yw56.com.cn Reviews 

92
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration regarding severely delayed shipments, incorrect delivery addresses, and valuable packages that were marked as delivered but never actually arrived. Buyers repeatedly stated that support teams failed to answer emails or phone calls, leaving customers without any meaningful assistance or solutions. Some reviewers were happy with fast delivery times, noting that certain international orders arrived promptly within a single week or even earlier than expected. A few individuals experienced smooth shipping processes when purchasing products from overseas sellers without encountering any major tracking or transit obstacles.

What people talk about most

Delivery service

Users describe negative interactions with delivery_service, citing severe issues with missing packages, lack... See more

Order

Reviewers mention negative feedback about order experiences, highlighting severe dissatisfaction with... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing frustration with unreachable support channels and... See more

Customer service

Customers had negative experiences with customer service, consistently reporting a lack of support and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Never use this company the lack of customer service and willingness to help is pitiful. Ive had two items not arrive and only get the run around that my package would be redelivered in 3-5 i keep gett... See more

Rated 1 out of 5 stars

I have recently ordered 2 items via 2 different UK websites (I am in HK). Both companies informed me my package was on its way with Yanwen. The first took 3 weeks to arrive. In HK it was transfer... See more

Rated 1 out of 5 stars

I have been waiting for my package. Forgot unit number went to notify them of unit number emailed them. got run around. My package has not been delivered nothing going on with it. Company I ordered... See more

Rated 1 out of 5 stars

Absolutely appealing. They have lied 4 days in a row saying they tried to deliver. We have cameras everywhere and no sign of a person trying to deliver. I paid a lot of extra money to have it delivere... See more


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1.4

Bad

TrustScore 1.5 out of 5

92 reviews

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1.4

All reviews

(92)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivered to the wrong address and…

Delivered to the wrong address and didn't take responsibility for it.

I reached out to "customer service" and all they did is tell me the "driver team had been informed". No follow up email, just asked me to trust they would deliver on their promise.

2 days later I receive this email:

"hi
​Could you please provide a picture of your doorstep so that we can verify the issue
The address I saw in the system is:(my correct address) the address you gave me in the email is:(my correct address)

They are same,So the driver didn't deliver to the wrong address."

Days later I found my package at the WRONG address. Fortunately the other building saved it for me, but they DID deliver to the wrong address...

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Scammy Shipping

I purchased from Temu, and it has been 8 days with no tracking updates. It just says still in the warehouse. At first, they replied and said it was due to high-volume orders. After that, they quit responding, even when the bot said it was getting a rep. They are not trustworthy and take things they can't deliver. It is like the warehouse is in chaos.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible Horrible Horrible!!!

Horrible Horrible Horrible!!!
Package not delivered, phone number disconnected. How could Temu use their service! Highly disappointed!!! If I could give no stars I would!!!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

This is by far the most incompetent…

This is by far the most incompetent company i have ever been in contact with they should be put out of buisness they need to hire less stupid and lazy people. They misdelivered 5 of my orders even when i talked to them 1 week before delivery yeah sombody needs to put this conpany out of everybodies misery.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst courier I've ever had the misfortune of having to receive my packages from. Terrible. Delivery drivers leave packages where people can steal them instead of bringing them to our door

This is the worst courier I've ever had the misfortune of having to wait on. They are very delayed in shipping and their delivery people suck. They keep leaving my packages in the lobby of my building. I've messaged them many times asking them to bring to my apt door but they don't. My packages keep being stolen as a result of them leaving my packages in the lobby. I never want them delivering to me. China should investigate this courier and also the U. S. Their drivers are very careless. I hate giving them one star. They should be getting ZERO stars.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

My Temu package was handled and…

My Temu package was handled and "delivered" by them. However, I never saw the package in the delivered address (apartment mailroom) following the photo instructions. When I tried to contact them, I kindly provided my address for them to check, but I left a typo in unit number. They caught this typo and kept saying because I left the wrong address and it's my fault. Even I clarified they still said I should change my address in system. It doesn't matter which unit it is as long as it's the mailroom of my apartment.
The communication was so bad with poor understanding. The customer service kept shirking responsibility.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appealing

Absolutely appealing. They have lied 4 days in a row saying they tried to deliver. We have cameras everywhere and no sign of a person trying to deliver. I paid a lot of extra money to have it delivered on time and I still don't have it. I called their number and no one spoke English. I emailed many times without response.

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

Where is my order

First they said my order was shipped on Oct 15th.It is my packer sweatshirt that I have been waiting still for my order.i want my money back & I will order from someone else.this frt company & business is terrible I have never used them & never will again.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

horrable company that dosent answer…

horrable company that dosent answer emails nor admits to delivery mistakes enen though shown proof of bad delivery do not use this company you will have a hard time getting answers if you get answers at all 39 days of emails with no reply back just horrable

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Tracker does not update, do not reply to emails & none of their phone numbers work.

I have recently ordered 2 items via 2 different UK websites (I am in HK). Both companies informed me my package was on its way with Yanwen.
The first took 3 weeks to arrive. In HK it was transferred to SF Express. Yanwen did not inform me & I only found out because I have an account with SF Express.
My second package still has not arrived & the tracking system does not update. It says picked up 19 Oct in China. It is now 3rd Nov.
Yanwen do not respond to emails & none of their phone numbers work.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Delivered to Wrong Address Twice

I've ordered TWICE from Printblur and they uses Yanwen Express. BOTH TIMES, they sent the packages to the WRONG ADDRESS! After I spoke to customer service the first time they STILL got it wrong. I don't know what is going on but ZERO STARS.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

I have given 1 star to this shocking…

I have given 1 star to this shocking company as it is not possible to give less, absolutely atrocious from start a carrier pigeon could do better tracking started on 08th and since is in the same place, shocking work folks get a grip of reality who is willing to hurry up and wait!?

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

38 days no update

38 days after the package was sent by seller(no updates) and just recently told the package was already sent back to the seller. the shipping was cancelled(of course). i'm assuming they forgot to ship my package and it was literally just left to rot in the warehouse until they found it.

October 13, 2025
Unprompted review

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