I have used Zinio for many years now and love getting my magazines through this venue. In addition, if you ever encounter a problem, their support team is positive, fast, and so helpful.
Company replied
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See what reviewers are saying
Support for Windows tablet devices has been terrible since the Windows 8 app was withdrawn. Using the 'article' mode touch scrolling often skips to previous/next article making long articles extrem... See more
Company replied
Zinio is always responsive when contacted for help. That's pretty unusual these days.
Company replied
Had two accounts with two different emails which was causing problems viewing my magazines. They quickly combined the two accounts and everything is working perfectly now. Quick efficient response to... See more
Company replied
Company details
Information provided by various external sources
Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.
Contact info
United States
- support@zinio.com
- www.zinio.com
4.3
Excellent
421 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They really try to solve any issue with…
They really try to solve any issue with dedication and success
August 8, 2023
Unprompted review
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Vendor did not clarify that product was available only on Zinio.
Purchased a digitized item from its author/publisher. Instructions were to download it from Zinio. It appeared on Zinio, but when I clicked on "download" nothing ever arrived. I went to try again, but then the "download" option had disappeared. After a lot of trouble I discovered that the item was only available to me through the proprietary app, Zinio. The vendor promised a "download" but did not specify that it was only viewable on Zinio. Three stars because Zinio is an app for magazine subscriptions and such, not downloading single standalone texts. Vendor never should have used Zinio.
June 30, 2023
Unprompted review
Reply from Zinio
Thank you for your review, In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com.
This site is so easy to use for Magazine Subscriptions
This site is so easy to use for Magazine Subscriptions. But even more important, their follow up is excellent. They follow up with emails to make sure your issue was resolved, and are quite speedy in their replies.
I have been most impressed.
June 8, 2023
Unprompted review
Reply from Zinio
Thank you for your review Rednugjoan. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Cannot download my latest PleinAir Magazine issue
My digital subscription to PleinAir Magazine is not working. I have also reached out to Streamline Publishing regarding this matter.
June 1, 2023
Unprompted review
Reply from Zinio
Thank you for your review. We are very sorry to hear about your experience. In order to help you resolve the issue you had on the website and while your purchase, please contact us providing detailed information support@zinio.com.
Great customer service
May 30, 2023
Unprompted review
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Zinio is an excellent resource for…
Zinio is an excellent resource for online magazines. Utilizing their resources eliminates the need for printed edition.
May 20, 2023
Unprompted review
Reply from Zinio
Hi Greg SHELL, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com Thanks for your review and have a great day!
Fast and helpful response
My magazine disappeared and I can’t recover my purchase. I received a very fast fix from the team.
May 9, 2023
Unprompted review
Reply from Zinio
Thank you for your review Yann Poco. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Expert customer service and they…
Expert customer service and they answered my questions precisely! Thanks!
May 3, 2023
Unprompted review
Reply from Zinio
Thank you for your review Randy Herman. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Reply from Zinio
Thank you for your review Precious K Phiri. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
I received a quick response
April 7, 2023
Unprompted review
Reply from Zinio
Thank you for your review Jackie. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
You have most of the magazines I…
You have most of the magazines I subscribe to. There seem to be a lot. It would be good if I could print out an article from one of my magazines so I can use it in my shop. Trying to print an article doesn't work at all.
April 30, 2023
Unprompted review
Reply from Zinio
Hi Marno, many thanks for your kind review! All our teams are committed to provide a fully multiplatform service to let all our readers read comfortably on any device or computer, and reading comments like yours is truly incredibly rewarding. Thanks so much! Should you have any other feedback, needed help with any of your subscriptions or even if you were looking for the best offers, please don't hesitate to contact our team via live chat or email at support@zinio.com. We will be happy to help!
Support team is great!
Support team communicated very well and had the answer to my question. Thank you.
To Trust pilot: My name isn't Greg!
April 12, 2023
Unprompted review
Reply from Zinio
Thank you for your review Greg. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Reply from Zinio
Thank you for your review Greg. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
rapid response
April 16, 2023
Unprompted review
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Thank you all!
March 28, 2023
Unprompted review
subs transfer assistance
A magazine I subscribed to had been discontinued with 3 issues still remaining. The help desk very quickly resolved the issue and gave me a voucher to use for another magazine I was interested in. I could find no fault with their handling of the query at all.
March 24, 2023
Unprompted review
Reply from Zinio
Thank you for your review Graeme. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
good technical support and a lot of…
good technical support and a lot of magazines
March 25, 2023
Unprompted review
Reply from Zinio
Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1288828.
All the problems hve been solved
All the problems hve been solved. Great service. Manny thanks.
March 23, 2023
Unprompted review
Reply from Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
They were really helpful
They were really helpful, quick and efficient results.
March 21, 2023
Unprompted review
Reply from Zinio
Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1287907.
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