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X²O Badkamers Reviews 

13,653
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Diego was a great advisor. He was very patient and proactive. He generated two different layouts for our bathroom and gave us two separate quotes. He also gave us very useful tips that were particular... See more

Rated 5 out of 5 stars

Omg the best attention I’ve gotten in NL, about ANYTHING. I was in the Bijlmer Arena store, the seller knew so much, gave advice, I would go back to this store anytime

Rated 5 out of 5 stars

My experience with X2O purchase at Villa Arena was amazing. From the moment I met the sales person : Muriel, I knew, I was in a good hands and basically, because of her professional experience and gre... See more

Company replied

Rated 5 out of 5 stars

We have been to multiple showrooms but in none of them we have felt so welcome as in this one. Starting from the very well organized space that was easy to walk around and find things, to the selec... See more

Company details

  1. Bathroom Supply Store

Waarom X²O Badkamers?

Written by the company

Dubbel zo blij met korting op jouw badkamer
Van een badkamer van X²O word je pas écht dubbel zo blij, want dankzij onze aanpak – zonder tussenpartijen en dankzij efficiënte processen – kunnen we je het hele jaar door héél voordelige prijzen bieden. In al onze showrooms én in onze webshop.
Dubbel zo blij met jouw keuze
In onze showrooms vind je zo’n 70 inspirerende voorbeeldbadkamers op realistische grootte. Bij ons geen gesjoemel, maar een vrijblijvende en transparante offerte én een laagste prijsgarantie zodat je nooit te veel betaalt.
Dubbel zo blij met onze service
Daar bovenop ontvang je tot 10 jaar garantie. Wist je al dat wij 95% van ons assortiment uit voorraad kunnen leveren. Zo kun jij snel aan de slag met jouw project! Niet zoveel haast maar wel profiteren van de beste prijzen? Wij kunnen jouw bestelling tot wel 12 maanden gratis opslag. Dat geeft een goed en georganiseerd gevoel. Jij blij, wij blij.

Contact info

Dubbel zo blij mee

Eindeloze badkamer inspiratie bij jou in de buurt!


4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(13,653)

1,845 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service

November 29, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Beste Dorota,
We zijn blij met je mooie beoordeling, bedankt!

Het doet ons plezier te lezen dat je een aangename ervaring had in onze showroom en dat je de deskundige en behulpzame service van onze adviseurs zo op prijs stelt. Bedankt voor je vertrouwen in X²O Badkamers!

We staan volgende keer graag weer voor je klaar.

Met vriendelijke groeten,

Het X²O team

Rated 5 out of 5 stars

Very good experience!

November 29, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear Customer,
Thank you for sharing your review with us.

We are thrilled to know we got it just right!

We're happy that you're satisfied and are looking forward to your next visit.
Kind regards,

Het X²O team

Rated 5 out of 5 stars

Efficient shopping with Max

Max helped us at the shop in Zaandam today. It was very efficient, he knew exactly what we wanted/needed and could advise on the spot. He also put the offer together very fast. The shop is quite big, so it was easy to see the examples of almost everything. The pricing is better than in the other stores and the brand selection is very good.

November 27, 2022
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Reply from X²O Badkamers

Hi Anna,
We are grateful that you took the time out to leave us a review.

It's great to know you felt we delivered the best possible service, this is a real boost for our team.

We hope you'll come and see us again soon.
Best wishes,

Het X²O team

Rated 5 out of 5 stars

Excellent support for an online order

There was a problem on the site when I ordered, but I received excellent support from their team to help me place an important order. I really appreciated the interaction and guidance. Would really feel comfortable buying more through X20

November 25, 2022
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Reply from X²O Badkamers

Hi Emile,
Thank you for your positive feedback.

While we're sorry for the initial issue, we are glad to know that our quality products got your thumbs up and that you were very happy with the service provided.

We hope that you return in the future.
All the best,

Het X²O team

Rated 5 out of 5 stars

Really nice store!

Really nice store, quality products.
The specialists are providing very valuable advices (Jan-Pieter)

November 15, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Hi Marina,
We apprecaite that you took the time out to leave us your feedback.

We appreciate knowing you are very satisfied with your purchase and that our team helped you out when needed.

We can't wait to see you again.
Best wishes,

Het X²O team

Rated 5 out of 5 stars

Fantastic help

Fantastic help, given by a sales man who really understood the products. No question was left unanswered.
Many thanks for your help.

October 24, 2022
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Reply from X²O Badkamers

Dear Sarah,
We are grateful that you took the time out to leave us this great review.

We are happy to know we delivered on your expectations.

We hope you'll drop by again soon.
Best wishes,

Het X²O team

Rated 5 out of 5 stars

Top service!

