Zazzle logo
Visit website

Zazzle  Reviews 28,632

•
TrustScore 4.5 out of 5

4.5

e-Commerce Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,617 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the excellent printing and materials used. Many appreciate the wide variety of unique items available and the ease of customizing their orders. The delivery service is frequently mentioned as fast and efficient, with many orders arriving earlier than expected. However, some customers have reported issues with orders arriving damaged or with incorrect personalization. A few people also experienced problems with customer service regarding reorders or tracking issues, and some felt the quality of certain items did not meet their expectations.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praised the beautiful... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipping and... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy, fast, and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website and app easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You always produce what I create "in my mind"--so I realize that when I need something Unique and Special, it's Zazzle. I tend to do T-shirts, but my personal business card always gets responses --... See more

Rated 5 out of 5 stars

What made my experience great is that when Zazzle did not have the exact doormat I ordered, they were very helpful and quick in helping me to to through the return process. Also they allowed me to do... See more

Rated 5 out of 5 stars

I received my item sooner than expected. Great quality, the printing was perfect. I was very pleased with my order. I’ve gotten many things from Zazzle and never been disappointed.

Rated 5 out of 5 stars

Beautiful cards very impressed. Pretty quick delivery. Great initial price, great variety of products; highly recommend. Peace Sherri Lynn Long Time Gone

Company details

  1. e-Commerce Service
  2. Decoration and Interior Design Store
  3. Online Marketplace
  4. Printed Clothing Store

Written by the company

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.com/about/ask and select 'my order' from the dropdown menu.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fun personalized stamp!

I just wanted a “stamped by” stamp for the art that I do. This was perfect! So many designs to choose from! And I got it in pink in ❤️ I will definitely buy from them again!

March 23, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look