Zalon by Zalando | Germany Reviews 223

TrustScore 2.5 out of 5

2.7

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Rated 4 out of 5 stars

Really below average customer communication. Good luck with returns. (update: eventually, after five emails back and forth, I did manage to do a return...)

Rated 1 out of 5 stars

Too generic. I used zalon once, hoping for inspiration. As the stylist had finished the selection, I gave my feedback - for example, I wrote that I don’t need any black trousers or jeans, because I... See more

Rated 5 out of 5 stars

Super idea! Being spoiled at home by your personal stylist, what more do you want?! Perfect service, easy return policy, I recommend this to all my friends! Nice to get stuff you would never have orde... See more

Rated 1 out of 5 stars

Terrible overall. No email communications and one has to log into the site to see all messages. No integration to the Zalando app as well. Finally an invoice was never sent and only a debt collection... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Zalon by Zalando is the one-stop personal shopping platform for women and men.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

223 reviews

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Rated 5 out of 5 stars

Super friendly and cool Stylist

Super friendly and cool Stylist, that was able to send me two looks that I absolutely loved, even tough I wasn't completely convinced at first, when i saw the pictures online. It looked perfect when I tried everything on.

October 27, 2017
Unprompted review
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