Awful company, have since heard what a bad reputation it has within the industry. They tie you into fake contracts and scare you into staying with them by charging fake fees. Amounting to 5K in... See more
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See what reviewers are saying
Our company have used these for many years and will continue to do so. Any problems, issues or questions regarding anything from billing queries to print issues they always deal with effectively a... See more
We've experienced fantastic service from Zerographic, in particular our account manager Rob Lacey. From the moment we decided to work with them, the process has been quick and simple. If we've ever ne... See more
Company replied
We have been working with Zerographic for over 6 years now. Recently I logged a fault with a troublesome printer. The fault was logged mid morning. After a few over the phone suggested fixes, an eng... See more
Company details
Information provided by various external sources
Zerographic delivers printer and copier solutions to business. Services and products are fuelled by Xerox tools to deliver the best business results.
Contact info
Dunston Hall , ST18 9AB, Dunston, United Kingdom
- 01785711800
- enquiries@zerographic.com
- www.zerographic.com
4.0
Great
131 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very refreshing to receive professional…
Very refreshing to receive professional and efficient service.
I had many questions and they were all answered promptly, which resulted in me getting the copier I required, within 10 days of initial contact.
The delivery and technical team were very friendly and knowledgeable. The machine was up and running and myself and our staff trained to use it, all taking no more than an hour.
The Zerox machine we were supplied, is very user friendly and the cost competitive.
June 18, 2021
Unprompted review
Reply from Zerographic Systems
Hello James,
Thank you very much for your kind review. We’re glad to hear that you’re satisfied with the service you received from us, and that we were able to answer all of your questions.
It’s great that your machine is a great fit for your company. I will be sure to pass on your kind comments to our Delivery and Technical team.
Many thanks,
Sam
Highly recommend Clive and this…
Highly recommend Clive and this company, easily booked, arrived in a few days, clear paper work, Clive came and set it all up and clearly instructed how to use!
Thanyou! Fab service
June 11, 2021
Unprompted review
Reply from Zerographic Systems
Hi Kelly,
Thank you very much for your review. You’re very welcome.
We’re happy to hear that you’re happy with our service. I will be sure to let Clive know that you’re grateful for his help; he will be very happy to hear it!
Best wishes,
Sam
Excellent service
Excellent service! Clive was very helpful and recommended the best printer for us as a growing motor dealership.
The communication is super efficient!!
Jamie was also amazing in getting us set up, he connected all of our office computers in no time at all, causing no disruption to business.
We have all the confidence going forward knowing that any issues will be quickly resolved with a phone call to Clive.
Thankyou Clive.
June 4, 2021
Unprompted review
Reply from Zerographic Systems
Hello Carly,
We’re very grateful for your review. We’re glad that you’re happy with the printer you received!
I’ll be sure to pass on your kind words to both Jamie and Clive, they’ll be very happy to hear they were able to leave you feeling so reassured.
Kind regards,
Sam
Excellent Service
The service we have received from Clive has been excellent. He has been very helpful throughout the whole process and has saved us a lot of money. I would highly recommend this company, super efficient.
May 26, 2021
Unprompted review
Reply from Zerographic Systems
Hi Rhiannon,
Thank you very much for your 5* review. We’re happy that you are satisfied with our service and that we have been able to save you money!
I will pass on your kind words to Clive, who will be happy to hear from you.
Many thanks,
Sam
Great communication
Great communication, swiftly delivered and installed our printer. Can’t fault the service
May 25, 2021
Unprompted review
Reply from Zerographic Systems
Hello Ross,
Thank you for your review! We’re very glad that you are happy with our service.
Let us know if we can be of further assistance in the future.
Kind regards,
Sam
The service provided by Clive was…
The service provided by Clive was efficient, professional. From the first contact throughout the process finalised with purchase and installation of the printer, the communication was accessible and straightforward.
Thanks to Clive we have a good printer which saves us time and money. I would recommend this company to others.
May 11, 2021
Unprompted review
Reply from Zerographic Systems
Hello Romana,
Thank you very much for your kind review. It’s great to hear that you’re very happy with the service you received from Clive Davies and that the printer you received is a great fit for your company. I will be certain to pass on your kind words to Clive.
Kind regards,
Sam
Maguires Developments
Excellent service from Clive from first contact through to installation, nothing is too much trouble. Have saved our company time and money too, I would highly recommend this company, very polite and efficient.
May 7, 2021
Unprompted review
Reply from Zerographic Systems
Hi Diana,
Thank you very much for your 5* review! We’re glad that you are happy with the service that you received from us. I will pass on your kind words to Clive, who will be very happy to hear them.
Best wishes,
Sam
Excellent Service
Excellent service from start to finish from Clive and I would highly recommend the company.
Always on hand to answer questions and a very good price for the A4 printer we required.
May 4, 2021
Unprompted review
Reply from Zerographic Systems
Hi Michael Smith,
Thank you for your review! I will pass on your kind comments in the review to Clive who will be most pleased. If we can be of any help in the future, please do not hesitate to contact us.
