HSY Reviews 

1,497
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered curtains and paid for them in May for despatch 1st week in August. Heard nothing so tried to follow up. initially it looked as though they were simply busy and not taking further orders. Now... See more

Rated 1 out of 5 stars

Ordered curtains and paid for them for despatch 1st week in August. Heard nothing so tried to follow up. Company has gone into liquidation without advising their customers. No one answers phones or... See more

Rated 4 out of 5 stars

After a little false start on the web site, order confirmed by telephone by very helpful young lady. E mails kept me informed of my orders progress. Very pleased the order was delivered much earlier t... See more

Company replied

Rated 5 out of 5 stars

My 38" pantene crane is beautiful. Delivered on time as promised. Easy to assemble. I will do business with HSY again.


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3.1

Average

TrustScore 3 out of 5

1K reviews

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3.1

All reviews

(1,497)

1 review in the last 12 months

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Rated 2 out of 5 stars

Cast adrift and left at sea!

I recently treated myself to some expensive wallpaper as we haven’t been able to go anywhere I wanted to freshen up my home. The wallpaper arrived with a lovely lobster pattern on it and I was very happy. Unfortunately the decorator had to self isolate a couple times which kept delaying the decorating and we had to follow COVID rules. Now it is done, and it looks great. We have two unopened rolls left over and because we have passed the 30 day return policy “Your Stylish Home” will not refund us. We are about four weeks past the 30 day period due to circumstances beyond our control. One of the reasons for choosing this company was because of the sale or return policy. I have just been made redundant so that refund would come in handy. Very disappointed. :-(

May 12, 2021
Unprompted review
HSY logo

Reply from HSY

Good afternoon,
Thank you for your review and comments.
Firstly I must apologise for the delay in our response as we have been working from home due to Covid and only recently returned back to the office.
Just to confirm that our usual returns policy was that we would accept returns within 14 days of receiving the order, however, in an effort to help our customers, due to Covid we changed our returns policy on wallpaper to free retruns within 30 days of delivery.
Unfortunately when you contacted us to return 2 rolls of wallpaper it had been 53 days after delivery, which in turn meant that it was now well outside of our extended returns policy and we then couldn't help you with your return.
We are an independent family UK business that really cares about our customers and always try and help where we can.
We do hope you will shop with us again when you are next looking for something for your home.
Kind regards,
Your Stylish Home.

Rated 5 out of 5 stars

Purchase of blinds and curtains

We weren’t sure how good this process would be from a quality perspective. However, we need not have worried. We ordered Roman blinds and then curtains and on both occasions the quality of workmanship was excellent and quality of fabric was just as expected. We can not recommend this company more. We have purchased from John Lewis in the past but during lockdown this was not possible. Your Stylish home was a comparable experience.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

First class workmanship and service

Very impressed with the quality of the ready-made floor length Brer Rabbit curtains. Beautifully made and lined. Nice touch to include curtain hooks, plus the spare material. Very well packaged, will certainly buy from you again.

May 1, 2021
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

I ordered a Velux blind and when delivered and fitted discovered it was faulty.
The customer service from Your Stylish Home was great and helped resolve the issue. Although there were delays direct from Velux in getting a replacement, Your Stylish Home customer service (I think the lady's name was Sharon) were always there and I got a quick response. Things were followed up and I was called with regular updates to reassure me the replacement was being sorted.
The replacement arrived and works great so all resolved in the end. Would shop here again.

April 30, 2021
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Excellent Service

Once again excellent and fast service from Stylish Home. I have used this company a number of times over the past 5 years and each time my order has been processed quickly and efficiently. With my last order, an electric curtain track that was made to measure, they processed the order and it arrived quicker than a previous one from a local store.

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

I've recently received my second pair…

I've recently received my second pair of curtains from Your Stylish Home. The quality of workmanship is second to none. They provide an excellent service and have a huge variety of fabrics to choose from.
I would highly recommend them.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Delighted with the service…

Absolutely Delighted with the service from Stylish Homes!
From the request for fabric samples, to the support and advice from Sharon when placing my order, to delivery, to the quality of the curtains all ready for hanging, all of which was impressive service and provision of a well made product!
I would not hesitate to order from them again.
Congratulations to the team at Stylish Homes.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Wallpaper order

I would highly recommend using this website. The service and delivery was very fast. My order was delivered the next day. I am very pleased with my order and it looks beautiful in my home.

I will definitely be using them again.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered the wallpaper at 10am on…

I ordered the wallpaper at 10am on Monday morning and received it the following day at 9am! Such fast delivery, couldn't believe it! Well packaged too. Great price, cheaper than any other supplier and willing to accept returns. Haven't hung it yet as still decorating the rest of the room but I'm sure it will be fine.

April 9, 2021
Unprompted review

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