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Zen Educate Reviews 1,794

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and supportive staff who genuinely care and make them feel valued. The service provided is often described as professional and efficient, with many appreciating the personalized approach to finding suitable work and accommodating preferences. The app is a standout feature, noted for being practical, modern, and very easy to navigate, making job management straightforward and eliminating the need for frequent phone calls. However, some people mentioned that the personal touch with agents was lost, leading to feelings of being just a statistic and missing out on work if not quick enough to respond on the app. A few other people also felt that communication could be difficult, with some experiencing unreturned emails or difficulties reaching staff by phone. There were also instances where customers felt unprepared for assignments or had issues with promised long-term roles not materializing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the app's ease of use,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and support received.... See more

Customer service

Consumers find customer service to be positive, with many expressing appreciation for the exceptional support... See more

Application

Customers had positive experiences with the app, finding it easy to use, convenient, and well-organized for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are thinking about choosing a new supply agency to support more flexible working opportunities - look no further! Very friendly team - able to accommodate your teaching preference like specifi... See more

Rated 5 out of 5 stars

I have had a very positive experience with Zen Educate. I really appreciate that everything is done digitally, which makes the whole process simple, efficient, and easy to manage. I especially lo... See more

Rated 5 out of 5 stars

Zen is a great supply agency to work with. The consultants are really helpful and respond to any correspondence, quickly and efficiently. The app is really easy to use and provides the user with usefu... See more

Rated 5 out of 5 stars

Hi, this is Saleha Zainab from Zen Educate. I'm thrilled to share my experience after working with them for a couple of months. Honestly, Zen Educate is the best company I've worked with in this fie... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

School Folder

A folder of information about the school was provided, map, policies, photos of children in the classes that were big enough to recognise them, a phone in each classroom with a number for reception.

February 5, 2026
Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Zen Educate. Communication has been clear and supportive and the team are always friendly and approachable. They have taken the time to understand what kind of roles I’m looking for and have matched me with schools that are a good fit. I have felt supported throughout placements and really appreciate how straightforward and professional the whole process has been. The app/calendar is great also!! I would definitely recommend Zen to other educators looking for flexible and reliable work.

February 4, 2026
Rated 4 out of 5 stars

Giving chance to new people who is…

Giving chance to new people who is interested to work with School but doesn’t have enough experience. Also giving people Work with their flexibility. thank you for giving me chance to work with different school and different people. That’s how I got a lot of experience.

February 3, 2026
Rated 5 out of 5 stars

Easy to use simple

Easy to use simple. Training modules as well as a bookings sections. Bookings show how far they are.

February 4, 2026
Rated 5 out of 5 stars

I’ve worked as a supply Primary teacher…

I’ve worked as a supply Primary teacher with Zen Educate for over five years now. It is my go-to agency due to their efficiency, competitive rates and high availability of work. But what makes Zen Educate better than other agencies I’ve worked with is their app. I get direct job requests and can accept or decline on the app, without the need to talk to an agent, or receiving early morning phone calls for last minute cover work. I can also update my calendar and availability so I am only receiving suitable jobs. It also means I know exactly which school, what year group and what rate I am expecting from the start. Zen Educate also makes the effort to find you long term work if that is something you wish and are constantly finding ways to improve through teacher feedback. Because of Zen I have built strong relationships with different schools in my local borough who are happy to request me back on a regular basis.

February 3, 2026
Rated 3 out of 5 stars

I dont have a designated person.

I dont have a designated person.
I had it before... sometimes I feel hanging out!
Custoners service asked me to give a feed back when the matter has not been sorted, even before I talked to any member of zen educate
Overol, still geting soné post! So it is ok.

February 3, 2026
Rated 4 out of 5 stars

Good communication

Good communication, systems work well. Frustrating when schools cancel a booking at the last minute but it’s communicated well and I guess you can’t help that!

January 30, 2026
Rated 5 out of 5 stars

I’ve had a great experience with Zen…

I’ve had a great experience with Zen Educate. The team are supportive, professional, and always quick to help. The platform is easy to use and they genuinely care about matching you with the right roles. I’d definitely recommend Zen Educate to anyone looking for flexible and reliable work in education.

January 29, 2026
Rated 5 out of 5 stars

Very professional service

Zen Educate were very quick to sign me on and get my DBS started. They offer good course for Safe Guarding training.
I work doing Supply and have worked in a secondary school and a primary school, both fitting my preference. Since then Zen put me up for a Send School which totally fits my skill set.
Zen Educate also have a very clear pay system that is explained really well.
I haven’t signed with any other agencies .

January 29, 2026
Rated 4 out of 5 stars

Not been with you long but so far the…

Not been with you long but so far the experience is positive. Love all the online information and training. Easy to access and very informative.
Staff at the agency always seem accessible and seem to want to help you find the right school for you. I would definitely recommend.

January 29, 2026
Rated 5 out of 5 stars

I had a very positive experience with… Kallie

I had a very positive experience with Zen Educate. The platform is clear and easy to use, and the registration process was straightforward. Communication was professional and timely, and I felt well supported throughout. The team were helpful, responsive, and genuinely interested in matching the right opportunities. I would definitely recommend Zen Educate to anyone working in education who is looking for reliable support and quality placements.

January 29, 2026

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