Zazzle AU Reviews 

459
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I order a lot and I mean a LOT of tissue paper for my art. My latest order was dispatched promptly but it took so long to arrive l. I reached out to the support team and was promptly answered. Af... See more

Rated 1 out of 5 stars

Awful I have been meaning to write this review for years. I ordered 100 save the date cards back in. 2016 and they arrived randomly about a year and a half after the actual wedding. Obviously it was... See more

Rated 5 out of 5 stars

I absolutely love Zazzle. I use them all the time, on a regular basis, mostly to design my own funny car bumper stickers. I like to make up my own funny slogans and love to watch peoples faces in my... See more

Rated 5 out of 5 stars

I love the personalised printed birthday cards. The colour, photographs and writing can be altered easily and the products look amazing as a final print! So professional. Sometimes coming from oversea... See more

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4.0

Great

TrustScore 4 out of 5

459 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(459)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Two T-shirts, too happy with the deal.

I ordered two 'Jane Austen' themed T-shirts from Zazzle. They are great quality and arrived in no time at all. I had misjudged my size, but as soon as I contacted Zazzle they replied and were extremely helpful and generous in their response. I will most certainly be recommending them to my family and friends.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Unfortunately my original order seems to be lost somewhere. As I had chosen “not trackable” delivery methods, I almost gave-up receiving it. However, Zazzle kindly offered me a replacement item and sent it by express. I am very impressed.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I was nervous to order from Zazzle (an overseas company) for the first time. When my order didn’t arrive within the anticipated time frame. I contacted Zazzle expecting the worst. To my delight the team were excellent resolving the issue quickly. They were genuinely interested in providing great customer service. I now have some awesome quality T-shirts and happily to recommend Zazzle to others.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Christmas Labels

I ordered Christmas Labels from Zazzle but I was underwhelmed by my order when it arrived. However, when I contacted Zazzle they were gracious enough to offer a credit on the new order. Email was responded to promptly and they were very kind.

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered their Custom Foil Gold Logo…

Ordered their Custom Foil Gold Logo Elegant Linen Business Card after seeing all their photos with the business cards with Gold Foil only to find out that they don't actually offer GOLD FOIL despite it being in their description, title and photos. Currently they are trying to get out of giving me a refund despite this being false advertising so i will be taking it to fair trading.

January 12, 2024
Unprompted review
Zazzle AU logo

Reply from Zazzle AU

Hi Jessie-Lee,

I am very sorry to hear that you are not 100% satisfied with your business cards. I have requested a bit more information so I can locate your account and help you with your request.

Looking forward to your reply.

Kind regards,

The Zazzle Team

Rated 1 out of 5 stars

I would like to give a zero review

Ordered and paid 01.11.2023, the email from Zazzle said order received 02.11.2023. On 07.11.2023 Zazzle notified me that the order had been made. The tracker says parcel received and processed 15.11.2023. The tracker now says that the parcel arrived in the destination country 18.12.2023 - more than a month later. Today is 20.12.2023. I have still not received the order. Never again.

December 20, 2023
Unprompted review
Zazzle AU logo

Reply from Zazzle AU

Hi Patty,

I have requested a bit more information so I can locate your order and assist you with this. Please feel free to reply to that request and I will be happy to help!

Kind regards,

The Zazzle Team

Rated 5 out of 5 stars

100% customer guarantee

I made an error with my order and Zazzle provided a super speedy response and solution, great friendly customer service.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

A+ company with exceptional customer…

A+ company with exceptional customer service. Happy and helpful, with beautiful products.

I had neglected to leave something out on the personalised item I had purchased. Not only did they fix my error but gave me clear instructions on where to find the information for my next purchase. Such a joyful experience.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

I had accidentally ordered through the wrong website

I had accidentally ordered through the US site and was enquiring how long post would be. The lady I was chatting to, quickly sent me a link to cancel my order and sent a link to re order through the Aust Zazzle site.
Hoping it arrives before Christmas but she saved me a lot of stress. Thank you so much.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome 👌

Easy to use site, was able to produce all of my wedding signage and either download or receive hard copy prints in a timely fashion. Will definitely use again and recommend to family and friends.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Impressive quick response

I was quite impressed with the quick response and offer for a replacement as the card never arrived. The range of cards is extensive and Zazzle cards are absolutely beautiful. Highly recommend Zazzle cards for special occasions.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

I’m a repeat customer for a reason

I’m a repeat customer - always unique gifts, personalised, fast turnaround and the one time I’ve needed customer service, it was a quick response and addressed the issue straight away. Recommend if you’re looking for something a little bit different.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Prompt responses with extremely satisfactory solutions offered to my issue. Product is perfect. Couldn’t recommend them highly enough.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous watch for 6 year old

I was thrilled with the child's watch I received from Zazzle. Ordering it was simple, I was able to personalise it to suit the recipient, and I was really impressed with the speed in which it was made and delivered to NZ.

October 23, 2023
Unprompted review

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