Never use this company the lack of customer service and willingness to help is pitiful. Ive had two items not arrive and only get the run around that my package would be redelivered in 3-5 i keep gett... See more
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Disappointed with the lack of attention…
Disappointed with the lack of attention to finish and quality of material.
SCAM AVOID at all costs
SCAM AVOID at all costs . I would have awarded 0 stars if I could.
Your parcel will never arrive !!! 😡🤬
We have addresses for a reason!
Never heard of yanwen express until this one...they have been used by amazon seller to send me my item. Apparently the item was delivered yesterday, but I wouldn't know as it has been left in someones porch at the wrong address...we don't even have a porch!!
The item delivered via Etsy was…
The item delivered via Etsy was faulted. The seller has been contacted with details but has not responded and oddly the item has been removed from the Etsy site. There is no recourse from Etsy for refunds on faulted goods which is disappointing
Scam
I ordered something, in the beginning it kept me updated but later on until no wit hasnt been updating(for 150 days ). I also have sent an email like 50 days ago but they havent responded
This appears to be a bogus shipping…
This appears to be a bogus shipping company
This company is known as Yanwen…
This company is known as Yanwen Logistics and it is described as a Express Delivery Company.
My delivery stays almost 10 days in their warehouse and nothing happens. I have tried contacting them several times but no response.
Didn’t recommend them at all.
Order No UJ292266665YP
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