forward to maintain same good business relations ahead.

Regards,
YourDesignerWear.com

Rated 1 out of 5 stars

Worst Customer service experience & poor quality of products @ Yourdesignerwear.com

Here is my horrible experience . I bought couple of clothes. The saree I received not as described in the picture and also stain and all over the saree. It look like a used saree. There is no option to upload the picture here . Second item is leghenga I ordered in a pink color but I received neyon orange . Third item is salwar . The stitching is completely not acceptable and the quality of the material is very cheap .
They were nice ( Darah& daxesh) initially but when I ask for a exchange they showed their real face especially the lady Darah. They didn’t accept their fault never replied about the quality. After several emails they completely ignored me.
I would highly suggest you DO Not buy from yourdesignerwear.com.
I looked at other reviews for yourdesignerwear there are lot of customers that lost the money have shared their experience. I wish I have read them before my purchases. I also noticed yourdesignerwear responding back but simply replying no record found. I believe this is also their company strategy and they may do the same thing to my review also.
Incase if you read my comments please do not cheat any other customers.

January 31, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Jesh,

Greetings from YourDesignerWear.com

We are sorry if any un-pleasant experience was happened. We humbly request you to please share your Order Number so that we can check the details. You may share it here or you may email us with reference of this review.

We, at YourDesignerWear, are very much concerned about customer satisfaction so if you share the details it would surely help us.

We can assure that we are 100% Genuine Company and Trustworthy Company and we never cheat any customer at all.

Thanks & Regards,
YourDesignerWear.com

Rated 1 out of 5 stars

NEVER USE THIS SITE! WORST CUSTOMER SERVICE

NEVER USE THIS SITE.
I have ordered five sarees still not shipped!

No efficiency in distribution or shipment! Two of my items were in stitching for over couple of weeks and has held up my order this long! I needed to ask them several times to send partial the items! They took four weeks and still hadn't shipped ! They sent the partial order but kept the some items !!! I have sent many emails and made several calls to the Indian customer service number Nobody answered , Also, the US Customer service number does NOT work. They have no one answering the calls also. I asked for shipment tracking for over a week through email and their response is that we are on holiday and we will return and respond. After that No response.
Worst customer service. Awful service.The employees are very rude. They don’t repesct the customers. Buyers Do not order from this company .

January 29, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Reviewer,

Greetings from YourDesignerWear.com

We are sorry if any trouble was caused but the issues which you have mentioned are not recorded at our end at all! We did not have any such order pending as how it is mentioned in this review. It seems that there must be some confusion and this review seems not relevant either. This might mislead others who read reviews here.

- Both our Indian and USA contact numbers are working
- We never ever mention that we are on holiday. In case if we need time then we always inform customers the specific time frame
- We provide regular sessions for training to all the staff member of different departments and politeness is always maintained by our staff members.

Still, we request you to please share your 'Order Number' here as YourDesignerWear believes in continuous improvement and we always put our best efforts for the same.

YourDesignerWear is definitely a Genuine and Trustworthy Company having a very huge number of Happy and Satisfied Customers.

Thanks & Regards,
YourDesignerWear.com

Rated 1 out of 5 stars

Do not order at Yourdesignerwear at…

Do not order at Yourdesignerwear at all! It's a scam!!! I orderen my engagement party dress at their website and when they sew it it DIDN't look like the dress in the picture at alll!!!!!!!! And when i asked to get my money back they wouldn't and would just save the money so that I could buy something else from them. MY MONEY IS WORTH MORE THAN THEIR CHEAP PRODUCTS. STAY AWAY

January 28, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Fatima,

Greetings from YourDesignerWear.com

Based on this review we checked all records but we could not find any such complain reported to us. YourDesignerWear never sells replica product. All the products being sold on our website are Original Only.

This review seems to be irrelevant and we humbly request you to please provide the Order Number in reference to this review, so that we can check from our end.

YourDesignerWear never compromises with Quality and believes in Best Services. We are 100% Genuine and Trustworthy Company having a very huge number of Happy and Satisfied Customers.

Thanks & Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

Your Design Wear never diappoints!

Your Design Wear never diappoints! Each item I ordered was beautifully styled and the fit was true. My only suggestion for improvement would be to offer more layered anarkali suits. The few on sale through the summer and fall disappeared by the winter. Offer more and I will purchase more.
Very high quality merchandise.

January 24, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Cynthia,

Thank you for your feedback.

We are glad to know that you are happy with our products and services. Your complements will surely inspire our entire team to keep the good work up and to provide better and better services in future as well.

