Zervant by Shine Reviews 

3,015
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Really easy to use and not too complicated, however, I would like to be able to add more columns on the home screen on the invoice list as I use the 'Sellers Reference' box on the invoice to add the l... See more

Rated 5 out of 5 stars

I've been a zervant user for almost 3 years now. Zervant is a game-changer! This user-friendly tool has streamlined my invoicing process, saving me both time and hassle. I love how intuitive it is t... See more

Rated 5 out of 5 stars

Easy to use even for a Ludite like myself makes the chore of invoicing easy to control and follow

Rated 5 out of 5 stars

Been leeching the free version for 5+ years for my very small company. I'm not only impressed about the quality, effectiveness, cleanliness of the interface, also -- not a single suggestion to mov... See more

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 21% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(3,015)

204 reviews in the last 12 months

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Rated 4 out of 5 stars

Used Zervant for around 4 years but.....

Used Zervant for around 4 years, with no issues but the recent change not letting you edit existing invoices can be annoying, couple of invoices ive done in a rush had a mistake on there but once generated you are stuck with it, ending up with duplicate invoices having to be made.

June 1, 2024
Unprompted review
Rated 4 out of 5 stars

I use this program already 6 years

I use this program already 6 years, always without problems.
There are only 2 things that could be ameliorated,
1 The customer service is impossible to reach, this is very anoying if you have a problem.
2 The making of credit-note's is way to complicated, it is also counting with a different number so that your books get messed up ( if you make a mistake)

June 4, 2024
Unprompted review
Rated 4 out of 5 stars

Overall good and straighforward

Very nice, tho slightly expensive when only 1-2 invoices are need per month..

But please(!) bring back the possibility to edit approved invoices. If there's an editorial error and your customer wants to get a corrected invoice, you need to create a completely new one (distorting view on number of invoices etc).

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

It is a great software

It is a great software, I was surprised how much better it is than some of the alternatives out there. I keep recommending it to my friends and acquaintances, if You need such a tool than I can honestly recommend it to You as well.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Cherry on top

I've been a zervant user for almost 3 years now. Zervant is a game-changer! This user-friendly tool has streamlined my invoicing process, saving me both time and hassle. I love how intuitive it is to use, allowing me to create professional invoices in minutes. Plus, the fact that it's free is just the cherry on top. Highly recommend to anyone looking for a hassle-free invoicing solution!

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent invoice program.

Excellent invoice program.
I have been using Zervant for many years now.
Easy to use.
Great help for my business.

May 1, 2024
Unprompted review
Zervant by Shine logo

Reply from Zervant by Shine

Thank you Paul for your review. We're glad to read this, and thank you for being with us for so long!

Rated 1 out of 5 stars

Not Worth The Price

Not worth the price. Constantly very very slow, sometimes cannot access Zervant. Not allowed to edit Invoices mean you have to now create a new invoice which just caused an admin nightmare.

Half the time it will log you out, no support available only via a ticket system which takes ages to reply, bad customer service. Awful awful system and last time using it, will be looking for a new system after my subscription is up.

May 28, 2024
Unprompted review
Zervant by Shine logo

Reply from Zervant by Shine

Hi, and thank you for your feedback.

We're really sorry to read this. While bugs can and do happen, Zervant does not log anyone out.

It is indeed not possible to edit an invoice once it is approved, as this is simply not legal. :) You can create drafts instead, and approve the invoices only once you're sure they are ready.

There is a system in place to create credit notes or void invoices for this situation. :)

If you have any questions or if we can help you with this or any other issue please do not hesitate to reach out to our support. Delays can happen, but we answer usually within one business day.

Best regards,
The Zervant team

Rated 3 out of 5 stars

i dislike the fact that you cant…

i dislike the fact that you cant correct an invoice after its made. bad system and disappointing.

better the way it was before

May 29, 2024
Unprompted review
Zervant by Shine logo

Reply from Zervant by Shine

Hello, and thank you for your review.

We really do understand how this can be a little hard to adapt to, but it is necessary in order to provide you with an invoicing software that fully complies with the law.

You can save your invoices as drafts instead of approving them, this way you will be able to edit them until they are ready to be sent to your customers. :)

Do not hesitate to contact our support, they can help you navigating this.

Best regards,
The Zervant team

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