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Zen Educate Reviews 1,796

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and supportive staff who genuinely care and make them feel valued. The service provided is often described as professional and efficient, with many appreciating the personalized approach to finding suitable work and accommodating preferences. The app is a standout feature, noted for being practical, modern, and very easy to navigate, making job management straightforward and eliminating the need for frequent phone calls. However, some people mentioned that the personal touch with agents was lost, leading to feelings of being just a statistic and missing out on work if not quick enough to respond on the app. A few other people also felt that communication could be difficult, with some experiencing unreturned emails or difficulties reaching staff by phone. There were also instances where customers felt unprepared for assignments or had issues with promised long-term roles not materializing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the app's ease of use,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and support received.... See more

Customer service

Consumers find customer service to be positive, with many expressing appreciation for the exceptional support... See more

Application

Customers had positive experiences with the app, finding it easy to use, convenient, and well-organized for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are thinking about choosing a new supply agency to support more flexible working opportunities - look no further! Very friendly team - able to accommodate your teaching preference like specifi... See more

Rated 5 out of 5 stars

I have had a very positive experience with Zen Educate. I really appreciate that everything is done digitally, which makes the whole process simple, efficient, and easy to manage. I especially lo... See more

Rated 5 out of 5 stars

Zen is a great supply agency to work with. The consultants are really helpful and respond to any correspondence, quickly and efficiently. The app is really easy to use and provides the user with usefu... See more

Rated 5 out of 5 stars

Hi, this is Saleha Zainab from Zen Educate. I'm thrilled to share my experience after working with them for a couple of months. Honestly, Zen Educate is the best company I've worked with in this fie... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I would absolutely recommend Zen…

I would absolutely recommend Zen Educate to anyone looking for teaching assistant roles like myself. Honestly, onboarding was quick. Within a week my profile was live and I was fully booked the week after.
The training modules available are so useful and detailed.
I'm here to stay😌

March 24, 2026
Rated 5 out of 5 stars

I personally believe that zen educate…

I personally believe that zen educate is the best agency I have ever worked with.

They offer flexible and suitable opportunities for all who are looking for part time jobs and do study at the same time.

It is definitely a great opportunity and support for me.
I am really grateful to zen educate.

Thank you 🙏

March 17, 2026
Unprompted review
Rated 4 out of 5 stars

Positive experiences

Super helpful staff, ready to answer queries whenever they arise, and happy always in finding the right schools for me. Lots of good experiences, under their management. Thanks guys! :)

March 11, 2026
Rated 5 out of 5 stars

They always show’s…

They always show’s professionalism,responsive,helpful answering my any doubts.
A big thanks to the team Sarah, Taj patel, Nimmih,Quinn , Berendon with Whom I have wonderful experience with there advise and assistance.

March 9, 2026
Rated 5 out of 5 stars

Real Zen experience

Free of hassle bookings. No morning phone calls from consultants. Instead, bookings received on app. Real Zen experience for me. Consultants very friendly and helpful, genuinely interested in you, and in securing a long term placement.

March 5, 2026
Rated 5 out of 5 stars

The Best Agency 👌🏽

"I've absolutely loved working with Zen Educate over the past 3 years! Their support and communication have been top-notch, and they've always gone above and beyond to find me amazing teaching opportunities. The team is super friendly and always on hand to help with any queries. I've had some incredible jobs and made some fantastic connections – thanks for being such a great agency to work with 😊"

February 27, 2026
Rated 3 out of 5 stars

I am generally happy with the service I…

I am generally happy with the service I have from Zen. However, I'd like to have a clear and transparent discussion regarding pay rates and margins so that I can feel assured that I'm being treated fairly. I often feel like I am doing Zen a favour by travelling further than I'm usually happy to and being offered a fiver compensation for driving almost 2 hours in addition to my working day. I strongly feel that supply staff should be compensated for overly long travel times, let alone fuel and wear and tear to vehicles. I am sure there is legislation that covers this.

February 25, 2026
Zen Educate logo

Reply from Zen Educate

Hi Liz, we're really pleased you're enjoying working through Zen and totally understand that compensation is an important factor. We're sorry you've felt that pay hasn't been communicated clearly, so a senior member of your local team will reach out to you to discuss this with you.

Rated 5 out of 5 stars

Excellent supply agency

Zen are understanding and fair. I appreciate the system where work appears as a message on the app. Wait too long though and it will be gone! However, it still gives you the opportunity to think about whether you want the job. I enjoyed my first day with them and I think they pay quite well.

February 24, 2026
Rated 5 out of 5 stars

On the 23rd of February 2026

On the 23rd of February 2026, I was sent there as a nursery assistant by Zen Educate.
I enjoyed my first day of work with this nursery very much yesterday. I had a fantastic time at the nursery; I loved working with the children and the entire team. Everything felt so natural and professional—it was as if I had been working there for ten years.
The location was perfect for me as well. Living in South Kensington (SW7), it was only a 20-minute bus ride. Also, I was told they have another branch in Pimlico, which is also very convenient and close to me.
If they need me in the future, i would love to go back again

February 23, 2026

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