Zepto Reviews 43

Zepto **is a master at deceptive promotions and ignoring customers**! If you’re considering using their service, **beware of their shady tactics**—because once they trap you in a misleading offer, **they’ll refuse to fix their mistake**.

🔴 **False Advertising** – Zepto launched a **Supersaver offer**, promising high-value rewards after five orders. **Midway through the promo, they changed the gifts without notice**, leaving customers stuck with unnecessary orders they wouldn’t have placed otherwise.

🔴 **Customer Support is Useless** – I’ve sent **over 10 emails** requesting a refund because Zepto’s **bait-and-switch tactics** made the original offer invalid. Instead of resolving my issue, **they keep copy-pasting robotic responses**, pretending to care but doing absolutely nothing.

🔴 **Fake Call Excuse** – They claimed they “tried calling me” at **7:26 AM**, despite saying their calling window is **9 AM to 9 PM**. Clearly, they never intended to actually talk—just another excuse to dodge responsibility.

🔴 **Zero Refund Policy** – Even though they **changed the terms midway**, they **refuse to refund the orders placed before the switch**. If an offer is misleading and changed unfairly, shouldn’t customers get their money back?

⚠️ **Final Verdict: Do NOT trust Zepto’s promotions unless you enjoy being scammed!** Their support team will **ignore your complaints**, and you’ll be stuck with orders based on fake promises. If you’ve been cheated by them, **report your issue to the National Consumer Helpline (NCH) or NCDRC**—because Zepto will never own up to their deceptive practices!

Always cancelling COD orders then why you keep that option.

Hi team,

I have booked a Ptron bluetooth earbuds but I just received but item is missed instead of 2 buds and device received only 1 earbud but remaining items is not received.

I will post in Social media all this kind of scams, if I don't get resolution for this

Ticket id:-Ticket No:742655493243

RMN Number:-9844877432