HSY Reviews 

1,497
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered curtains and paid for them in May for despatch 1st week in August. Heard nothing so tried to follow up. initially it looked as though they were simply busy and not taking further orders. Now... See more

Rated 1 out of 5 stars

Ordered curtains and paid for them for despatch 1st week in August. Heard nothing so tried to follow up. Company has gone into liquidation without advising their customers. No one answers phones or... See more

Rated 4 out of 5 stars

After a little false start on the web site, order confirmed by telephone by very helpful young lady. E mails kept me informed of my orders progress. Very pleased the order was delivered much earlier t... See more

Company replied

Rated 5 out of 5 stars

My 38" pantene crane is beautiful. Delivered on time as promised. Easy to assemble. I will do business with HSY again.


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3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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3.1

All reviews

(1,497)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service and delivery excellent

March 4, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

5 star customer service

Great selection of well-priced products to choose from with excellent customer service and delivery. I queried via online chat exchanging items of which I had ordered incorrect size. Advice, return,refund, re-ordering and delivery all very prompt. Highly recommend YourStylishHome.

February 22, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for leaving us this 5 Star review.

We appreciate your kind comments which I will pass on to our customer service team and very much look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Perfect service

Great delivery service and unbeatable price!

February 17, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Excellent service

My order for custom length track and specific brackets arrived quickly and was exactly as required. No delivery tracking but it just arrived fast. Great service - I will definitely use this site again- Thank you!

February 16, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Helpful friendly staff great service

Helpful friendly staff and speedy service .Staff chased up delivery date as I had not taken into account the weekend and counted those days as working days when ordering and my decorator was due to start .But thanks to them taking charge the items were there for the job to begin .Items were well packaged and as described .I was
informed by text and e mail throughout re delivery too.Very pleased indeed.

February 5, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team, who are always here to help.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home

Rated 5 out of 5 stars

Genuine Velux blinds at a great price

Genuine Velux blinds at a great price, delivered on time in good packaging, lots cheaper the either Argos or the Velux shop. If I need more blinds this shop will definitely be my first port of call

February 3, 2022
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Just could not be better!

Did the usual research online and YSH came up cheapest, and their website was super-easy to use. And the item (curtain rail) came super-fast. Could not be a better experience!

February 2, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 2 out of 5 stars

Product great, carriage/delivery bad

Product great. Customer service v friendly. Delivery bad: order didn’t arrive, I had to chase and found out it had gone back unnoticed. It then arrived next day: internal and external packaging damaged and both ripped (including internal plastic!), but fortunately product survived intact!

February 1, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you for taking the time to leave us your review.

It's lovely to know that you are happy with your purchase and that our customer service team are very friendly.

Please accept our apologies for the courier service as this is not what we expect or pay for and we will of course take this up with them.

We’d love to have you back as a customer in the future and I hope this experience won’t taint your view of us when taking all the above into consideration.

Kind Regards,
Your Stylish Home

Rated 5 out of 5 stars

Great service, great prices

I am very impressed by the great service I got from Dawn. Quick delivery, and great prices.

January 18, 2022
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5-star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team, especially to Dawn.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Excellent service …

Fabulous range and excellent prompt service and delivery.I even received a phone call to confirm delivery had arrived safely! I shall certainly use this company again.

January 15, 2022
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We very much look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Very happy with all round service

Very happy with all round service. Items quickly dispatched and as expected. Easy returns process.

January 11, 2022
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for leaving us this 5 Star review.

We very much look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Very pleased with my purchase and the…

Very pleased with my purchase and the customer service dept., Sharon especially and my roman blind is beautiful. Thank you.

December 19, 2021
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team and especially to Sharon.

We would also like to take this opportunity to wish you and your family a Happy Christmas and a very Happy New Year and we look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

WALLPAPER EXPERIENCE

ordered wallpaper and paste. Competitive price, excellent service and delivery.

December 12, 2021
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 Star review.

I would also like to take this opportunity to wish you and your family a Merry Christmas and a very Happy New Year and we look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Good service and speedy delivery

December 11, 2021
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 Star review.

I would also like to take this opportunity to wish you and your family a Merry Christmas and a very Happy New Year and we look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Highly Recommend!

First time I had ordered with ‘Your Stylish Home’ and I wouldn’t hesitate in ordering again. I received a speedy response to pre-order queries and then prompt delivery which was very well packaged. I over ordered so returned a roll of wallpaper, good communication throughout and I was refunded for it very promptly. Very impressed with this company and would highly recommend them.

December 9, 2021
Unprompted review
HSY logo

Reply from HSY

Hello,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We would also like to take this opportunity to wish you and your family a Happy Christmas and a very Happy New Year and we look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,

Your Stylish Home.

Rated 5 out of 5 stars

Great service

Great service, speedy delivery, Amazing fabric

December 6, 2021
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you very much for leaving us this 5 Star review.

We are so pleased that you love your new fabric and look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home

Rated 4 out of 5 stars

Would recommend

After a little false start on the web site, order confirmed by telephone by very helpful young lady. E mails kept me informed of my orders progress. Very pleased the order was delivered much earlier than expected. Delivery was well organised. Product is great, good quality, well made. Only gave 4 stars because of the website glitch otherwise 5.

December 4, 2021
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team and also the ladies that made your curtains for you.

We would like to take this opportunity to wish you a Merry Christmas and a very Happy New Year and we look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Very easy to order & great tool to work…

Very easy to order & great tool to work out the rolls you need to cover your desired space without winging it.

Super quick delivery too which is even better - will certainly recommend & use this company again

December 3, 2021
Unprompted review
HSY logo

Reply from HSY

Good afternoon,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words.

We wish you and your family a Merry Christmas and a very Happy New Year and we look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Excellent service

Excellent service. Curtains arrived and they are beautiful. Customer service really helpful and helped me select the correct pole to fit my curtains. Would definitely recommend. There was even a little fabric stocking in with my order. I was also kept updated when my order had been dispatched.

December 1, 2021
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5-star review and for your lovely comments.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team and the ladies that made your curtains for you.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

Rated 5 out of 5 stars

Excellent service and resulting…

Excellent service and resulting product. Great value which meant I was able to spend more on a better quality fabric. Will definitely use again.

November 29, 2021
Unprompted review
HSY logo

Reply from HSY

Good morning,

Thank you so much for taking the time to leave us this 5 star review.

We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team.

We look forward to you shopping with us again when you are next looking for something for your home.

Kind Regards,
Your Stylish Home.

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