Zerographic Systems Reviews 131

We as a company like the fact we have a contact with Zerographic. When we have a query or need advice Russ always replies very promptly and finds a resolution to our problem. When we have needed an engineer out, they have been out within 24 hours.
I would definitely recommend them.

Been with this company for years. David Jackson is excellent. extremely knowledgable and professional yet friendly and always at the end of the phone if needed

Excellent service from David Goodman, would recommend

I've found their customer service great! Mackenzie, our account manager, is really attentive. Zerographic always attends to our technical problems and answers all our questions. I just wish their printers were more affordable.

Fantastic service. Also they are always available to discuss issues that may arise.

Been dealing with Zerographics for the last 2 years and they have been rather helpful. Mackenzie and the Service team has been excellent.

Zerographic is a fantastic company to deal with. Great customer service with competitive prices. A dedicated account manager at the end of a phone call or email is much appreciated and makes all the difference. Deal with this company with confidence!

We have been using Zerographic Systems for the past five years! Our Account Manager, Mackenzie has always been incredibly reliable and willing to help with any issues!

I highly recommend this company, They have very competitive price ranges for their machines.. Attractive after sales and customer care.. Mackenzie did a great job connecting us with Zerographics..

Highly recommend this company, or more directly, Dave Goodman. Pleasure to deal with.

Our company was looking for a new Multi-Function Printer and after a lot of research I decided upon Zerographic.

The salesperson that I spoke to Dave Goodman was extremely helpful and very attentive, he offered plenty of advice and went through many options that would be the best for our company, once the order was placed we received the printer very promptly, efficiently and with no problems or issues.

Since receiving the printer I have had no issues and the after care and follow up from Dave Goodman was exemplary.

A very professional, honest company and it has been a pleasure to deal with them and their salesperson Dave Goodman.

Dealing with Clive was so easy, he is very helpful and is always looking for the best plan for us in the charity. I would highly recommend him and the company

Anthony Bailey did a great job at accessing our needs and delivering an affordable solution. We were very cautious at first and this company has passed all our tests, now 6 months into the contract it's going really well.

Recently worked with Clive Davies for a couple of office printers and he was great to work with. Very quick to respond with thorough answers to any queries we had. Would definitely recommend. Thanks Clive!

We recently dealt with Clive Davies to organise the lease of a printer to our new office. We were very happy with the deal offered, much better than any other quote I had and the service from Clive was excellent. Would recommend!

Our company have used this company for over 4 years and we have recently changed as the customer service was terrible, they are not clear in communications and before you cancel please read all small print as they have so many clause for you to end an agreement.

We were looking for a new Multi-Function Printer and after a Google search, I came across Zerographic. The salesperson that I spoke to was extremely helpful and offered plenty of advice. We placed our order and received the goods very promptly.
Since receiving the printer I have had one reason to call their UK-based Helpdesk and I must say that they were amazing and resolved the fault over the phone. Well done Zerographic

Recently taken out a contract, everything is as expected.
Zerographic and xerox are a great company to deal with after many years of using other providers, you are the most seamless & professional company

We are recently coming to an end of our contract with zerographic and the experience has been really outstanding so far.

The customer service we have had through from our account manager has been brilliant, we are pleased to remain loyal customers. Thanks.

Signed up with them in May 2023 and I was charged double within the first two months and they refuse to acknowledge this and refund me. The rep who signed me up is in agreement with me on this and knows I have been double billed. Sophie in the office is extremely rude. I would never recommend them to anyone. I hope they see this then maybe I will get my 100 pounds back!!!!!
Do me a favor then an show me exactly where on the contract it states I will pay the same amount twice and I will agree with you.