HSY Reviews 

1,497
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered curtains and paid for them in May for despatch 1st week in August. Heard nothing so tried to follow up. initially it looked as though they were simply busy and not taking further orders. Now... See more

Rated 1 out of 5 stars

Ordered curtains and paid for them for despatch 1st week in August. Heard nothing so tried to follow up. Company has gone into liquidation without advising their customers. No one answers phones or... See more

Rated 4 out of 5 stars

After a little false start on the web site, order confirmed by telephone by very helpful young lady. E mails kept me informed of my orders progress. Very pleased the order was delivered much earlier t... See more

Company replied

Rated 5 out of 5 stars

My 38" pantene crane is beautiful. Delivered on time as promised. Easy to assemble. I will do business with HSY again.


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3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(1,497)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I made my order by phone

I made my order by phone, expected a long wait but phone was answered promptly & my questions sorted.
Was amazed that the wallpaper was delivered in under 48 hrs. The quality of the paper was suberb & above expectation. Thank you.

May 19, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,
Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great products

June 9, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,
Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Arrived promptly and in perfect…

Arrived promptly and in perfect condition.
However, the ink on the paper itself is extremely mobile. In 30 years of paper hanging have never come across this before ( and have hung multiple Sanderson Morris papers). Beware Bramble (red). It looks beautiful up, but....

June 16, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your comments.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home

Rated 5 out of 5 stars

Sample cost taken off when ordering the…

Sample cost taken off when ordering the product. On time and very good quality.

June 15, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,
Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Everything good

Query answered quickly online.
The order was delivered very quickly.
Item packaged well. No problems encountered.

June 1, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,
Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Grest Quality and Excellent Service

Ordered oak curtain pole- arrived in 3 days - very well packaged to avoid damage. Easy to put up. Very strong and secure and looks great. Will be buying more soon for other rooms. Excellent product and great service. Thank you

June 9, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

I ordered a curtain rail which arrived…

I ordered a curtain rail which arrived quite quickly. It looks great. I'm just waiting for the son-in-law to fix it up for me.

June 5, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Fast and professional service

I was very impressed that someone took the time to phone me and confirm my order and give an indication of when it would arrive. The person was knowledgeable and helpful and my wallpaper arrived quickly and well-packaged. Many thanks for a great buying experience.

May 26, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Great service. Great prices. Great company

Immediate webchat. Good stock level. Speedy (2 day!) delivery free for our order. Very competitive prices. Will use yourstylishhome again in a heartbeat.

June 6, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

very good quality wallpapers with an…

very good quality wallpapers with an excellent work done in my house. i love it

May 19, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Top quality service and execution of…

Top quality service and execution of the making of the curtains!

May 27, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Fantastic Price

The Velux blinds were available at a fantastic price, were of very good quality and there was a quick delivery timeline.

May 10, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Good company experience

Easy to navigate website .
Good communication and prompt delivery .
Would I use them again?
Yes.

May 19, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Proactive and friendly service

The staff were proactive, professional and friendly. A really pleasant experience of ordering and being well looked after.

May 12, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 2 out of 5 stars

Disappointed with delivery.

I paid £6.95 for delivery of my items only to find out they have been left at an off licence on the other side of town for me to collect. I am a pensioner and don't drive so now have to make 2 journeys on public transport to get my parcel. This is the first time I have ordered from Your Stylish Home and, I'm sorry to say, I won't be ordering from you again.
I can't comment on the wallpaper as I haven't picked it up as yet.

May 7, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you for taking the time to leave us this review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your feedback.

The couriers will attempt delivery 3 times and if no answer they will leave a card to let you know your order has been left at a local access point which is usually within a mile of the delivery address.

When this happens we are unaware unless the customer lets us know.
I'm so sorry that this has proved to be difficult for you and we have tried to call you and have left you a message.

If you haven't yet collected your order from the access point, please let us know as we can arrange to get it collected and delivered back to you.

We are always here to help our customers.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Super quick ordering and delivery

I have never ordered from this company before, but the price was good value compared to other sites. I ordered on a Sunday and the order was despatched and received on Wednesday. Excellent quick service, here’s hoping the wallpaper goes up just as easily!

May 3, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff
Value for money would use this company again.

March 27, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

The Lovely WallpaperWallpaper I ordered was strong and…

The Wallpaper I ordered was strong and easy to use. The order arrived within a couple of days. All good.

February 17, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Your Stylish Home were very friendly…

Your Stylish Home were very friendly and helpful when I needed to buy 2 further rolls of wallpaper I originally ordered 3 months ago. Great service.

April 10, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

I needed to batch match a roll of…

I needed to batch match a roll of wallpaper and needed it quickly. The person I spoke to on the phone was incredibly helpful, and the product arrived within a couple of days and in plenty of time.

March 22, 2023
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

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