I thought the customer care team was very responsive and respectful with questions regarding the product and the return. I’m sure majority of the world loves the scent, but it was just too overpower... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Yves Rocher has wonderful products. The shipping is quick. They are one of the only companies that know how to pack items properly. They deserve 5 stars just for the packaging. Everything is done... See more
Yves Rocher has been a dependable resource for helpful, reliable and just plain fun products! Plus they always have lovely, delightful fragrances! I’ve had many many years of experiencing all the wond... See more
Company replied
I have been a long time customer. I love all of their products. My all time favorites are: The Monoi body products Plumping Volume Shampoo & Conditioner... See more
Company details
Written by the company
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Contact info
United States
- www.yvesrocherusa.com
4.7
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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I love the way this product feels on…
I love the way this product feels on the skin. It has a pleasant aroma and shimmer added. Great for arms and legs, even just to moisturize and add a little sparkle ✨️ to your life . Well worth the prices, great packaging, and came very quickly. I'm going to need another bottle soon. I highly recommend
June 20, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Sarah! We're thrilled you're loving the fragrance, shimmer, and hydration. Knowing it's becoming part of your daily routine truly makes our day. We appreciate your recommendation!
I love the products and it was shipped…
I love the products and it was shipped fairly quickly!
June 16, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Leslie! We're happy to hear you love our products and that your order arrived quickly. We look forward to serving you again soon!
Good company
I’ve been a customer for over 20 years now. Have my favorites. This time purchased a lovely new perfume made in France. No regrets. It’s wonderful.
June 17, 2026
Unprompted review
Reply from Yves Rocher
Thank you for being with us for over 20 years, Bella! We're delighted you discovered a new favorite fragrance. Enjoy every moment wearing it, and thank you for your continued loyalty.
Love the smell of the hair products and…
Love the smell of the hair products and from first wash I can feel the difference.
June 17, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Sylma! We're so happy you're already noticing the difference after just one wash. We hope your hair continues to look and feel amazing!
CS responded to my inquiry within a day…
CS responded to my inquiry within a day and they were concise in their answer.
June 15, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Rebecca! We're pleased our Customer Care team was able to assist you promptly. Your kind words are greatly appreciated, and we'll be sure to share them with the team.
Love the oil I ordered
Love the oil I ordered! The fragrance, the glow and softness of my skin, excellent! Ordering was easy and delivery was seamless. Definitely including this in my daily routine!
June 18, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Jacqueline! We're delighted you're loving the fragrance, glow, and softness of your oil. It's wonderful to hear it's becoming part of your daily routine. Enjoy!
Products are great
Products are great, ordering is easy, delivery is quick.
June 15, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Carolyn! We're happy to hear you enjoyed both our products and your shopping experience. We appreciate your support and hope to see you again soon.
Love the online service
I ordered everything I wanted on line and got the products in a timely way.
June 8, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Gail! We're glad you found everything you were looking for and that your order arrived promptly. We truly appreciate your feedback!
Reply from Yves Rocher
Thank you, Judy! It's wonderful to hear our hair care products continue to impress you. We appreciate your loyalty and look forward to delighting you again.
Five star quality
I have been offering on with this company for way over 20 years, I absolutely love them. Their products are very superb with a lot of higher namebrand quality for pretty reasonable pricing really considering., they are definitely worth it
June 11, 2026
Unprompted review
Reply from Yves Rocher
Thank you so much, Shellie! Your loyalty over the past 20+ years means the world to us. We're honored by your kind words and will continue working hard to provide high-quality botanical beauty at great value.
Love it
Love it! I feel it gives my hair the body it needs since I have very thin hair
June 11, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Chris! We're so happy your hair is getting the body and volume you were looking for. Thank you for sharing your experience!
I ave used these products multiple ties…
I ave used these products multiple ties over the past 25 years. A bit disappointed to see how "shrinkage" has occurred regarding the size. Certain it iis the same quality
June 11, 2026
Unprompted review
Reply from Yves Rocher
Thank you for your loyalty over the past 25 years, Linda. We're delighted to hear you still enjoy the quality of our products. We also appreciate your feedback regarding the product size, and we'll be sure to share your comments with our team, as customer feedback is incredibly valuable to us.
Reply from Yves Rocher
Thank you, Letizia! We're delighted to hear you enjoyed both our products and service. We truly appreciate your support!
We have city well water and the…
We have city well water and the Raspberry Vinegar rinse has been a lifesaver! Makes my hair so shiny!!!
June 10, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Nancy! We're thrilled the Raspberry Vinegar Rinse has become such a game changer for your hair. Enjoy that beautiful shine!
Years ago I found a perfume on Yves…
Years ago I found a perfume on Yves Rocher that apparently they quit carrying. But I found a new fragrance that I really like called "Evidence" it is long-lasting and a really beautiful scent!
June 6, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Tauni! We're so happy you discovered Comme une Evidence and that it's become a new favorite. We hope it brings you joy every time you wear it!
Just began using this line!
Just began using this line. I pray that it actually does what it says. So far, so good!
June 10, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Deborah! We're so glad you've had a positive start with our products. We hope they continue to meet and exceed your expectations. We'd love to hear what you think after you've used them a little longer!
I love everything I have ordered, especially the raspberry hair wash
I love everything I have ordered.
June 4, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Naomi! We're delighted you're enjoying your products, especially the Raspberry Hair Care collection. We truly appreciate your kind review!
Love the Monoi
Love the Monoi! Smells intoxicating, like a tropical escape!
May 30, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Lekili! We're so happy you're enjoying our Monoï collection. We couldn't agree more, it really does feel like a tropical escape!
Love the oil
Love the oil, shampoo, conditioner & mask! Oh, and body wash!!
June 1, 2026
Unprompted review
Reply from Yves Rocher
Thank you, Amanda! We're thrilled you're loving so many of our products! It sounds like you've found quite a few favorites. We truly appreciate your support and hope you continue enjoying your Yves Rocher routine.
I absolutely love this product
I absolutely love this product. This the 2nd time I am ordering. The scent is beautiful and the product arrived quickly
May 29, 2026
Unprompted review
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