Your suggestion is very important to us and we are thankful to you for the same. It will surely be forwarded to our management. Yes, some designs are sold out very quickly and do not get re-manufactured by the original manufacturers, so that might be removed from website as we do not arrange duplicate ones. Still we will definitely consider this and will check for the future possibilities.

Also, new products and designs in different category are added to the website's collection almost every day and you can always see Newly Launched Products on our New Arrival Section: https://www.yourdesignerwear.com/products-new.html

We thank you once again for your valuable feedback and looking forward to maintain same good business relations ahead.

Regards,
YourDesignerWear.com



Rated 1 out of 5 stars

Buyers beware

I must have read the reviews before purchasing I bought it only for the cheap price but it’s not even worth for that price. I bought couple of lehengas but everything has poor quality. It’s no where close to website picture. I got cheated by this company. When I asked about it they keep on saying the product they sent matches with the website picture which is totally lie .They are one of worst fraud people . After multiple emails they never responded my phone calls & emails.I didn’t get my money back . Buyer beware

January 18, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Ankita,

Greetings from YourDesignerWear.com

We are sorry if any inconvenience was faced. At YourDesignerWear we have a Two-Step QC process in practice and we always make sure that the product being shipped is as per the order and as per the image / picture shown on our website. We also make sure that products are not below the desired quality as customers pay price for every product and we value our customers' faith. In fact, this is one of our top most priorities as well.

We do understand that sometimes a product might not meet one's expectations but in every situation we always try and provide the best solution possible. When a product is eligible for refund then YourDesignerWear provides refund too and we are surely one of the fastest companies in terms of responding to our customers.

According to our records the scenario which is mentioned in this feedback is not found recorded and having said this we do not intend to ignore the feedback too, so further to this we duly apologize if any trouble was faced.

YourDesignerWear is definitely a Genuine and Trustworthy Company having a very huge number of Happy and Satisfied Customers.

Thanks & Regards,
YourDesignerWear.com

Rated 1 out of 5 stars

One of the worst replica website

One of the worst replica website. I have ordered couple of items all of them poor quality and not as described pictured. When I inquired about them they replied in a rude way . They didn’t give refund or exchange . Please DO NOT BUY from them . Save your time & money.

January 14, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Harpeet,

Greetings from YourDesignerWear.com

We duly apologize for any issue was faced in an order. Whenever any complain or issue is raised by a customer we always handle that in a professional way. For any complain a proper review is done based on customer's concern and if the product is eligible for exchange or refund then we do provide that option to our customers too.

By any chance if the refund is not possible then in that case we do offer all the possible options and also a proper explanation regarding the case is always provided from our side too.

On our website we sell original products only and we never send replica products to our customers. In case if any design cannot be arranged due to any reason after the order is processed then we always give option to our customer for a refund or for selecting a new product.

Still YourDesignerWear apologizes if any conversation was found offensive and also assures that we never have any such intention. We always aim for maximum customer satisfaction and we will put our best efforts to being you smile if get an opportunity to serve you in future.

Regards,
YourDesignerWear.com

Rated 1 out of 5 stars

Nothing like the picture poor quality…

Nothing like the picture poor quality woot stitching total waist of money

January 3, 2019
Unprompted review
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Reply from YourDesignerWear

Dear Hamida,

Greetings from YourDesignerWear.com

We offer our deepest apologies for any inconvenience you faced in your order. Based on your feedback we got the order details checked with our concerned department from our side. According to our records we have sent you the correct product stitched in the ordered size only.

Having explained this we are not denying your concern but we also checked further and could not find any issue being reported from your end within this time period of almost 22 days from the date of delivery. Had you contacted us we would have surely handled this in the best way possible.

We want all our customer to have a Happy Shopping Experience but when we are not informed about any issue then in that case even we cannot take any action towards it. Still if we get an opportunity to serve you again in future, we will surely try to delivery the maximum level of customer satisfaction.

YourDesignerWear once again apologizes for this.

Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

Great quality products as shown in…

Great quality products as shown in image at reasonable prices, perfect stitching, excellent customer service and order received in Time.
Would recommend this website to everyone who want to buy indian outfits.

December 5, 2018
Unprompted review
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Reply from YourDesignerWear

Dear Kanika,

Thank you for your feedback. We are glad to have you as one of our esteemed and loyal customers. We strive to provide best possible services to all of our customers and your complements surely inspire us for the same.

Thanking you once again, looking forward to maintain same good business relations ahead.

Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

They deserve more than 5 stars...

