Yournextcar Reviews 

253
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service from start to finish with YNC. Very friendly and helpful staff. Fantastic car which is in excellent condition. I would not hesitate to recommend them!

Rated 5 out of 5 stars

Saw a car we were interested in, phoned for an appointment to view. Ryan met us and showed us the car. Ryan didn't sell the car, the car sold itself, it was immaculate, could not fault it. Deal don... See more

Rated 1 out of 5 stars

Very disappointing experience with this seller. I bought a Renault Captur that Rayhan presented as well maintained and in good condition. The sale felt rushed, no proper independent inspection... See more

Rated 5 out of 5 stars

Absolutely top notch service, I highly recommend. I bought a beautiful BMW 5 series M Sport and loving it already. Everyone at the dealership was friendly and helpful, made the whole experience eas... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

YourNextCar.uk.com is a used car dealer in Nottingham stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(253)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 service…Definitely the place to get your next Bmw

If you’re looking for a secondhand BMW, then YNC is the place to go they only deal in BMWs… excellent service very helpful and very knowledgeable about Bmw. I also like how they sell diffusers body kits also etc will be seeing them again soon for quad tips and a diffuser and maybe even my next car

May 13, 2023
Unprompted review
Rated 4 out of 5 stars

Friendly staff and excellent service…

Friendly staff and excellent service just one thing wasn't told about my warranty or even given one could be my fault as well didnt ask to interested looking at the fantastic car I bought off them its absolutely amazing 535d msport would definitely use again and recommend to anybody no issues with the car don't think there will be its brilliant good price with full service history love it thanks guys 😀

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

This is the second car I have bought…

This is the second car I have bought from the garage! I had afew issues with the car, which were very quickly sorted out by Waseem and his brother! Their customer service is second to none! I will continue to buy my vehicles from them in the future!

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

It is with great regret that I have to…

It is with great regret that I have to write this, but the selling of the car was easy and faultless, however the warranty is not worth the paper its written on, to be told by the warranty manager that the warranty is actually not with A1 warranty but there own warranty, however the sales document states its stress free and with A1.
They have eventually done the front discs and pads including labour, but the other issues I have had to pay for to the amount of £2476, so to say I'm disappointed for the most expensive car I have ever purchased as a business owner myself is an understatement. Now they have got a James caunt to leave a complete false review on my landscaping company page when we have never done any work or any dealings with him or this company, totally unprofessional. Don't use

April 19, 2023
Unprompted review
Yournextcar logo

Reply from Yournextcar

Hi Ant thanks for purchasing your lovely 2019 x5
I’m pleased to say you haven’t had any mechanical issues with it at all, we did pay you £1250 for an issue you had which was brake wobble , you now threatened with a bad review unless we payed you for new tyres almost 3 1/2 months after purchase. Unfortunately tyres are wear and tear I know it’s frustrating that they wear our unevenly that’s a BMW issue not ours , we can confirm on Pdi all tyres were 5mm.
Hope this clarifies the issue to readers and yourself , we have over 1000 5* reviews from genuine buyers on several platform, we won’t be bullied into paying with threats of reviews !

Rated 5 out of 5 stars

Fantastic service from start to end.

Fantastic service from start to end.
Staff are great, friendly and no problem with us bringing the kids. They where very good with our autistic one so it ment he was relaxedso we could relaxand do paperwork. Nothing was to much bother and everything explained. The car is great and a fantastic price, we was given a very far price given for our old car.
Would highly recommend your next car!.

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great 5* service, thanks.

Called in by prior appointment today to view a BMW 4 series. I had lodged a £250 refundable deposit.
There was no pressure to buy or pushy sales tactic, quite the opposite it was very relaxed.
I was given the keys to the above car we were particularly interested in and one other which caught our eye. We were just left to it which was refreshing.
The main car was lovely, but wasn’t for us. The second was not the variant we were after, but it was a useful exercise to see it.
I’d definitely buy a car from this company as they are very professional and there’s just no pressure, the cars are all very well presented and the staff are great.
There was a slight issue with the card machine meaning I couldn’t get my deposit refunded there and then, however it had been sent in the time it took us to get home.
Thanks again for your time and courtesy today guys. I’ll keep an eye on your stock 👍

