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Rated 1 out of 5 stars

Horrible company that literally mocked an autistic customer (I have the emails to prove it!!) No wonder they ended up shutting down with an awful attitude like that..

Rated 5 out of 5 stars

We saw the pop up shop in Newport when visiting IOW over Christmas. We loved their idea of repurposing salvaged bouncy castles and inflatables. When home we found the company online and ordered a back... See more

Company replied

Rated 5 out of 5 stars

I have been following Wyatt & Jack for a while and love their ethos of re-purposing old bouncy castles, paddling pools and other inflatables into beautiful bags. I finally bought a paddling pool beach... See more

Company replied

Rated 5 out of 5 stars

I saw this marvellous idea and immediately ordered a tote bag & matching "purse" bag of the rainbow design. Being made to order meant it took a little longer so arrived too late for my daughter-in-law... See more

Company replied

Company details

  1. Bags and Luggage Store

Written by the company

Wyatt & Jack are a sustainable brand, making bags from recycled beach deckchair canvas, up cycled bouncy castles and broken inflatables Home of Wyatt and Jack's Inflatable Amnesty®


Contact info

3.9

Great

TrustScore 4 out of 5

626 reviews

5-star
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Rated 5 out of 5 stars

Repaired bad returned to me as good as new

My beloved Wyatt & Jack bag needed repairing. It came back from ‘bag surgery’ as good as new. The customer service before I sent the bag back was amazing abs communication from W&J while my bad was being fixed was second to none.

May 25, 2021
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Reply from wyattandjack

Your bag loved it's little holiday with us Melanie but couldn't wait to return to you .
Your comments are very much appreciated .
Donna
Customer Services

Rated 5 out of 5 stars

great product

great product, lovely to have a piece of genuine art history!

May 25, 2021
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Reply from wyattandjack

Hi Kate, We are delighted you are pleased with your bag. Thank you for your kind comments.
Donna
Customer Services

Rated 5 out of 5 stars

Happiness

really happy with my bag and pencil case. Well made and love that I am giving things a second life. The pencil case is a really great size as well to fit everything in.

May 10, 2021
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Reply from wyattandjack

Hi Angie,
We all need a good sized pencil case , We are delighted that you are happy with your bag too.
Donna
Customer Services

Rated 5 out of 5 stars

Love Wyatt and Jack

Love Wyatt and Jack. First time actually purchasing something - very easy. The best bit was the extra customer service - we currently live in the USA and I was buying a gift for my niece's birthday and really just happy that we could ship something within the UK. They spotted that I'd written a happy birthday message to be included and gift wrapped it. Lovely!

May 6, 2021
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Reply from wyattandjack

Hi Sue,
If we know it's a special occasion .We love to gift wrap our bags.
Hope she loved her wonderful kind gift from you whilst you are overseas ?
Donna
Customer Services

Rated 5 out of 5 stars

I adore wyatt and jack

I adore wyatt and jack, i own quite a big collection of there products now , wash bags, nags, string bags, cushions ... i need to own EVERYTHING...

May 6, 2021
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Reply from wyattandjack

Hi Anna, We adore having you as a customer too, Keep an eye on the website lots of new ideas in the pipeline
Donna
Customer Services

Rated 5 out of 5 stars

Really pleased

Really pleased with the speed my bag arrived and the quality of fabrication. Thanks W&J!

May 2, 2021
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Reply from wyattandjack

we are delighted you are pleased with your bag and our service Bee
Donna
Customer Services

Rated 5 out of 5 stars

I absolutely love wyatt & jack

I absolutely love wyatt & jack! I have several items and as a mum and a swim teacher I teach as many people as possible about where my amazing bags are from!

Keep up the good work!

April 24, 2021
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Reply from wyattandjack

Thanks Mrs Doel, What a fabulous use for them. Just perfect as a swimming bag !
Donna
Customer Services

Rated 5 out of 5 stars

I love my new bag so much

I love my new bag so much! Perfect size, high quality and will last such a long time. Also amazed that old bouncy castles could be repurpased like this!

