Zingflowers Reviews 2,696

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hearing Zing Flowers Ad on Classic FM. Gave me inspiration. Christmas Flowers were normally bought locally. My Sister being the recipent. was delighted. The ideal decoration for the centre of... See more

Company replied

Rated 5 out of 5 stars

This is my second time ordering flowers with this company and I have a good feeling that I will stick to this company. Me and my girlfriend are long distance which makes an essential task like buying... See more

Company replied

Rated 5 out of 5 stars

Whole experience was good from ordering to delivery. Flowers were a gift for my daughter in law & the photo she sent me they looked as good as the advertised picture. My only issue is that next day de... See more

Company replied

Rated 5 out of 5 stars

My order went through with one query, which was answered very promptly and efficiently. This was my first experience of dealing with Zing Flowers, but they were delivered perfectly and on time. The... See more

Company replied

Company details

  1. Flower Delivery

Information provided by various external sources

Hand tied bouquets. Every time. Beautiful fresh flowers. Every time.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Flowers delivered ok

Flowers delivered but had to order chocolates separately! Were both delivered at same time.

September 23, 2023
Zingflowers logo

Reply from Zingflowers

Hello Dave,
Unfortunately our Letterbox flower arrangements are designed to fit through a letterbox and do not have space to add chocolates, so they would would be sent separately. We are glad to hear that the delivery was made accordingly, and thank you for your custom.
The Zing Team

Rated 5 out of 5 stars

Flowers delivered in very good…

Flowers delivered in very good condition and when promised!
I will use your service again.
Thank you.

September 19, 2023
Zingflowers logo

Reply from Zingflowers

Hello John, thank you for taking the time to leave your review. I am pleased to read that you are happy with your Zing experience and we look forward to fulfilling your future orders.
Thank you.
Zing Team

Rated 5 out of 5 stars

Highly recommend!!

Great flowers and super speedy delivery! Also good value for money - would highly recommend!!

September 19, 2023
Zingflowers logo

Reply from Zingflowers

Hello Hannah, thank you for your lovely review, it's good to know that you are happy with our value for money as well as our quick delivery and amaZING flowers.
Thank you.
Zing Team

Rated 5 out of 5 stars

You sent out a review survey prior to…

You sent out a review survey prior to the delivery date. How can I give you a positive review?

Update. Flowers arrived on the correct day. I can’t comment on the quality as I haven’t seen them.

September 16, 2023
Zingflowers logo

Reply from Zingflowers

Hi Joe,
Thank you for your feedback. We are sorry to read that you received the survey invitation prior to delivery. This is not what we would expect from the system so I have asked the relevant team to look into this asap.
We appreciate you bringing this to our attention. We hope the flowers will be loved by the recipient and hopefully you can change the star rating according to your overall experience.
Kind Regards,
Zing Flowers Team

Rated 5 out of 5 stars

Friend I sent flowers said they were…

Friend I sent flowers said they were lovely.

September 12, 2023
Zingflowers logo

Reply from Zingflowers

Hello Cleo,
Thank you for your excellent 5 star review, we are pleased to hear that your friend enjoyed their flowers and said that they were lovely.
Thank you
The Zing Team

Rated 5 out of 5 stars

The flowers were for my niece on the…

The flowers were for my niece on the birth of her baby daughter. They arrived on time and in perfect condition. I will definitely be ordering from Zing in the future

September 12, 2023
Zingflowers logo

Reply from Zingflowers

Hello John, Thank you for taking the time to leave your amaZING review. It's a pleasure to read how happy you are with our service.
Thank you.
Zing Team.

Rated 3 out of 5 stars

Flowers were fine, but

Flowers were fine
Delivery scheduled approx 6pm to 7pm but did not arrive until much later in the evening

September 10, 2023
Zingflowers logo

Reply from Zingflowers

Hello Ken, Thank you for taking the time to leave your review. I am disappointed to read that your delivery took place so late. I have requested that one of our customer experience team contact you regarding this issue.
Thank you.
Zing Team

Rated 5 out of 5 stars

Flowers looked amazing

Great fast service flowers looked amazing

September 5, 2023
Zingflowers logo

Reply from Zingflowers

Hi Darren,
Thank you for your great feedback. We are pleased to read that you love our flowers and the services provided.
Regards,
Zing Flowers Team

Rated 1 out of 5 stars

Very disappointed.

