Z1 Telecom Reviews 

210
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service from start to finish. We have been with Z1 telecom for a while and just upgraded our phone system to the cloud version. Lots of new features inc phone app which will be very useful.... See more

Rated 5 out of 5 stars

Our engineer Mitch was very attentive to our needs and made sure everything was in order before leaving great service P.S sorry for my harshness 😂

Rated 5 out of 5 stars

We have been with Z1 for many years now and any issue's we have ever had have been dealt with straight away. we have just been upgraded to the new cloud version of our system. we also upgraded ou... See more

Rated 5 out of 5 stars

PROFESSIONAL FROM START TO FINISH Nothing is too much trouble. Mitch was always asking if we had any questions and showed/explained what we asked. Andy is just as nice making sure all the syste... See more

Company details

  1. Electronics & Technology

Written by the company

Z1 Telecom providing businesses with voice and data solutions


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Mitch

We've had excellent service from Mitch, he was very friendly and helpful.

February 14, 2022
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Mitch was very polite & professional, new system works brilliantly.

February 10, 2022
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thanks for taking the time to share your feedback with us. It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

Easiest review I have ever written - Z1 are A1!

If I could rate Z1 higher than 5 stars, believe me when I say I would!

From my original sign up, through to a recent upgrade and the ongoing engineer support, the service has been simply fantastic. Unlike other telecoms firms we have dealt with in the past they are friendly, flexible, reliable and trustworthy.

Would highly recommend them to anyone.

January 21, 2022
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thank you also for taking the time to share your feedback with us. It means so much when our existing customers share their experiences.

Rated 5 out of 5 stars

WHAT A FANTASTIC COMPANY

WHAT A FANTASTIC COMPANY. INSTALLER ANDY WAS GREAT,VERY HELPFUL, POLITE AND DID SUPER WORK AND ALSO EXPLAINED VERY WELL ABOUT THE PHONES.

January 11, 2022
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

Great service

Such an efficient service and very friendly team. The few teething problems we had were sorted immediately and we felt the team fully understood our business requirements here at Hayley Owen Funeral Director York.

December 24, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to write this review. It’s great to know the system was installed to your satisfaction.

Please do not hesitate to contact us if you require any further assistance.

Rated 5 out of 5 stars

We have been with Z1 for quite a few…

We have been with Z1 for quite a few years now. The service and efficiency of the company is 1st class. Mitch the engineer is efficient and helpful. Happy customer

December 2, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thank you also for taking the time to share your feedback with us. It means so much when our existing customers share their experiences.

Rated 5 out of 5 stars

Mitch and his colleague came out to us…

Mitch and his colleague came out to us today to replace our old telephone systems to a newer system, they did a great job with minimal affect on the business, our phone lines are non stop so it was important there was as little as possible down time. Both very friendly and professional.

November 24, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.

Rated 5 out of 5 stars

New telephone system installed

New telephone system installed by Mitch. Really pleased with the whole process from quoting for the system, surveying and installation. Would highly recommend Z1 Telecom for your telephone and broadband system

November 18, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

New broadband and phone system

New broadband and phone system set up for our company. Mitch the Chief Engineer arrived on time and was extremely helpful and professional. The transition from the company's old system was seamless which is very important to a business. I would highly recommend this company nothing was too much trouble and during the process all was explained clearly.

November 4, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thanks for taking the time to share your feedback with us. It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

Great work

Great work - we had an issue with our initial installation and Mitch was quick to come out and resolve it and very keen to make sure we were happy. Thanks again Mitch.

October 25, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thanks for taking the time to share your feedback with us. It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

Switch to Z1

Installation at Peacock Windows Ltd, Mitch was very professional and helpful. Made sure everything was in place and we were happy with everything before leaving. Thank you

October 12, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thanks for taking the time to share your feedback with us. It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

New installation

We have always had a good working relationship with Z1 and I have found Mitch particularly helpful and knowledgeable and he works with minimum disruption.

October 6, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
It means so much when our existing customers share their experiences.

Rated 5 out of 5 stars

Brilliant service all round.

Brilliant service all round.

Very knowledgeable and has great customer service, a credit to your team, would recommend to my customers and suppliers based on the service and expertise we received this last week.

September 27, 2021
Unprompted review
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Reply from Z1 Telecom

Thanks for taking the time to share your feedback with us. It means so much when our existing customers share their experiences with us. We look forward to continuing to work with you for many years.

Rated 5 out of 5 stars

Office move

Terrific service. We moved offices and it was crucial that everything happened, in order, on the day. Mitch was excellent throughout- from planning and advice on the move through to the removal/installation of the system at the new offices. Communication excellent.
Great company to deal with.

September 22, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thank you also for taking the time to share your feedback with us. It means so much when our existing customers share their experiences.

Rated 5 out of 5 stars

Absolutley 5 star service

Absolutley 5 star service, no doubt about it. We work for a childrens charity in Liverpool, the guys came down and reviewed the building, took note of where everywhere the cameras were going, then came backa few weeks later and just got stuck in. No faffing around, no questions asked, just got the job done with a smile on their face and even took time to get to know myself and our team. Mitch and Andy were professional in every sense of the word, well done guys.

August 18, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
I'm delighted to hear that you had such a great experience interacting with our Z1 team.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

ABOVE AND BEYOND

I reached out to Z1 Telecom in July 202, we needed a new telephone system and my preference was a local telephone provider, I'm a lover of person centred businesses. They have proved to be exactly this, I have a point of contact, the service is prompt, and the whole of the company a pleasure to work with. We have recently upgraded our software, of which Mitch attended the office to install and explain, again, a service second to none. More than just satisfied.

August 18, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thank you also for taking the time to share your feedback with us. It means so much when our existing customers share their experiences.

Rated 5 out of 5 stars

Great Customer Service

As existing customers, we recently received great support from Z1 when we upgraded our business telephone lines. They responded promptly to all our (numerous!) queries while we were investigating telecom solutions and on changeover day the process itself was very smooth with minimal disruption.

August 12, 2021
Unprompted review
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Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thanks for taking the time to share your feedback with us. It means so much when our existing customers share their experiences.

Rated 5 out of 5 stars

Brilliant company very helpful and…

Brilliant company very helpful and knowledgeable all new equipment looks the part and works perfectly. the installation process was perfect and seamless with Mitch very happy with the overall package recieved

August 10, 2021
Unprompted review
Z1 Telecom logo

Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
I'm delighted to hear that you had such a great experience interacting with our Z1 team.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

EXCELLENT SERVICE FROM START TO FINISH…

EXCELLENT SERVICE FROM START TO FINISH WITHOUT DISRUPTIONS TO OUYR BUISNESS WOULD HIGHLY RECOMEND Z1
TW AUTOS

August 9, 2021
Unprompted review
Z1 Telecom logo

Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thanks for taking the time to share your feedback with us. It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

Rated 5 out of 5 stars

Sedbergh Youth & Community Centre

Excellent service. This installation was completed very professionally and nothing was too much trouble for the engineers. Would recommend Z1 to anyone requiring a new phone system

August 3, 2021
Unprompted review
Z1 Telecom logo

Reply from Z1 Telecom

Thank you so much for taking the time to leave us this amazing review.
Thanks for taking the time to share your feedback with us. It means so much when our new customers share their experiences.
We look forward to working with you now and in the future.

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