April 24, 2021
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Reply from wyattandjack

Hi Ellis. Delighted to hear that you are so happy with your bag. It is a true delight to see a bouncy castle transformed into so many beautiful, fun and funky creations
Donna
Customer Services

Rated 5 out of 5 stars

Love your ethos as well as your…

Love your ethos as well as your products. Very happy with the 3 bags I have ordered and will order another as soon as they decide which one they want.

April 9, 2021
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Reply from wyattandjack

Thanks Hazel, loving your comments and keep an eye on our website , exciting new creations hatching !!

Rated 5 out of 5 stars

Practical, pretty and well-made

Wyatt and Jack make lovely products really well. We've had a washbag of theirs for a few years and it's standing the test of time. I love the storage bag I bought recently: it was great being able to choose the colours. Now I have a nice, practical thing for slinging grubby children's clothes into above the washing machine, and I didn't have to bring a new piece of plastic into the world to do it.

Payment was easy and it was sent quickly and packaged well.

April 9, 2021
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Reply from wyattandjack

Lovely comments - thank you
Donna
Customer Services / Inflatable Amnesty Coordinator

Rated 5 out of 5 stars

Great unique little bag

Great unique little bag, quick delivery. Very happy :)

April 8, 2021
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Reply from wyattandjack

Thank you for your kind comments and delighted you are happy with your bag .
Donna
Customer Services/ Inflatable Amnesty Coordinator

Rated 5 out of 5 stars

We've bought twice, we'll buy again!

Second bag we've bought from here, they are sturdy, helpfully water resistant, great designs and most importantly good for the environment. We've also submitted pools to them and one of the bags was custom, we love it so much!

April 5, 2021
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Reply from wyattandjack

Thank you so much for your lovely comments , it is greatly appreciated, as so much care and attention is put into every bag made . We love the custom requests too.
Donna
Customer Services/Inflatable Amnesty Coordinator

Rated 5 out of 5 stars

Excellent

Great products, great service, and a brilliant idea for a business.

April 4, 2021
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Reply from wyattandjack

Thank you for taking the time to comment , we are very proud of all that we do .
Donna
Customer Services/Inflatable Amnesty Coordinator

Rated 5 out of 5 stars

Make great gifts!

Bought for a gift as such a lovely idea. Great quality! I plan on buying myself something

April 3, 2021
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Reply from wyattandjack

Thanks Rachel, Our creations do make fabulous gifts and it's so lovely to hear you are going to treat yourself ,
Donna
Customer Services

Rated 5 out of 5 stars

Love my keyring

Love my keyring. Love Wyatt and Jack. Fast delivery. Keep at it such a brilliant idea and business ❤

April 3, 2021
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Reply from wyattandjack

Lovely comments , Much appreciated
Donna
Customer Services/Inflatable Amnesty Coordinator

Rated 4 out of 5 stars

I love what you do and bought two bags

I love what you do and bought two bags. The tote bag is perfect, but the lining on the large pouch does not fit. I understand the material is difficult to sew, so maybe I'm being a bit fussy. I'm giving the bags to my daughters instead of Easter eggs.

April 3, 2021
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Reply from wyattandjack

Hi Ms Green!
thanks for taking the time to write a review!
If you send an email to hello@wyattandjack.com, we can fix the lining for you- not a problem! x

Rated 5 out of 5 stars

Excellent Ex-Inflatables

Great products as usual, love my Red Nose bag for Comic Relief, and appreciate your goals and ideals as a company. Arrived much quicker than I expected. Thanks!

April 3, 2021
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Reply from wyattandjack

Thank you for your kind comments .
Donna
Customer Services. Inflatable Amnesty Coordinator

Rated 5 out of 5 stars

Great product!

As usual, an excellent product! Just love everything Wyatt & Jack do. Will continue to purchase from them.

April 3, 2021
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Reply from wyattandjack

Super comments , thank you

Donna
Customer Services

Rated 5 out of 5 stars

I love this company!

I love this company! Not only are they reusing what would otherwise be waste into funky bags! They bags themselves are hardy, well made and all unique. Their customer service is awesome and they will also take it back at its end of life. Will 100% use again.

April 2, 2021
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Reply from wyattandjack

Thanks Vicki and we love to make all of our customers happy

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