April 10, 2023
Unprompted review
Rated 1 out of 5 stars

Communication appalling

My wife sent them an enquiry through their website on SUNDAY, about a trade in for 1 of there cars, got an email back at just after 10:30pm on the MONDAY night asking for photos of our car through whats app, emailed them right back saying we didnt use whats app and if they sent us a link to either their messenger or facebook we would be happy to send all the pics they wanted - as of writing this WEDNESDAY, NO COMMUNICATION - a big red flag as far as in concerned, if this is their customer service before buying their grossly over priced car i would hate to think what there like if you have any issues with it...Thanks for completely wasting our time...RE-REPLY This is your response - My advice is to get what’s app get into the 21st century! Great customer service mate, what a mature response....And for your information i did check auto trader and the car i was interested in says higher price, hence my comment

March 15, 2023
Unprompted review
Yournextcar logo

Reply from Yournextcar

Hi John nice of you to review us after one email from your wife. In terms of communication I personally replied to your wife on a Sunday night as you mention. Which is out of hours!

Your second email I picked up this morning as I’m back in after 2 days off. We had no call
Or any other communication from your good self,.
Point 2 90 percent of our stock is good or excellent price on Autotrader

My advice is to get what’s app get into the 21st century!

We have over 1000 genuine verified 5 star reviews
Based on purchases, and after sales
We are a passionate family business.

If you would like a chat
Please call and ask for Waseem
Kind Regards

Rated 5 out of 5 stars

Your Next Car were very good

The guys at Your Next Car were very welcoming, they had a large stock of very nice cars and showed me around a few. The purchase of the car was quick and easy. I would defined come here again.

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Recommended

Travelled 140miles from our home in the North East to buy a car my son had found online. I was a tad apprehensive as it was a fairly long journey to a place we don't really know. As soon as we arrived it was obvious that this is a very professionally ran company with quality stock...virtually main dealer standard. The staff were extremely friendly, curteous & informative. After a brief negotiation with Waseem, we closed out the deal which was right for us (trade in included) The car was prepped immaculately & came with an exceptional warranty. Will keep YNC on my car buying radar & would not hesitate to recommend

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

From the first telephone call

From the first telephone call, the first visit, test drive, after meeting two of the brothers (family owned business) and 2 other members off staff, both times a cracking cup of tea, found that they were all very helpful, accommodating, nothing too much trouble, enjoyed buying my car from a company who care, love my car, Thanks All, Merry Xmas, and onward success for 2023

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

I recently purchased another vehicle…

I recently purchased another vehicle from Yournextcar, the whole experience was extremely positive. The car was exactly like the pictures and in great condition. A massive thank you to Waseem and his team. Very attentive and answered all my question (which I had a lot of) throughout the process. Would definitely recommend Yournextcar to anyone looking for a new car and a pleasant experience.

November 19, 2022
Unprompted review
Rated 5 out of 5 stars

I Highly recommend YNC 💯

I Highly recommend YNC. Very professional and 10/10 for customer service. The whole team were very helpful and whenever i had any questions or needed any help regarding my car they were there to help straightway 💯.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

I brought a bmw 4 series black grand…

I brought a bmw 4 series black grand coupe. I can honestly say, if high class customer service had a face. It would be the staff and friendly workforce at YNC. When I originally came down on a late Sunday afternoon I was greeted by a wonderful young man called Zayn who was actually at that time finishing his shift. He asked if I had an appointment in which I didn’t and he still took his time out to show me around the car I had in mind. The car I wanted was in the back of the showroom. Zayn then kindly went out of his way to contact Waseem who then came to the showroom and moved the other cars to get my car out for a test drive. My 4 series has been running amazingly no problem what so ever. Before I collected my 4series Naeem kindly changed the alloys of my choice and went through all details and non of the friendly staff were pushy even in the slightest bit. The right advice and details where given and I collected my car the next day. Amazing service and amazing advice. Would highly recommend YNC. Will definitely be going back when I upgrade it.

Thanks
Harvey

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great dealership and very professional

The first time dealing with YNC we purchased a beautifully looked after car for a really good, reasonable price for the car we bought. The guys there were really friendly and didn’t push at all. The deal was really smooth and I can’t recommend this dealership enough. They even gave the car a full valet before I drove it home. 100% professional from beginning to end
⭐️⭐️⭐️⭐️⭐️

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Easy Peasy

Really relaxed and helpful service no pressure even answering messages late on in the evening 👍
Extremely helpful

October 26, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look