I am not happy about the price I'm paying vs the service I'm receiving. My nightly price has not decreased, but room service has. Why am I paying the same pre covid cost, but I my room serviced lik... See more
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Hammock beats office chair...every time. Trade fluorescent lights for real sunshine at one of our 155 resorts worldwide. Guest assistance: @HiltonHelp
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Tysons, United States
- www3.hilton.com
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Recently stayed at the Glasgow Hilton
Recently stayed at the Glasgow Hilton, Had the most amazing experience staff were so helpful and respectful. Food was amazing and we were offered an upgrade to a lovely king executive suite over looking our favourite part of the city. Leisure facilities were also amazing. Already cant wait to return!
I stayed at the Hampton by Hilton…
I stayed at the Hampton by Hilton hotel, Oxford. They advertised free car parking for residents. I signed in my car registration details on arrival.
When I left, I was sent a parking bill for £100.00 by the car park company and when I queried this with the hotel they were totally disinterested and told me to contact the company direct,
I believe the hotel was in COLLUSION with the car park and have found a way to dupe the unsuspecting motorist out of a £100.00 charge.
BEWARE PEOPLE. This is the next best thing fraud, with the hotel being a party to it.
I WILL NEVER STAY AT THIS HOTEL OR ANY HILTON, AGAIN.
Wonderful hotels
Staff have been wonderful at the hotels in Gateshead, Edinburgh and York. Will be staying in the Piccadilly Manchester hotel the end of this week and one in Glasgow next month.
Rooms are always spotless and staff are always willing to help with any queries.
Breakfasts are delicious and lots of different options for this.
Will continue staying here.
Excellent service
Excellent service, friendly staff, GREAT breakfasts, comfortable beds, great bathrooms, superb room service...no matter what time :)))))....what more can I say :))))
Would recommend it to all business travelers!!!
Oh yes, and conveniently located and great parking offerings, that I cannot forget!
Very friendly & attentive staff at the…
Very friendly & attentive staff at the Hilton in Watford, made our stay thoroughly enjoyable. Just a 10 minute drive away to Warner Bros Studio Tour. When checking in, not only did we get complimentary drinks while we waited for our room but after mentioning that we were going to the studios, unbeknown to us he arranged some free Harry Potter merchandise for our girls too. A lovely gesture & surprise.
Amazing
Incredible experience here, the staff were to a great degree lovely, accommodating and gracious. The room was flawless, truly clean lodging and the house keepers went well beyond to make our room look shining with little included touches. The pool zone was fabulous, with a swim up pool and a lot of space to unwind. The nourishment was amazing as well, the gourmet specialist's were close by to make essentially anything you needed. Would remain here again whenever
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