Many thanks,
Rachel
The service was excellent from…
The service was excellent from competitive quote to delivery and set up. Clive has been and continues to be extremely helpful. I would recommend this service.
April 28, 2021
Unprompted review
Reply from Zerographic Systems
Hi Karen,
Thanks for your review! I will be sure to pass on your comments to Clive. It is great to see we were able to provide a competitive quote and that delivery/set up went smoothly!
Many Thanks,
Rachel
Printer is exactly as expected and service even better!
Clive and Jamie were both very helpful from first point of contact to delivery and installation on laptops.
The printer did not come with wifi installed but Clive got this sorted within half a day and Jamie went out of his way to help set everything up printing and scanning to a very high standard.
The printer is exactly as expected and service even better!
April 27, 2021
Unprompted review
Reply from Zerographic Systems
Dear A Tobin,
Thank you so much for your 5* review. It is great to see your Account Manager Clive provided a great service, it is good to see that the photocopier is as expected and Jamie from our Analyst team was a great help! I will be sure to pass on their praise.
For any further document management requirements, please do not hesitate to contact us.
Kind regards,
Rachel
Great service from start to finish
Great service from start to finish.
The photocopier was set up efficiently and without fuss or disruption to the working day. The product is just what we needed and we would recommend this company.
Debi-Watts Brickwork Ltd
April 16, 2021
Unprompted review
Reply from Zerographic Systems
Hi Debi-Watts,
Many Thanks for your review. I am very happy to see you are happy with our service. I will pass your kind comments onto the sales representative and installer. If we can be of any further assistance, please do not hesitate to contact us.
Many Thanks
Rachel
Great service
Great service, from enquiry, quote, order and set up. This has not only saved us money, but more importantly time, especially with the back office management of service and inks. Clive was outstanding throughout. Thank you!
I would highly recommend, to anyone that is considering a change of printer!
March 29, 2021
Unprompted review
Reply from Zerographic Systems
Hi Rhys Davies,
Thank you for your 5* review. It is great to see that we have saved you money on your printing costs and time. I will pass on your comments to Clive.
Thanks,
Rachel
Brilliant service and very
Brilliant service and very, very helpful! Clive you’re a joy to speak too and have saved us ££!! Thank you!!
February 18, 2021
Unprompted review
Reply from Zerographic Systems
Dear Suzanne,
Thank you for your review! It is great to see that we were able to save you money against your current supplier or print set up. I will pass your kind comments onto Clive your Account Manager.
If we can be of any further assistance in the future with document and print management, please do not hesitate to contact us.
Thanks,
Rachel
Very happy with the service Clive…
Very happy with the service Clive provided. Very happy with the product and support thus far.
February 3, 2021
Unprompted review
Reply from Zerographic Systems
Dear Adam,
Thank you for your review! I will pass your kind comments onto Clive your Account Manager. If we can be of any further assistance in the future, please do not hesitate to contact us.
Thanks,
Rachel
We have received a photocopier from…
We have received a photocopier from yourselves recently and dealt with Clive. Clive’s knowledge to answer my questions have been amazing, not to mention his prompt responses. Absolutely amazing, thank you Clive!
December 21, 2020
Unprompted review
Reply from Zerographic Systems
Dear Kimberley,
Thank you for your review! I will pass your kind comments onto Clive your Account Manager. If we can be of any further assistance in the future, please do not hesitate to contact us.
Thanks,
Rachel
Quick and easy
December 18, 2020
Unprompted review
Reply from Zerographic Systems
Hi Elliot,
Thank you for the 5 stars and your review! If we can be of any further assistance in the future, please do not hesitate to contact us.
Thanks,
Rachel
Clive is simply the best!
Clive is my man! He replies promptly, he is pro-active and he is able to read my mind!
December 18, 2020
Unprompted review
Reply from Zerographic Systems
Hi Francesca,
Many thanks for your review!
I will forward your kind comments regarding Clive onto him, but he might be telepathic and already know ;)
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Clive provided a great service
Clive provided a great service! He has been very helpful and quick to respond to queries. He has been understanding of our lack of knowledge of the printer and how it works, and has ensured we are getting the best out of it. Would highly recommend!
Kim - The Burrows Nursery
December 1, 2020
Unprompted review
Reply from Zerographic Systems
Dear Kim,
Many thanks for your review, It is great to see you had a great experience with Zerographic and in particular your Account Manager Clive.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Clive is an absolute GEM
Clive is an absolute GEM! Great response time for each email and nothing is much trouble for him. Within weeks we got our photocopiers delivered, installed and up and running, make our every day work easier.
December 1, 2020
Unprompted review
Reply from Zerographic Systems
Many thanks for your review, It is great to see you had a great experience with Zerographic and it's great to see that Clive has been on-hand to provide what was needed.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Great service, very responsive & went the extra mile
Fantastic service and transparent throughout. Zerographic have adapted with our business to suit our needs and always been on hand to offer prompt solutions when needed.
November 13, 2020
Unprompted review
Reply from Zerographic Systems
Many thanks for your review, It is great to see you had a great experience with Zerographic and are able to offer solutions to assist your business.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
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