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Zen Educate Reviews 1,794

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and supportive staff who genuinely care and make them feel valued. The service provided is often described as professional and efficient, with many appreciating the personalized approach to finding suitable work and accommodating preferences. The app is a standout feature, noted for being practical, modern, and very easy to navigate, making job management straightforward and eliminating the need for frequent phone calls. However, some people mentioned that the personal touch with agents was lost, leading to feelings of being just a statistic and missing out on work if not quick enough to respond on the app. A few other people also felt that communication could be difficult, with some experiencing unreturned emails or difficulties reaching staff by phone. There were also instances where customers felt unprepared for assignments or had issues with promised long-term roles not materializing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the app's ease of use,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and support received.... See more

Customer service

Consumers find customer service to be positive, with many expressing appreciation for the exceptional support... See more

Application

Customers had positive experiences with the app, finding it easy to use, convenient, and well-organized for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are thinking about choosing a new supply agency to support more flexible working opportunities - look no further! Very friendly team - able to accommodate your teaching preference like specifi... See more

Rated 5 out of 5 stars

I have had a very positive experience with Zen Educate. I really appreciate that everything is done digitally, which makes the whole process simple, efficient, and easy to manage. I especially lo... See more

Rated 5 out of 5 stars

Zen is a great supply agency to work with. The consultants are really helpful and respond to any correspondence, quickly and efficiently. The app is really easy to use and provides the user with usefu... See more

Rated 5 out of 5 stars

Hi, this is Saleha Zainab from Zen Educate. I'm thrilled to share my experience after working with them for a couple of months. Honestly, Zen Educate is the best company I've worked with in this fie... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Working with Zen has given me the chance to know myself better and how to cope with different situations also how to approach people. I most say, I have enjoyed working with Zen …

Working with Zen has given me the opportunity to work in different schools and meet with some great people making friends 🧡 its has also built my confidence in so many ways and one thing I love about them is that they always makesure that I get work must of the time. A massive thank you to the whole team of Zen Educate 🙏🏾 🙌 you guys are best 👌

February 19, 2026
Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing. Best agency I’ve been with they’ve got me work within two weeks. I’m so happy in the job I’m in. Couldn’t thank them enough. Best thing was signing up to Zen

February 18, 2026
Rated 4 out of 5 stars

The use of the App makes Zen stand out…

The use of the App makes Zen stand out from other agencies. I love the concept of being able to look at my phone see a job, check it out and click accept. I enjoy the block bookings and also having flexibility which was the reason behind me breaking out of a permanent contract.
The downfall is last minute cancellations which can be anytime up to the deadline of arrival at the school. This doesn’t offer much protection, reliability or respect to staff as we could have found work elsewhere for that day. This can be frustrating having turned down other work for the same day. Thankfully these situations are few and far between so overall a great experience.

February 13, 2026
Rated 5 out of 5 stars

Very friendly and reasonable team at…

Very friendly and reasonable team at Zen. Have always had a job working as a TA through Zen for over a year now except some one or two days I couldn’t get one and I’m happy to say have recently been offered a long term role in a school through Zen. Give them a chance and you won’t regret it

February 12, 2026
Unprompted review
Rated 4 out of 5 stars

A very spacious

A very spacious, huge clean school in the heart of Beckenham. Staff are nice and children are respectful. Free parking on all the streets around the school.

February 12, 2026
Rated 5 out of 5 stars

I loved working at The School

I loved working at The School. Zen were spot on with advice and directions for the school. I would love to have a Full Time role at Bryn Y Deryn . The pupils and Staff were great to work with 😊

February 10, 2026
Rated 5 out of 5 stars

Welcoming staff

The school staff are really friendly and welcoming. They ensured at all times I was comfortable and had everything I needed to complete my role effectively.
All staff have a lovely relationship with the children and the school environment is one of calmness.

February 10, 2026
Rated 5 out of 5 stars

My experience at Zen

While it’s only been a year since I’ve started with Zen, I’ve had amazing experiences within the team as well as in the school I have worked with. The staff from the agency and school are extremely friendly, helpful, and supportive, making it easy for me to work within the agency and find my way around. I am grateful for the experience and opportunities I have received through the agency, the skills I have gained, and friends i’ve made along the way.

February 5, 2026
Rated 4 out of 5 stars

An easier and faster facility

Zen has made accessing to the agency easier and faster by updating your availability online rather than calling the agency.
Also, you can see your shifts online and access to a variety of free online trainings.

February 6, 2026
Rated 5 out of 5 stars

• Professional, Supportive, and Inspiring

The staff at Zen are consistently attentive listeners who treat their employees with sincerity and respect. They make every effort to ensure that their team members feel satisfied with the responsibilities entrusted to them.
Ongoing communication is truly the key to success, and this is something I have personally experienced with them.
They also provide us with training from time to time in ways that align with our roles, which undoubtedly makes a meaningful difference.
Many thanks for all the efforts they continually make.
Special thanks to Matt Pyrke for his continuous support.

February 6, 2026
Rated 5 out of 5 stars

Review

I worked with Zen Educate for four years and have had positive experience throughout that time. The team has made a genuine effort to match my skills and professional preferences with appropriate roles and schools. They also offer many useful online courses to help keep members aligned with permanent school staff.
I highly recommend Zen Educate to individuals seeking reliable and flexible jobs. While there are some challenges, such as last-minute cancellations by schools, the overall experience with the agency has been professional and supportive.

February 5, 2026
Rated 5 out of 5 stars

Zen Educate is the best

Sincerely speaking, Zen Educate is the best. I have worked with Zen Educate for the past two years, and my experience has been excellent.
I highly appreciate Jaymie for the way he treats his staff—his thoughtfulness and professionalism are truly commendable. Caroline is also very kind and supportive.
I would highly recommend Zen Educate to anyone seeking a reliable and professional agency.

February 5, 2026

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