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zentrada Reviews 

4,201
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Well i must say that your customer service and support are exceptional. You know how to respect your customer and you can tell this with your prompt response to your costumers eventhough sometimes o... See more

Rated 4 out of 5 stars

The support by the representative was amazing. The time passed from the date of the order until delivery was a bit long.

Rated 5 out of 5 stars

Small purchase, the 1st one to test out the plattform. Processing, delivery times, state of product on arrival, all tópics were within expectations. The provider had to adjust the order due to stock c... See more

Company replied

Rated 5 out of 5 stars

Fast shipping, efficient communication and products as described. The only minus would be the fact that the products I ordered are packed only in bubble wrap or plain foil. They are not individually... See more

Company details

  1. Wholesaler
  2. Online Marketplace

About zentrada

Written by the company

zentrada is Europe’s largest B2B platform for wholesale purchasing of volume and consumer goods & brands. The platform serves brick-and-mortar retailers, supermarkets, convenience and mobile stores, as well as online shops, providing central access to consumer goods for professional purchasing.

As a partner for successful assortment planning, zentrada enables easy wholesale sourcing of supplementary assortments, seasonal goods, promotional items, trend products, and impulse & grab-and-go items across all retail sectors. The platform offers more than 400,000 products, including core assortment basics, category extensions, fast movers, impulse products, counter displays, bestsellers, and high-margin best-value items.

The Mix Order function allows retailers to flexibly combine products from different European suppliers in small quantities, test new items, and efficiently expand their assortments. Industry-specific homepages provide pre-selected recommendations, bestseller lists, new arrivals, and current assortment highlights, helping retailers quickly find suitable products for their business.

zentrada also supports professional purchasing with AI-based product recommendations, transparent pricing, and digital ordering processes. Through the platform, retailers can easily compare products, plan promotions, manage orders centrally, reorder items, and create topic lists with favorite products for future use or seasonal ordering.

With the largest selection of affordable consumer goods & brands for central online wholesale sourcing, zentrada has stood for secure B2B trading, reliable suppliers, and sustainable business relationships in European wholesale for over 20 years. Registration as a retailer is free.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(4,201)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

delivery faster than expected

delivery faster than expected, packaging very good, but they forgot to put 1 PU, overall very good!

July 4, 2022
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Reply from zentrada

Thanks a lot for your review, Eduards!
Would you please contact me at julian.till@zentrada.eu and let me know which PU exactly was missing?
Thank you & have a great day!

Best regards
Julian

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service, communication and delivery. I really love using Zentrada Europe

June 29, 2022
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Reply from zentrada

Great to hear that ;)
Thank you very much for your review & have a nice weekend!

Rated 1 out of 5 stars

Really disappointed with the quality of…

Really disappointed with the quality of most items.

June 17, 2022
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Reply from zentrada

Dear Martha

Thank you for taking the tim eto review your latest experience.

I am sorry to hear that you were not satisfied with the quality of some items.

You always have the possibility to report a problem in case of any issues (defects etc...).

If we should take a look into the matter, please do so now so that we may assist you further.

Thank you.

Best regards
Julian
zentrada.eu

Rated 5 out of 5 stars

Nice work!

Great support, great communication, satisfied with ordered good. Everything came as promised and in time.

May 20, 2022
Rated 5 out of 5 stars

Got what I was looking for

Got what I was looking for. And even more, than I expected. Order came very quick.Thank you.

May 19, 2022
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Reply from zentrada

Hello Rita

Thank you for taking your time to review your latest experience on zentrada.com

Good to hear that everything was alright with your order.

Concenring the rating, your account manager Alex has tried to call you and also has sent an email.

Please check it and get back to him.

Thank you in advance.

Enjoy your afternoon!

Best regards
Julian
zentrada.eu

Rated 5 out of 5 stars

I am always very satisfied with the…

I am always very satisfied with the shopping experience. Julian the manager in charge of my orders is always very helpful and professional in his correspondence... goods are very beautiful and whenever there is a problem it is always tackled professionally and in a timely manner...I always look forward to shopping with you!

April 28, 2022
Rated 2 out of 5 stars

SLOW DELIVERYS,NOT ALL PRODUCTS…

SLOW DELIVERYS,NOT ALL PRODUCTS DELIVERED ,EMTY OFFERS....

April 20, 2022
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Reply from zentrada

Dear Kaj,
I am very sorry that you are not satisfied with an order.
Please note that in wholesale there can always be delivery failures once in a while. Especially in the current situation with supply problems.
Best regards
Martina Schimmel
zentrada.de

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