Your Digital Home Reviews 

118
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Digital Home have been absolutely amazing! I recently had some issues with my CityFibre broadband and I had no access to WiFi. The Digital Home employees worked so hard to ensure that my home had a fu... See more

Rated 5 out of 5 stars

I purchased 3 "Homeplug Turbo 200Mbps Triple Ethernet" to allow for 'expansion'. Ordered on 3rd August, delivered on 4th August! Unboxed and operational within 10 minutes. Connected first to rout... See more

Rated 5 out of 5 stars

Bought the WPJ kit (Model: RTX3066 "Wireless Phone Jack Kit - (1 x Master & 1 x slave)) to replace a fixed line to a Sky digibox. Item arrived promptly. The connections are slightly counter-intuitiv... See more

Rated 5 out of 5 stars

Wanted an easy way to enable Sky Multi room without needing to run an extension cable, or re-route an existing extension through the cavity wall. Having researched on the web your digital home came u... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Technology for your home including PC based and freestanding freeview and satellite receivers, PVR personal video recorders, HD receivers, High Definition satellite, multiroom audio systems, dishes and LNBs, home plug devices and powerline, CCTV cameras and security systems.


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4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

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Rated 1 out of 5 stars

Disappointed as still have not received the parcel

After reading so many good reviews about the phone jack and fast delivery I decided to get one to avoid all the wires around the house. After a week still not received it and no communications either.
Very disappointed as it is not fast delivery as promissed.

June 14, 2012
Unprompted review
Your Digital Home logo

Reply from Your Digital Home

These items were shipped from our warehouse on receipt of order however, unfortunately Royal Mail lost them. As soon as this came to our attention we sent another shipment at no additional cost to the client. We do apologise for the inability of the carrier to deliver but as you can appreciate we have little control over Royal Mail once the items have left our warehouse. We can assure you this is not a common problem and do hope you will shop with us again.

Rated 4 out of 5 stars

Fast delivery and good communication and support

Good presale support and fast delivery. Issues with delivery, as confirmation had incorrect address, so was worried product would go to wrong address. This was resolved, with good communication from them, and would definitely consider using them as a supplier again.

June 11, 2012
Unprompted review
Rated 5 out of 5 stars

great service

Bought the wireless phone jack and delighted to solve the problem of the wired phone socket for the Sky TV

May 14, 2012
Unprompted review
Rated 1 out of 5 stars

Fail to deliver within time

Fail to deliver within time, the delivery delayed mostly one week, it still not delivered!!!

March 27, 2012
Unprompted review
Your Digital Home logo

Reply from Your Digital Home

We are dissapointed to see you have posted this review after we specifically called you to enquire if you had ordered the correct product for your requirements after not receiveing a response to our email. We shipped the product within our standard shipment terms and are sorry that you are dissapointed with this service.

You only requested standard delivery at the time of your order (3-5 days) and although we generally ship everything immediately by at least first class sometime small delays do occur. Clients that are requiring a faster delivery usually select a faster delivery method at the checkout.

We do appreciate your order and hope you are enjoying your purchase.

Rated 5 out of 5 stars

Great service & delivery

They had the product I was looking for, at a competitive price, the website was pleasant and easy to navigate, the purchase process was easy, with emails telling me about my order through to delivery. The product arrived well package and on time, what great service.

March 10, 2012
Unprompted review
Rated 5 out of 5 stars

Wireless Phone Jack Kit

Excellent service. Delivery speed very impressive. The return guarentee if the item didn't work was also very reassuring. The item works fine and was very simple to install.

February 19, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

The advice that was offered was spot on.The product arrived within a couple of days.Full instructions were on the box and the installation was very simple.

The HOMEPLUG product does exactly what it says on the tin!!

Brilliant.

February 10, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent advice and customer service

After months of struggling with patchy wireless broadband, I asked your Digital Home for advice. I purchased a homeplug system, which solved the problem immediately. great customer service!

January 31, 2012
Unprompted review
Rated 4 out of 5 stars

Good product information, fast delivery

Helpful pre-purchase information, including telephone call. Prompt delivery. The pair of products ordered were correct and also were set-up to work together. However, delivery note inside packaging was for the wrong order.

January 23, 2012
Unprompted review
Rated 5 out of 5 stars

Superb Service!

I ordered a set of Solwise homeplugs including a wireless N extender. Everything I ordered was delivered in less than 24 hours.

I had a problem setting up the wireless extender, phoned for assistance and was talked through the process clearly, helpfully and simply.

All round a great experience - couldn't have asked for better.

January 10, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant

The remote phone jack does exactly what the write up says, easy to set up with clear insructions. Phone point for SKY with no wires

December 14, 2011
Unprompted review
Rated 5 out of 5 stars

Simple

An easy to navigate web page, found just what we wanted, promptly delivered. Good job !

November 15, 2011
Unprompted review
Rated 5 out of 5 stars

Speedy and Efficient

I ordered the item on the Sunday and it arrived on the Tuesday morning. I got an e-mail to say the order was being processed, then shipped and then one for tracking the delivery. Fantastic service.

October 22, 2011
Unprompted review
Rated 5 out of 5 stars

Saved at the last Post

Your Digital Home provided excellent service,after Royal Mail had me sweating when they only delivered by the last post before the goods were required.The wireless phone kit arrived this lunchtime and was easy to set up. So far, sovery good. The Sky engineer comes tomorrow. Fingers crossed that all is OK.

October 13, 2011
Unprompted review
Rated 5 out of 5 stars

So easy my Grandmother could have installed it!

I purchased a wireless phone jack as I do not want a sea of cables around door frames and skirting boards leading to my Sky Plus box. This is a perfect solution and was so straightforward to install my Grandmother could have done it! I have just called to order a slave jack and received excellent advice on how to silply link the additional jack to my exsisting arrangement. Thumbs up to this product and to the customer service too.

October 11, 2011
Unprompted review
Rated 5 out of 5 stars

Couldn't have found nicer people who are very helpful for whatever you are purchasing, absolutley excellent service.

I rang up not sure what I needed to extend my wireless output in the home and I got excellent service and it was all explained to me what I needed. Also I am receiving help to install my purchase, you could not ask for better service. An absolutely marvellous company and I will be singing their praises to one and all.

October 6, 2011
Unprompted review

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