October 14, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear Sjoukje,
We are grateful that you took the time out to leave us this great review.

We are happy to know we delivered on your expectations.

We hope you'll come and see us again soon.
Best wishes,

Het X²O team

Rated 5 out of 5 stars
X²O Badkamers logo

Reply from X²O Badkamers

Hi there,
Thank you for sharing your positive feedback with us.

We are happy to know we delivered on your expectations.

We look forward to welcoming you back in the future.
Kind regards,

Het X²O team

Rated 5 out of 5 stars

Great service

Great service, 8 years warranty. Good quality

October 7, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Hi there,
Thank you for sharing your positive feedback with us.

We appreciate knowing you are very satisfied with your purchase and that our team helped you out when needed.

We look forward to welcoming you back in the future :)
Kind regards,

Het X²O team

Rated 5 out of 5 stars

Super service

September 29, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Beste klant,
Bedankt voor je mooie review.

We zijn er blij mee dat je onze service op prijs stelt.

Graag tot een volgende keer!
Met vriendelijke groeten,

Het X²O team

Rated 5 out of 5 stars

merci véronique

September 29, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Bonjour Sarah,
Merci pour votre retour d'expérience agréable.

Votre satisfaction est notre motivation première. Nous avons donc plaisir à lire votre témoignage.

Nous vous disons à bientôt !

Het X²O team

Rated 5 out of 5 stars

Dennis has been super super helpful and…

Dennis has been super super helpful and really kind to give us all explanation we needed!

September 25, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Hi there,
Thank you for sharing your positive feedback with us.

It is a pleasure to know you felt we delivered the best possible service and is a great encouragement for our team to continue with their efforts.

We hope you will come back and see us again soon!
All the best,

Het X²O team

Rated 5 out of 5 stars

super service

September 20, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dag klant,
Bedankt voor je mooie feedback.

We zijn er blij mee dat je onze service op prijs stelt.

Groetjes,

Het X²O team

Rated 5 out of 5 stars
X²O Badkamers logo

Reply from X²O Badkamers

Beste klant,
Wat een mooie feedback! Bedankt hiervoor.

Onze adviseurs zijn er om je deskundig te helpen en met je mee te denken. We zijn dan ook blij dat dit bij jou het geval was. Wij gaan er alles aan doen om de ervaring af te sluiten met een perfecte levering.

Graag tot een volgende keer!
Met vriendelijke groeten,

Het X²O team

Rated 4 out of 5 stars

Very good but pathetic delivery service

Hi , X20 side they are great in assisting and helping us with order , appointment for delivery but we had a very pathetic experience with the delivery company.

We ordered a bath tub, two people came to deliver it of which a small boy and an elder one. Elder one did not come out of vehicle and I offered help to the small boy to get the accessories and bath tub down from vehicle infront of my home.

I asked the boy as I helped him to just put it inside my home at entrance and we were almost done finishing the job and by the time the elder delivery boy who is not at all doing his job today and just saying rules that we were not insured to put in house although the younger one was already sort of doing it.

I told my wife is pregnant and we already had did teh job almost and his replies were not so friendly and asks us to take someone help and not of that boy.
It was rude of him that I offered them help and in return he was very rude of not even helping to move the bath tub for just a 1 meter more distance and does not even make other to do it.

September 7, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Hi Jeevan,
Thank you for your positive feedback.

We are really sorry to hear that we did not meet your expectations on this occasion, we will certainly be sure to review your concerns with our delivery team for future improvements.

We hope to hear from you soon.
Kind regards,

Het X²O team

Rated 5 out of 5 stars

Top service!

September 4, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear Andrea,
We are grateful that you took the time out to leave us this great review.

We are happy to know we delivered on your expectations.

We hope you'll come and see us again soon :)
Best wishes,

Het X²O team

Rated 5 out of 5 stars

Micheal at Zaandam store is beyond…

Micheal at Zaandam store is beyond helpful. He helped me with choices and quick delivery. Great store, great people.

August 22, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Hi Ugur,
Thanks for sharing your feedback with us.

We are happy to know your order arrived promptly and that the service delivered met your expectations.

We look forward to your next visit.
All the best,

Het X²O team

Rated 5 out of 5 stars

Goede service

Garantie is top

August 14, 2022
X²O Badkamers logo

Reply from X²O Badkamers

Beste Joop,
Bedankt voor je feedback en voor de mooie score.

We zijn er blij mee dat je onze service op prijs stelt.

Groetjes,

Het X²O team

Rated 5 out of 5 stars
X²O Badkamers logo

Reply from X²O Badkamers

Hi there,
Thank you for sharing your positive feedback with us.

We are very pleased to have met all your expectations of high-quality service.

We hope you will come back and see us again soon.
All the best,

Het X²O team

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