Zentrava Reviews 32

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often highlighting their good quality and positive effects, such as increased energy and improved well-being. Many also commend the excellent customer service, noting that their questions were answered and they were kept informed about their orders. However, some people were dissatisfied with the order process, with several reporting significant delays in receiving their purchases and a lack of communication regarding their order status. A few other people also felt that after placing an order, they did not receive tracking information or updates, leading to frustration and unfulfilled expectations.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration and dissatisfaction due to... See more

Product

Customers consistently note positive experiences with the product. Many reviewers express happiness with... See more

Customer service

Clients share positive opinions on customer service. Many customers highlight the great customer service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was getting impatient with them and changes my order and they refunded me the whole amount. Make sure you keep in touch with them and know when you getting your order. Would have liked to try it bu... See more

Rated 5 out of 5 stars

The service is top notch!!! I am still testing this bit great taste and I do have more energy and feel better! Will give a better review when i have finished my month!! But this is the tastiest and en... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

32 reviews

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1-star

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Rated 1 out of 5 stars

Horrible service

Ive done an order at the beginning of March 2026, still not received my order. Communication on WhatApp is so slow. I asked for a refund, of which they "refunded" me 3 weeks ago, and the money is still not reflecting! Poor service. Will HIGHLY NOT recommend to order from them.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

I honestly don't trust the people who…

I honestly don't trust the people who say they receive their product from Zentrava. I ordered the anti-cellulite oil paid R1700 for it and I still have not received my order. I wrote an email to them and they never responded. I then made a comment on Facebook and right after they sent me a tracking order email which lasted for 2 days and thereafter the page was not found. Again I went on Facebook and now they have blocked me because I have been commenting on all posts that they are scammers. Zentrava I a scam company, they take peoples hard earned money and on top of that treat you like nothing. I would not recommend it to anyone even to those who lie and say they receive the products. They are scammers and if there is a way, please try and help those who will purchase in future from them not knowing.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed still havent received anything

Very disappointed! Placed my order mid March and still haven't received anything. I have send numerous emails where I may receive a reply every 2 weeks if lucky. First it was shortage of stock and after that they said that its being shipped and they will send me my tracking number. It's been a month since its been "shipped" and still nothing. My order is over R2000. Seriously thinking they are scammers. Would not recommend to anyone.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered with this company on the 1st…

I ordered with this company on the 1st of March. As I write this review today I still haven’t received my order. They only responded to my WhatsApp message once I posted a review on here. They wanted to send me a gift to remove my review or write a positive review at least. I refused to do both and I wish others could do the same. I have requested that that they refund my money (R1698,00) but that too hasn’t happened. They are taking people’s hard earned money and disappear without delivering. I really with I could have read reviews before I placed an order. But I will keep writing reviews until they do something about my order.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I am happy

I ordered a few days ago. I was stressing about not getting my products, but their communication put me at ease. I am happy with my items.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Order Not Received

I've placed an order on the 25th February. I have not heard anything regarding my package. I've emailed and WhatsApp them, yet both have been ignored.

Once I posted my review they messaged me asking me to take down my review as they are awaiting stock. I'm still waiting till today to receive my package (26/04/2026)

February 25, 2026
Unprompted review

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