HSY Reviews 

1,497
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered curtains and paid for them in May for despatch 1st week in August. Heard nothing so tried to follow up. initially it looked as though they were simply busy and not taking further orders. Now... See more

Rated 1 out of 5 stars

Ordered curtains and paid for them for despatch 1st week in August. Heard nothing so tried to follow up. Company has gone into liquidation without advising their customers. No one answers phones or... See more

Rated 4 out of 5 stars

After a little false start on the web site, order confirmed by telephone by very helpful young lady. E mails kept me informed of my orders progress. Very pleased the order was delivered much earlier t... See more

Company replied

Rated 5 out of 5 stars

My 38" pantene crane is beautiful. Delivered on time as promised. Easy to assemble. I will do business with HSY again.


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3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
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3.1

All reviews

(1,497)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service as always .

February 13, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home

Rated 5 out of 5 stars

Beautiful stunning curtains and blinds. Great price too

Received my beautiful William Morris curtains and blinds (earlier than expected). Even better than anticipated.
The price for these made to measure was significantly less than others on the internet.
Great customer service . Kept up to date throughout.

February 10, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

It's lovely to read how happy you are with you new made to measure curtains and roman blinds.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to the ladies that made them for you.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home

Rated 5 out of 5 stars

An impressively prompt service!

February 1, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Fabulous Wallpaper

Fast delivery. Love the wallpaper.

February 8, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

It's so nice to know that you love your new wallpaper.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Great service and excellent price .

January 30, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Service was fast

Service was fast
Requested 2nd sample as 1st was not showing pattern on it well
I used the telephone throughout as find online tedious
Quick delivery
Price matched
Reduced value of sample from final order
Overall then 5*****

.

January 19, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Excellent product, excellent customer care!

I bought some curtain poles from which are very beautiful and excellent quality. There was a damage to one of the poles in transit but Holly in customer care was very helpful and responsive in dealing with getting it sorted out. Would purchase again from this company as customer care was so good and easily accessible.
Thank you, curtain poles look amazing!

February 2, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Excellent Very helpful customer service

Very helpful customer service. Ordered Friday afternoon and my wallpaper arrived Monday afternoon. Highly recommend this company

January 30, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Great price, great service

I have been really pleased with all aspects of the service from this company. Their price was £5 per metre cheaper than any other online provider, which made me slightly nervous. But the order arrived very quickly & in perfect condition so I’m a very happy customer

January 25, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Super efficient company with quality products

I would highly recommend ordering from this company. Quality products, reasonable prices, personal service,caring beyond expectations. I made a large order of wallpaper and curtain pole. Returned a few rolls and exchanged for another paper. Super efficient in responding and with returns and exchanges

December 20, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Superb ordering service

Superb ordering service. Friendly and helpful. Checked all the fabric details with me, and then order placed swiftly. Was advised about dispatch and expected delivery dates. In fact fabric arrived much more quickly - less than 48 hours. Curtains now made and looking fabulous. Thank you SO much.

January 20, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Wallpaper

My wall paper order arrived on time and it was an offer that was attractive.
The product is definitely a quality product and I am satisfied 100%

January 7, 2023
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Good service and quality of product

Well for a start, we first saw this Laura Ashley wallpaper in B&Q for £46 a roll which we thought was a bit too expensive so were delighted to see it on sale with Your Stylish Home for £35. Placing the order was easy and the paper arrived well before it was due and delivery was free.
Unfortunately, our decorator overestimated how much paper we would need so we had to return 5 rolls. The postage was about £5 which will be deducted from our refund which is fair enough. 2 days after the parcel was sent back we got an email to confirm the package was received and the refund, minus the postage will be made within the next few days.
Completely satisfied with the service and quality of the product.

December 10, 2022
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Yet again I find myself praising this…

Yet again I find myself praising this company. Again I underestimated the amount of wallpaper I required and again YSH came up with the goods. Same batch number, in stock, and a friendly courteous service to boot. Standard deliver…..got my paper in under 24 hours! Ps. Not related to any personnel in this company😁

January 4, 2023
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for once again taking the time to leave us this 5 star review.

It's always lovely to get feedback from returning customers and we really appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Beautifully made curtains once again.

We've just had our 6th, 7th and 8th pair of curtains made by Your Stylish Home. Just like the previous curtains, these were immaculately made with great attention to detail. They fitted perfectly and arrived ahead of the scheduled delivery date. We need to replace some more of our curtains and we won't be looking anywhere else for them. We won't find any that are better made, the web site is easy to use and there is a great choice of fabrics.

December 16, 2022
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

It's so lovely to hear back from returning customers and to know how happy you are with your new made to measure curtains.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team and the ladies that made them for you..

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Very efficient customer service

Very efficient customer service — waiting for the delivery to give a full end to end service review but initial comments are only positive.

December 21, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Beautiful Cushion

I ordered the cushion to be made on 12 November and received it on 8 December so very pleased with the time it took to make and deliver. It is beautiful, well made and lovely quality and matches one that I ordered earlier in the year. I have ordered 4 cushions from this company this year and have been delighted with the quality and service.

December 12, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

It's lovely to know how happy you are with your new made to measure cushions.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team and the ladies that made them for you..

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Great service from Stylish Home

Great service from Stylish Home, bought wallpaper, cracked on and came up short a roll. Rang and had a same batch roll sent out in 3 days. Staff courteous and helpful. Recommend, definitely!

December 1, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Super helpful

I had a slightly unusual request (double-sided curtains) + roman blind and with a fabric where the pattern repeat is large. The response was super-helpful - sending me a large fabric sample so I could see the full repeat/colour and organising the double-sided request whereas other companies hadn't done this.

December 3, 2022
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

It's lovely to know how happy you are with your new made to measure curtains.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team and the ladies that made them for you..

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Happy Customer

Easy to order online. Delivery was prompt and the wallpaper we ordered had £10 off a roll so very pleased.
Would use Your Stylish Home again and recommend.

November 17, 2022
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

It's lovely to know you are happy with your beautiful new wallpaper.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer service team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

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