I order a lot and I mean a LOT of tissue paper for my art. My latest order was dispatched promptly but it took so long to arrive l. I reached out to the support team and was promptly answered. Af... See more
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Awful I have been meaning to write this review for years. I ordered 100 save the date cards back in. 2016 and they arrived randomly about a year and a half after the actual wedding. Obviously it was... See more
I absolutely love Zazzle. I use them all the time, on a regular basis, mostly to design my own funny car bumper stickers. I like to make up my own funny slogans and love to watch peoples faces in my... See more
I love the personalised printed birthday cards. The colour, photographs and writing can be altered easily and the products look amazing as a final print! So professional. Sometimes coming from oversea... See more
Company details
Written by the company
Shop and Customise Millions of Products
Contact info
Redwood City, United States
- support@zazzle.com
- www.zazzle.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Two T-shirts, too happy with the deal.
I ordered two 'Jane Austen' themed T-shirts from Zazzle. They are great quality and arrived in no time at all. I had misjudged my size, but as soon as I contacted Zazzle they replied and were extremely helpful and generous in their response. I will most certainly be recommending them to my family and friends.
Excellent customer service
Unfortunately my original order seems to be lost somewhere. As I had chosen “not trackable” delivery methods, I almost gave-up receiving it. However, Zazzle kindly offered me a replacement item and sent it by express. I am very impressed.
Great Customer Service
I was nervous to order from Zazzle (an overseas company) for the first time. When my order didn’t arrive within the anticipated time frame. I contacted Zazzle expecting the worst. To my delight the team were excellent resolving the issue quickly. They were genuinely interested in providing great customer service. I now have some awesome quality T-shirts and happily to recommend Zazzle to others.
Christmas Labels
I ordered Christmas Labels from Zazzle but I was underwhelmed by my order when it arrived. However, when I contacted Zazzle they were gracious enough to offer a credit on the new order. Email was responded to promptly and they were very kind.
Ordered their Custom Foil Gold Logo…
Ordered their Custom Foil Gold Logo Elegant Linen Business Card after seeing all their photos with the business cards with Gold Foil only to find out that they don't actually offer GOLD FOIL despite it being in their description, title and photos. Currently they are trying to get out of giving me a refund despite this being false advertising so i will be taking it to fair trading.

Reply from Zazzle AU
I love ordering items from Zazzle.
I love ordering items from Zazzle.
Great items to choose from.
Great specials.
Fast postage.
Great product and service thank you 😊
Brilliant communication & service
Brilliant communication, speedy and caring, with immediate offer to reach a solution. So glad that wasn’t necessary.
I would like to give a zero review
Ordered and paid 01.11.2023, the email from Zazzle said order received 02.11.2023. On 07.11.2023 Zazzle notified me that the order had been made. The tracker says parcel received and processed 15.11.2023. The tracker now says that the parcel arrived in the destination country 18.12.2023 - more than a month later. Today is 20.12.2023. I have still not received the order. Never again.

Reply from Zazzle AU
100% customer guarantee
I made an error with my order and Zazzle provided a super speedy response and solution, great friendly customer service.
Lovely items, great customer service and immediate response to shipping delays very helpful and t no cost to me. .
My first purchase
A+ company with exceptional customer…
A+ company with exceptional customer service. Happy and helpful, with beautiful products.
I had neglected to leave something out on the personalised item I had purchased. Not only did they fix my error but gave me clear instructions on where to find the information for my next purchase. Such a joyful experience.
I had accidentally ordered through the wrong website
I had accidentally ordered through the US site and was enquiring how long post would be. The lady I was chatting to, quickly sent me a link to cancel my order and sent a link to re order through the Aust Zazzle site.
Hoping it arrives before Christmas but she saved me a lot of stress. Thank you so much.
Awesome 👌
Easy to use site, was able to produce all of my wedding signage and either download or receive hard copy prints in a timely fashion. Will definitely use again and recommend to family and friends.
Impressive quick response
I was quite impressed with the quick response and offer for a replacement as the card never arrived. The range of cards is extensive and Zazzle cards are absolutely beautiful. Highly recommend Zazzle cards for special occasions.
I’m a repeat customer for a reason
I’m a repeat customer - always unique gifts, personalised, fast turnaround and the one time I’ve needed customer service, it was a quick response and addressed the issue straight away. Recommend if you’re looking for something a little bit different.
Exceptional customer service
Exceptional customer service. Prompt responses with extremely satisfactory solutions offered to my issue. Product is perfect. Couldn’t recommend them highly enough.
Gorgeous watch for 6 year old
I was thrilled with the child's watch I received from Zazzle. Ordering it was simple, I was able to personalise it to suit the recipient, and I was really impressed with the speed in which it was made and delivered to NZ.
This company stands by its policy
This company stands by its policy. Hassle free returns and excellent customer service.
Excellent customer service
Excellent customer service - the best I have had. A small problem was fixed with the amazing Emily, in customer support and so promptly! 100% use this site !
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