Z Airport Parking Reviews 

6,165
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great customer service when dropping off the car at the location for departure. Staff working on Friday evening June 24, 2022 were very polite, professional and helpful. Upon return on Saturday, Jul... See more

Rated 5 out of 5 stars

I'm loyal to Z Parking, even after the Groupons have gone away! reliable service and good deals; kind drivers who offer to help load luggage (a quick observation from the curb at the airport that ot... See more

Rated 5 out of 5 stars

Thank you for your prompt service to and from Bradley International Airport! We arrived very early for our outbound flight, and check-in was quick and easy Our return flight came in two hours later... See more

Rated 5 out of 5 stars

When I arrived at the gate and scanning my code, the gate wouldn't go up after several tries. Thankfully the Zairport driver came up behind me and tried to help, but to no avail. Then someone else cam... See more

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4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

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(6,165)

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Rated 5 out of 5 stars

Parking was convenient and easy

Parking was convenient and easy. You simply scan the barcode upon arrival at the lot and follow signs for your designated parking area. Then upon return to your vehicle you scan barcode again to exit the lot. Simple, fast, and cheap. I will definitely use Z parking again!

June 24, 2022
Rated 5 out of 5 stars

Quick trip

Made a reservation the evening prior to our whirlwind 36 hour trip. Arrived a little late and was greeted in a friendly but efficient manner. Got us to the airport on time. Returned with an equally friendly attitude with our pickup and car ready as promised.

June 24, 2022
Rated 4 out of 5 stars

Usually Great service -- With One Glitch on This Trip

I always use ZPark and I'm always perfectly happy with the people and the service. This time, though, when I arrived at Bradley, I texted for a ride (after I got my luggage and was standing out front as instructed). But the shuttle didn't arrive. After 15-20 minutes, I called, and the shuttle arrived about 10 minutes later. Apparently what happened, according to the woman in the office, was that 2 people called or texted for the shuttle, but 3 people arrived at ZPark. So they "assumed" the 3rd person was me. Since that obviously can happen if someone who hasn't yet requested the shuttle sees it and hops on, I think there needs to be better coordination between arriving passengers and claim numbers. Had the office staff checked the claim numbers against the arriving shuttle passengers, they would have known, I wasn't on the shuttle. Not a major event, I know, but annoying since it was cold and rainy outside and I'd already waited an hour for my luggage to be unloaded from the plane. Thanks for considering my suggestion.

June 24, 2022
Rated 5 out of 5 stars

I am a raving fan

I am a raving fan! Firstly, all of the employees and drivers are friendly, courteous and professional. The location is super convenient and the parking lot is easy to navigate. The convenience of booking on line, entering and exiting the facility using my smartphone reduces the stress of traveling - especially on the flight departure end of my travels. Further, I am a regular customer and this company has proven to be consistent with the quality of their customer service. *****

June 23, 2022
Rated 3 out of 5 stars

Arrived after midnight due to late…

Arrived after midnight due to late flight, got luggage, called number on Z card and got answering service message. Was totally upset as to how to get ride, went outside and just by luck, your van was picking up other passengers. For an elderly woman, and a loyal user of Z, this was very unsettling.

June 23, 2022
Rated 5 out of 5 stars

Great Service

Courteous, fast service! We dropped off the vehicle and got on the shuttle to the airport with no problems. When we returned from our trip, we called for the shuttle which only took a few minutes, and my vehicle was up front ready to go.

June 22, 2022
Rated 4 out of 5 stars

Price was right

Price was right. Easy to get in and out of the lot with the code on my phone. Took a little longer than I would have liked for the shuttle to arrive doe pick up, but would definitely use this service again.

June 22, 2022

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