I have used Zinio for many years now and love getting my magazines through this venue. In addition, if you ever encounter a problem, their support team is positive, fast, and so helpful.
Company replied
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See what reviewers are saying
Support for Windows tablet devices has been terrible since the Windows 8 app was withdrawn. Using the 'article' mode touch scrolling often skips to previous/next article making long articles extrem... See more
Company replied
Zinio is always responsive when contacted for help. That's pretty unusual these days.
Company replied
Had two accounts with two different emails which was causing problems viewing my magazines. They quickly combined the two accounts and everything is working perfectly now. Quick efficient response to... See more
Company replied
Company details
Information provided by various external sources
Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.
Contact info
United States
- support@zinio.com
- www.zinio.com
4.3
Excellent
421 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They do well what they say they will
They do well what they say they will do, no fuss, no argument, very efficient
April 13, 2025
Unprompted review
Reply from Zinio
Hi Brian Scott, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1481946. Thanks for your review and have a great day!
They overcharged me but customer…
They overcharged me but customer service gave it straight back.
February 25, 2025
Unprompted review
Reply from Zinio
Thank you for your review jjjgggww. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Customer support is very helpful
Customer support is very helpful and fast
February 2, 2025
Unprompted review
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Great customer service and great…
Great customer service and great experience
February 1, 2025
Unprompted review
Reply from Zinio
Thank you for your review David Rollin. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Reply from Zinio
Hi Louay Badrya, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1464712. Thanks for your review and have a great day!
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
I paid for two years of PC world and…
I paid for two years of PC world and they won't allow me to login or even create an account, and nowhere to contact them on the website 😕😕😕😕
December 28, 2024
Unprompted review
Reply from Zinio
Thank you for your review, naomi. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com
Annoyed
I love your products they really work. I started the subscription 5 weeks ago and have received no products yet. I'm feeling very annoyed. No communication from the company
November 12, 2024
Unprompted review
Reply from Zinio
Thank you for your review, naomi. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com
Poor support
Zinio was a great platform until it isn’t. I’ve been receiving a magazine for several years until recently. For no reason at all, the subscription quit showing up and have been unable to get it even though I’m paid for another year. All they’ve done is stall and blame the magazine for the problems. No resolution in sight.
September 5, 2024
Unprompted review
Reply from Zinio
Thank you for your feedback. To enhance your experience with the application, we would greatly appreciate it if you could provide us with a more detailed account of the specific issues you are encountering. Kindly reach out to us at support@zinio.com and reference ticket #1453219.
Thank you for your cooperation.
Great product line that makes me can…
Great product line that makes me can sit at home and receive magazines and read.
November 26, 2024
Unprompted review
Reply from Zinio
Hi Jacky Kuo, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
I emailed them to resolve an issue with…
I emailed them to resolve an issue with my subscription and they replied back within 40 minutes and the issue was taken care of......WOW!!
November 25, 2024
Unprompted review
Reply from Zinio
Thank you for your feedback. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Quick response time!
Quick response time and they follow up to make sure your problem is resolved.
November 1, 2024
Unprompted review
Reply from Zinio
Thank you for your feedback Brady. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Did not receive purchased Sports Illustrated
I placed an order for the Sports Illustrated Football Preview 2024 issue. My purchase was made on August 26, 2024. Today is October 24, 2024. The magazine has not shown up in my mail. I want a refund of $10.80, the purchase price that I paid. Please credit my bank account.
August 26, 2024
Unprompted review
Reply from Zinio
Thank you for your review, Jeff Schuh. In order to help you further, we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com quoting ref #1444320.
Great service
After chatting with Rachel via Zinio Chat, she sent me an email with two vouchers for 2 magazine subscriptions that came to end. It was a quick email.
October 16, 2024
Unprompted review
Reply from Zinio
Thank you for your feedback Erin. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Zinio.com
I had a problem with a magazine publisher. The stopped publishing their magazine and Zinio.com got me a refund right away. Zinio.com is also a great place to subscribe to your favorite magazine. You can look at current and past issues in your account library.
September 16, 2024
Unprompted review
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Good Customer Service
My problem was resolved quickly by the customer service team of Zinio as soon as I emailed them. They even caught up with me to check if everything was ok. I highly recommend this magazine-based platform to anyone who is looking for a site that offers a wide range of magazines and professional customer service.
September 4, 2024
Unprompted review
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Very helpful
Very helpful support team that responds quickly to questions and issues with their product.
August 29, 2024
Unprompted review
Reply from Zinio
Hi Jonathan Litzner, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1431969. Thanks for your review and have a great day!
Service request was met with positive…
Service request was met with positive response and feedback, the issue was resolved without problems, I recommend the provider!
August 15, 2024
Unprompted review
Reply from Zinio
Thank you for your review Adam Czarniecki. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Love Zinio for so many years
Love Zinio for so many years. So many magazines and a quick effizient support
August 3, 2024
Unprompted review
Reply from Zinio
Thank you for your review Sidney Parker. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Trash
Trash. Never received my magazine and when I submitted request for refund to their customer service never heard back.
August 1, 2024
Unprompted review
Reply from Zinio
Thank you for your review, Gene Patent. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com.
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