I ordered over 4 weeks ago hoping to receive the order for a race. Bearing in mind i messaged before the order to see how long it would take for delivery which i got told was 7 days. Still heard nothi... See more
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See what reviewers are saying
Whilst the jerseys i order took a while to arrive (getting the fit right) I can whole heartedly say it was worth the wait, Laura was more than happy to keep me updated and Ian was fantastic dra... See more
Good looking jacket, accurately sized. Sensibly priced, delivered quickly & nicely packaged. Only negative was the really poorly stitched/fitted lining. One pocket developed a hole on the second weari... See more
Really happy with the Royal Blue Race kit I ordered really tough stuff, quality material Crashed a few times no holes or rips, also Ordered The Blue Softshell Jacket which has been brilliant on the... See more
Company details
- Adventure Sports
- Activewear Store
- Outerwear Store
- Sportwear Manufacturer
- Streetwear Store
- T-Shirt Company
Written by the company
MTB Apparel
Contact info
Suite 1 & 2 Bridge House, BL1 4NH, Bolton, United Kingdom
- info@x5cape.com
- x5cape.com
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No problems with order
Great company and products
There really is nothing bad to say. The pridycts are top quality and were sent very quickly. Really well packaged to avoid anything happening to them in transit. Customer service is 10 out of 10.
Well done escape
Me and my son love this website will definitely be buying more merchandise
Brilliant was notified of all delivery…
Brilliant was notified of all delivery from sending and when it would arrive. Very good quality..... Good company
Excellent crew
Great quick service
Great quick service! Good quality apparel. Just wish I'd have checked my order before I checked out. Not gonna fit in a small Jersey 🤣
Excellent service and great product
Excellent service and great product. Would highly recommend.
Really good quality clothing perfect…
Really good quality clothing perfect for mountain biking. Love X5cape stuff, I’m ordering the over head jacket next.
Fantastic set of stickers pack did say…
Fantastic set of stickers pack did say 2 sheets but only got one but it doesn't matter its fine will definitely order in the future
Great independent brand
Recently received a sheet of stickers and they are amazing quality and perfect for my bike, I'm also going to be buying some clothing soon.
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