Your Gadget Reviews 

191
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I am disgusted at this companies customer service, no phone number to contact them, they don't respond to emails. I ordered my phone case Saturday 8 of August with a 48 hour tracked. Had a notificati... See more

Rated 1 out of 5 stars

Hi, I bought ebike fiido from these guys, since day 1 I been having problems, these ask all the details when there is a problem they never respond or help. I am in a huge loos, the bike is struck in m... See more

Rated 1 out of 5 stars

Avoid, avoid, avoid. Company doesn't check their email inbox so if you need to make any requests or edit an order you'd be better off looking somewhere else. From the other reviews on here, it seems... See more

Rated 1 out of 5 stars

I bought a mobile phone case which wasn't as expected. They said that I could return it, which I did using Royal Mail's tracked service. I received proof of delivery over a month ago, but they haven't... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store

Information provided by various external sources

Personalize Your Smartwatch With Our Latest Selection Of Straps Apple Watch / Fitbit / Samsung. Up To 80% Off RRP


Contact info

1.2

Bad

TrustScore 1 out of 5

191 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(191)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service

Very good delivery fast and effective can't fault them on that however issuing refunds should be easier than it currently is but overall I'm satisfied.

January 22, 2021
Unprompted review
Rated 3 out of 5 stars

Replacement Apple watch strap

Edit: This has now been resolved with a full refund and apology...thank you all concerned.

The item (apple watch strap) that was sent to me was nothing like the item I ordered and looks NOTHING like the photos in the ads. Emailed their customer services and after several days I received a very short reply telling me that I had received the correct item but to send it back should I wish to but with no offer to cover postage costs!
Totally unacceptable service..😡😡

December 9, 2020
Unprompted review
Rated 3 out of 5 stars

I placed my first order with this…

I placed my first order with this company on Thursday last week and I still haven’t received my item. I have emailed them and they are so slow at responding. I received one email asking me to confirm my address even though I sent them the order number which I thought would be enough for them to bring up my details?? I will not be using this company again and will be asking for a refund if I do not recieve my item in the next day or so.

UPDATE: I just received my order after an entire week finally.......Still have had no response from the store after all I did email them 2 days ago! Need to work on communicating with their customers when they ask for help in locating their orders.

FURTHER UPDATE - Your Gadget got in touch with me and wanted to make things right so as a gesture of goodwill they went ahead and fully refunded me for my order which was delayed. The gesture is very much appreciated. Thanks.

November 25, 2020
Unprompted review
Rated 4 out of 5 stars

Speedy delivery

Speedy delivery but wrong case sent. Unfortunately not like photos.Customer service issued a full refund.

August 9, 2020
Unprompted review
Rated 4 out of 5 stars

Nothing like the case I ordered

Ordered a phone case. Arrived very quickly but absolutely nothing like the case in the picture. I was subsequently contacted by the seller who apologised, provided a full refund and allowed me to keep the item. Disappointed I didn't get the item I wanted but can't fault the service provided.

July 24, 2020
Unprompted review
Rated 4 out of 5 stars

Good item good price.

Good service item arrived quickly given the current climate, ordered Thursday morning arrived Monday. Good quality not super quality, the screw holes are a little out of alignment but will fix in, but they're cheap so good value. No more hair bobble fix :-)
A note on confirmation emails, mine came but landed in my junk folder.

June 1, 2020
Unprompted review
Rated 1 out of 5 stars

Order did not arrive

Ordered with a 24 hour delivery 2 weeks ago and have still not received order. Emailed 3 times but no reply. No telephone number available to ring.

May 19, 2020
Unprompted review

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