The quality of the blooms was very poor, in fact 6 of the flowers never even opened.

September 11, 2023
Zingflowers logo

Reply from Zingflowers

Hi John, I am sorry to hear about the quality of the bouquet, this is not the experience we want for you. I do not see any correspondence from you informing us of any issues, if we are aware we will always work to address them. One of our customer experience agents will contact you. Thank you

Rated 1 out of 5 stars

The flowers didn’t bloom

The flowers didn’t bloom. They just dried and died despite being put in water immediately. Will never use Zing again.

September 3, 2023
Zingflowers logo

Reply from Zingflowers

Hello Rob,

Thank you for taking the time to leave us a Trustpilot review. I can see that my colleague has already provided a resolution for you.

The Zing Flowers Team

Rated 5 out of 5 stars

What you see is what you get: prompt and beautiful

The 2 important things to people sending flowers are 1. that the flowers will be delivered on time, 2. that the flowers will look like their advertised photographs. Zing excelled at both these! The recipient sent me photos of the received letterbox flowers - both on the day of delivery and 2 days later - and I am thoroughly delighted!

September 3, 2023
Zingflowers logo

Reply from Zingflowers

Hello Katy,

Thank you so much for your positive review. We really appreciate you sharing your experience.

The Zing Flowers Team

Rated 5 out of 5 stars

Flowers

On time. great information where your flowers are going to arrive .
But disappointed with corrier
Didn't leave flowers in the right place I ask .just left them by front gate.

September 1, 2023
Zingflowers logo

Reply from Zingflowers

Hello Lyn,

Thank you for leaving us a review. We are so sorry to read that you were disappointed with our courier. We will be sure to feed this back to them.

The Zing FLowers Team

Rated 5 out of 5 stars

The flowers made my daughters day

The flowers made my daughters day, I sent them to her to show how much I loved her. She was thrilled with them. The courier left them in a secure place.

August 31, 2023
Zingflowers logo

Reply from Zingflowers

Hi Carol, ah such a lovely reason to send flowers, and great to hear that she was thrilled with them. We appeciate you taking the time to leave this lovely feedback. The Zing Team

Rated 5 out of 5 stars

Good value for money.

Easy to use website. Good value for money.

August 29, 2023
Zingflowers logo

Reply from Zingflowers

Hello Linda, Thank you for your lovely review, I am so pleased that you have had a good experience from ordering to the delivery of the flowers and you are happy with our value for money.
Thank you.
Zing Team.

Rated 5 out of 5 stars

Arrived on time and the flowers was…

Arrived on time and the flowers was beautiful, worried about ordering as they was a gift but didn’t need to as the recipient was delighted with them

August 29, 2023
Zingflowers logo

Reply from Zingflowers

Hi Mrs. March, Thank you for taking the time to leave your review. I am so pleased that your gift was delivered and your friend was delighted with the flowers.
Thank you.
Zing Team.

Rated 3 out of 5 stars

Delivery time

Rather disappointed that the delivery was between 4.30 & 5.30. I had assumed (wrongly) that it would at least a morning drop.

August 28, 2023
Zingflowers logo

Reply from Zingflowers

Hi Robert, I am sorry to hear you were disappointed by the delivery time. The flowers were delivered at 1710 hours, which is within the delivery times of 8am and 7pm, this is also confirmed on our website and the order confirmation email. We use DPD for our deliveries and have no influence over the time of deliveries. If you require any further information, please let us know at customer@zingflowers.com. Thank you.

Rated 4 out of 5 stars

Friend delighted with flowers,but they…

Friend delighted with flowers,but they are called "letterbox" flowers but were left on doorstep in plain view although there is k a standard size letterbox.

August 20, 2023
Zingflowers logo

Reply from Zingflowers

Hello Sandy, thank you for taking the time to leave your review. When posting the flowers through the letterbox if the driver feels any resistance he will not post them through the door. I am pleased that other than this your friend was delighted with her flowers.
Thank you.
Zing Team

Rated 5 out of 5 stars

Jolly and bright!

Easy to order, good choice of blooms and prices and delivered precisely when they were supposed to be.
Both recipients were delighted with their flowers

August 19, 2023
Zingflowers logo

Reply from Zingflowers

Hi Michele,
Thank you for your review, we are pleased to read that you are happy with our services and that the recipients loved their flowers. We look forward to your future orders as well.
Regards,
Zing Flowers Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look