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Zentrava Reviews 

33
•
TrustScore 3.5 out of 5

3.4

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the quality of the products they receive, often noting great taste and positive effects. People frequently praise the excellent customer service and clear communication, helping to answer questions and keep them informed. This positive experience often leads consumers to express their intention to order again. However, some customers also noted dissatisfaction with the order process, experiencing a lack of communication and significant delays. Several reviewers reported not receiving their orders at all, even after extended waiting periods and attempts to track them, leading some to not recommend the company.

What people talk about most

Order

Users describe ambiguous interactions with order, with many customers expressing significant frustration over... See more

Product

Reviewers mention positive feedback about the product, with many expressing happiness and satisfaction with... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting great communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service. All my questions were answered and I’m very happy with my products. Will be ordering from them again.

Rated 5 out of 5 stars

Great customer service I was kept inform all the time about my order. Happy with product will be back for another order. My messages was responded to all the time.

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Contact info

3.4

Average

TrustScore 3.5 out of 5

33 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.4

All reviews

(33)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Order Not Received

I've placed an order on the 25th February. I have not heard anything regarding my package. I've emailed and WhatsApp them, yet both have been ignored.

Once I posted my review they messaged me asking me to take down my review as they are awaiting stock. I'm still waiting till today to receive my package (26/04/2026).

On Wednesday (29/04/2026) I tracked my package and saw it was at my local post office. Also for reference when we order it advises that it will be delivered to the address the buyer advises. It was sent to the post office. No communication was advised that it is there or any reference for collection. When I tracked the package it showed it was at the post office for over a week. I collected it and a week later I received an email from your company advising it is at the post office.

The company did contact me to check if I have received my package during the month of May. You do receive the items you order, its just the Communication is a bit poor.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Same problem as last time

Same problem as last time, no communication, ordered 20th January got told they have my order, same story as before. When you write a bad review they send mails every day asking you to remove it. You then get your order and they continue to harass you, however you dont hear from them when you asking where your order is.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service

I placed an order on the 17th December and since that no update on my order, still waiting for my order. I have sent emails no reply. It feels like a scam.

December 17, 2025
Unprompted review

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