I am really overwhelmed by their products and service. From the beginning of the order, I Emailed them 10+ times saying I need this or I want this and they answered me every single time saying "yes we can do that for you". Customer service gets more than 5 stars, you guys are awesome! Though the processing time was 12days I asked them if they can make it in a certain time. Making me so surprised, they shipped just within 7days! So many thanks for this! and Finally when I got the parcel, products are way better than the pictures as well as the quality! and blouse fitting was perfect! Thank you So much.
oh well, just placed another order right now! :)

December 5, 2018
Unprompted review
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Reply from YourDesignerWear

Dear Sadia,

Thank you for the review. We are delighted to see your feedback, especially your kind words about the products and services. We always aim to provide the best possible service and we are glad to know that you are happy with products and services.

Thanking you once again, looking forward to maintain same good business relations ahead.

Regards,
YourDesignerWear.com

Rated 1 out of 5 stars

The customer service is so poor and if…

The customer service is so poor and if you call them never answer the phone call. I mail them they replay me after 2 days and they were telling to check the police next when I ordered to them they were so rude at me I never got any customer service like that. I think this is a Fake website .

November 14, 2018
Unprompted review
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Reply from YourDesignerWear

Dear Abdullah,

Greetings from YourDesignerWear.com

We are sorry for inconvenience you had faced. Yes, we could not respond to your first email for two days as the Diwali Holidays were going at that time, but further to that all the emails were replied within 24 hours only.

We had tried to explain the processing time and policy mentioned on website as you wanted the product much earlier. We had a good intention to avoid any such confusion in future. Since you did not agree we processed the refund and provided the money back. This was the best that any seller could have done.

Still we offer our apologies if you had found any part of the conversation rude and we assure you that as a seller we never have any such intention.

Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

Wonderful dresses and outstanding service

I ordered two times from ydw and am absolutely happy. The lehenga I ordered the first time is an absolute dream! Beautiful, fine embroidery and also perfect fit. Second order were two Kameez suits, both dreamy and ethereal. In both the cases what I got was nicer then on the Fotos.
And an absolutely outstanding customer-care!!!! Friendly, competent, any of my ( many) questions were answered within minutes. It’s a delight to buy from ydw and definitely my next order is not too far away.
Would recommend anytime to anyone!!

October 30, 2018
Unprompted review
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Reply from YourDesignerWear

Dear Anna,

Thank you for your feedback!

It makes us happy to know that you are satisfied with the products and services and we too enjoy getting opportunities to serve you. We will try our best to continue providing the same good service for your future purchases as well.

Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

I can't express how happy I'am with my…

I can't express how happy I'am with my designer outfits. The service, quality & friendly emails kept me informed about my beautiful outfits. I've ordered at least 3 times thru their website. Their quality & price is the best. Thank you design wear.

September 25, 2018
Unprompted review
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Reply from YourDesignerWear

Dear Shaleeni,

Thank you for sharing your Shopping Experience!

We are glad to know that you are happy with our products and services and your feedback inspires us to continue providing the same good services in future as well.

Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

I purchased the Raisin Moroccan Kaftan

I purchased the Raisin Moroccan Kaftan. It's absolutely beautiful!

September 21, 2018
Unprompted review
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Reply from YourDesignerWear

Dear Taylor,

Thank you for your feedback.

We always aim to achieve the highest level of customer satisfaction and we are much glad to know that you are happy with your purchase with us. We wish to provide same good services for your future purchases too.

Regards,
YourDesignerWear.com

Rated 5 out of 5 stars

My experience with yourdesignerwear was phenomenal!

My experience with yourdesignerwear was amazing!!! They never disappoint.. I ordered 4 salwar kameez suits to be stitched and they came out so beautifully.. I couldn't be happier. The part I appreciate the most is there level of customer service, they have responded to emails very promptly and kept me updated every step of the way. I have already recommended them to my friends and family.

August 6, 2018
Unprompted review
Rated 1 out of 5 stars

MONEY WHISK! BAD SERVICE, TORN CLOTHES, WRONG COLOR AND DESIGN

I ordered 5 pieces of clothing for Eid-Ul-Fitr. This was soon received. However, it appeared that 1 garment had the wrong color (blue greenish instead of gray). This garment was torn at the sides and back as well, due to bad stitching. The pants that belong here also had a different color, more green. The scarf here was more blue.
After 2 to 3 days after receiving a mail sent. Their reaction: I had to respond within 24 hours. What the f*c_k !?
After a few mails back and forth, I got the reaction that they would discuss this. So I wait patiently, after having heard nothing for a few weeks, I sent another email. With the following: yes that is already weeks ago, so too late, too bad and sorry. End of story so, since I apparently had to react (again) sooner. Total no service, money whisk here! Lost about 50euros here.
Incidentally, several garments soaked in color!
I will never order here and never again.

August 3, 2018
Unprompted review

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