Zenith airport parking 

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Rated 2 out of 5 stars

Would not recommend this company. I called 30 mins before I arrived as requested and then had to call 4 times to find out where they were. The delay meant I had to pay extra on my car parking ticket.... See more

Rated 5 out of 5 stars

Though car drop was concerning as the person to pick the car delayed in coming, however our return was really great as the car arrived early enough. Shout out to MOHAMMED who made our experience great... See more

Rated 1 out of 5 stars

The most useless company I have dealt with. Booked it as drop the car and get a minibus transfer to the airport as I do not trust meet and greet companies and their drivers. On arrival found this was... See more

Rated 1 out of 5 stars

Please do not use this company and spend a little extra with someone like Maple parking, as you truly do get what you pay for. They almost made me miss my outgoing flight from Heathrow, and on... See more

Company details

  1. Valet Parking Service
  2. Parking Lot

Written by the company

· HASSLE-FREE MEET& GREET SERVICE AT LONDON HEATHROW AIRPORT · ULTIMATE CONVENIENCE - NO TRANSFERS - NO SHUTTLE BUSES · SECURE FENCED COMPOUND · HIGHLY TRAINED DRIVERS · OUR DRIVERS ARE FULLY INSURED TO DRIVE YOUR VEHICLE · SIA SECURITY WITH GUARD DOGS · 24/7 CCTV SURVEILLANCE IN OPERATION · GUARANTEED PROFESSIONAL & RELIABLE SERVICE


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All reviews

(1,051)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

WARNING..WARNING..Don't use this SCAM…

WARNING..WARNING..Don't use this SCAM COMPANY..they refuse to get your car back if you don't pay extra..the SCAM MASTER name is SALMAN HABIBI...DON'T TRUST ANYTHING WHAT HE SAID ...SCAM COMPANY ZENITH AIRPORT CAR PARKING...

April 2, 2024
Unprompted review
Zenith airport parking logo

Reply from Zenith airport parking

Hi,
Thank you for your feedback.
You were charged because you did not come on given time and w gave you option to wait which you did not agree to.
If customer does not come on given time that make our work hard and like putting spanner in work.
PS. you have used the service and in scam you do not receive service, just because you had to pay admin does not make ZENITH PARKING a scam.

Kind regards

Admin

Rated 5 out of 5 stars

Terrific service. Great price! Highly recommend.

Terrific service. Great price. No brainer. I will use again and highly recommend. Heathrow is so difficult now with car parks and restrictions. I just want to get in and get out. This was so smooth, stress free and a really helpful friendly guy to meet & do the pick up and drop off.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Zenith Airport Parking delivered an Excellent service

Zenith Airport Parking delivered an excellent service on my recent travel in Terminal 5. Driver was friendly and made no delay during drop off. During pickup my flight landed early than expected but Zenith didn't left me stranded to wait until the booking time. Zenith made a driver available quickly as they can to drop the car. I would recommend Zenith to anyone for a problem free journey.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Better than expected.

A better than expected service. Their initial email did not mention that you have to call before arriving at the drop off point to be met or that there is an additional Heathrow parking charge to pay for delivery and pickup, but as we were early a slight delay was not a problem. Now that we understand the system we would happily use their service again. After 4 weeks the car was delivered back clean and tidy and the odometer showed it had not been used while we were away (one hears horror stories). All in all a good service at a reasonable cost.

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience.

Awful experience.. didn’t meet us on time and we had to pay the extra time in parking.. non existent customer service.. awful service..

This is a reply to admin of Zenith- please learn how to talk to your customers with respect. Actually I have proof of messages that your driver didn’t arrive on time as “his car was stuck and has to take taxi”. I wasn’t late but your driver was. I will expect you to just apologise as things happen outside your control instead of resorting to bullish online insults. Learn some simple courtesy. End of discussion.

April 8, 2024
Unprompted review
Zenith airport parking logo

Reply from Zenith airport parking

Hi,
Thank you for your feedback.
You did not come on given time therefore you had to pay extra and we expect customers on time if not at least give us a call and give us rough ETA.
PS. Going through your reviews you are not happy with anyone or with any product and service.
If you were on time there would not have been any issue what so ever.

Kind regards

Admin

Rated 5 out of 5 stars

I was late for the airport

I was late for the airport, these guys went out their way to get me to the airport on time. The car was kept in safe hands, they are a superb service and friendly. All other experiences have been quite poor with other companies and I was so surprised at how accommodating these guys were. Thank you so much.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

I recommend Zenith Airport parking

I recommend Zenith Airport parking, used them many times and no issues whatsoever, friendly staff and i know that they have a legit compound yard to store vehicles, not like some other meet and greet companies they park your car in a layby.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I read a variety of reviews from good to bad and am very happy to give my own.
We had to travel at short notice from LHR terminal 2 and chose Zenith for a ten day car meet/parking package.
We were met on time, very pleasantly and given precise instructions for contacting Zenith staff on return to LHR.
We were met, with our car as planned and precisely on time.
An excellent experience from start to finish and l would have no hesitation on using them again and recommending to fellow travellers.
Monty Mantle

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent experience as have used…

An excellent experience as have used them before. Prompt , helpful service and Habib and Asad are very courteous.
Would recommend their drop off and pick up valet service from their storage yard, which is very close to the airport.
I would use them again.

March 31, 2024
Unprompted review
Rated 4 out of 5 stars

Not a “traditional” meet-and-greet…

Not a “traditional” meet-and-greet service as you pick up (and drop-off) the staff member before and after the flight from a nearby site but it worked out pretty well and now that I know how it works I would use them again.

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, really friendly and reliable. Have used zenith several times now. Highly recommended!

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and value for money. The team dealt brilliantly with a change of time, were super punctual and communicated clearly throughout. Highly recommended.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

Excellent service provided , arrived earlier than expected , but not a problem the team were very helpful and provided us with an excellent service of dropping us at the airport and picking us up on time. Throughly recommend and will use them on our next trip !!!!👍🏼👍🏼

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. It's always stressful getting to the airport for your departure time but Zenith made this really simple.
Will definitely use again and would thoroughly recommend

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We cant fault this service, it was very efficient and hassle-free. The car was returned to us as we left it and the mileage was as expected. The drop off / pick up turn around is done very quickly and efficiently. I will use this company again.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Zenith Meet & Greet T5 Heathrow

There are a number of operators @ Heathrow T5, so not easy to choose an efficient provider.
I used Zenith for parking on a short break to Venice and was highly impressed. They are polite, easy to deal with, very competitive and on arrival back I barely had to wait 10 minutes for the return of my car.
Very impressed, will use them again and strongly recommend them

March 18, 2024
Unprompted review

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