Zazzle AU Reviews 

I ordered a number of birthday and Christmas cards from Zazzle. Half were perfect but unfortunately half were flat cards, like a postcard, not folded cards that I wanted. Zazzle and their customer service person were exceptional in handling the mix up and refunded me the money so I can repurchase the items in the correct folded style. They go out of their way to make sure you are happy with your purchase.
The cards are great quality and much nicer than generic store bought greeting cards.
The recipients of the birthday cards I have given also loved them and the personalised messages on them.

Brilliant customer service. We made a double bed quilt out of 24 photos for my mothers 80th .They expedited my delivery and I got it in time for my mother’s 80th birthday

GOOD OLD CUSTOMER SERVICE! These guys are great. My order didn’t arrive within the specified time. I let them know. They immediately proceeded with a replacement. In the end it arrived the next day. I cancelled the replacement. Comms, we’re prompt, pleasant and efficient. I’d recommend them anytime. As others have said -

Placed an order, money was taken from my account. But site says no order had been placed. No way of contacting. Feel like I've been scammed. Get reply comments and link provided to contact yet still led around in circles with no way of contacting.

The products I ordered were great.
However I had a problem with one being broken when delivered.
When I contacted customer support they were very prompt in responding and with very little hassle they replaced the item.
The customer service agent really understood my need for urgency as it was a time critical gift and they went above and beyond.
Very happy.

Great customer service as I had made a mistake and needed to reorder the same design on a different product and they were able to help me and even sent me a credit! Good old fashioned customer service, I will always use Zazzle.

I had a few hiccups with my order, but the agents at Zazzle were very patient and proactive in helping to sort it out. It all ende with a great result. I'd happily recommend Zazzle and they will be my go to people when I needed sticker or someting personalised.

I ordered two items from Zazzle and even though I got a message from them that they had been delivered (and signed for?), I did not receive them.
I reported this to Zazzle and their staff were absolutely fantastic. After making some checks that the parcels had been delivered to a neighbour etc, I was told by Zazzle staff that they would organise to resend me the items again using a different postal courier and also speeding up the delivery time..
This service was absolutely awesome..

Zazzle Inc was happy to sort out errors I made while ordering, it was no trouble to put this right, staff were speedy, respectful & professional, happy to recommend this company to others.

Zazzle Inc. has great cards for every occasion: Wedding, Birthday, Thank you, Priesthood, Sympathy in the German language.

Customer service is excellent if you have any issues with delivery. Prompt on acting with issues and replacing anything without question.
Easy to order quick delivery and outstanding service. I’ll recommend to all.

Brilliant customer service in resolving my issue. The person I dealt with was polite and efficient.

LOOKS LIKE ITEM WAS LOST IN MAIL

I was so impressed with the customer service who not only replaced my lost card but sent it by express post.

I have given 5 stars because, although there were faults with my tray, customer service was exceptional in helping me resolve the issues to my satisfaction. It was a shame that there were these faults, as it was a lovely product, I do believe that I was just unlucky, and I wouldn’t hesitate to give Zazzle another go with their other products. I feel like when the customer service is so good and the customer comes first 100% of the time, you really have nothing to loose by trying Zazzle.

I can recommend Zazzle for it's wonderful customer support. Our order went missing in the postal system, and on contacting, we were offered an immediate replacement and expedited transport.
All communication from Joanna was professional, helpful and speedy.

I have to say with all honesty! :) I have ordered ordered 2 personalised photo watches in the past and I received them and were very well done and very good quality!...I also have another personalised photo watch on order now!...I'm very happy with the service and prompt replies!...Thankyou ZAZZLE!!! :)

I didn't receive one product, however, Zazzle replaced the item with prompt response. Otherwise, other products I got on time with good quality. Highly recommended!

We had a problem with delivery of our order which was completely our fault. Customer service officer Lily not only resolved the issue but went over and above to make sure we received our order in good time. Thank you

I am creating a store on Zazzle. I often order my products to check the quality and be sure I like the products. I am thrilled with the quality and enjoying the experience of setting up the store. I am impressed with the reviews here—all round great experience. Jo