I phoned to enquire about a product. The friendly staff member was able to give me correct information immediately. I was reminded that I could shop on-line which I did and received the purchase via c... See more
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Review summary
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Reviews shaping this summary
Service from both Jhb and George outlets was great. Received my trisuit within two days, sent it back for a bigger size and received the replacement suit also within two days. I was also called by Adr... See more
Good day. I am not a big online buyer but this was essential. because my feet is very sensitive. The easy way to pay, the courier delivery was superfast unbelievable professional. Within 3 days,... See more
This is my favourite store by far especially when it comes to buying On Clouds! The staff are friendly, they allow you to try on multiple items until you are happy with what you want to purchase, if y... See more
Company details
Written by the company
Xciter Sports is a premium multi-sports store specializing in cycling, running and triathlon. Stockist of premium brands such as ON Running, Hoka, Brooks, 2XU Under Armour, Merida, Titan Racing and Squatwolf. We have a full-service professional bike workshop to cater for all types of bike service requirements.
Contact info
The Zone, Regent Place, Shop SH11, 2196, Johannesburg, South Africa
- 010 443 0812
- Info@xciter.co.za
- xciter.co.za
4.8
Excellent
197 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Quick and efficient service
Quick and efficient service. I did an online purchase through their web store. The delivery was speedy and packaged well. Xciter had the best price for the item I was searching for.
June 2, 2025
Fast delivery and great product!
June 2, 2025
Excellent customer service
Excellent customer service, always kept well informed of arrival date of products,
May 27, 2025
Quick service
May 25, 2025
Fast delivery and great service
May 22, 2025
Excellent service and I had my shoes…
Excellent service and I had my shoes within 24 hours of purchase.
May 18, 2025
Very quick turnaround for my order
Very quick turnaround for my order. Less then 48hrs and I live in the 'sticks'
Excellent service.
May 18, 2025
GREAT ONLINE STORE
It is a very clear and easy-to-use website with a fresh and uncluttered composition. That makes shopping online much easier and creates more confidence, primarily as I used the seller for the first time.
The process was seamless and professional from start to completion of delivery.
The product was available, which is a good start, as often goods are advertised, and then the item one needs in a specific size is not in stock. The order tracking was updated continually, and the product was delivered quickly by their courier company.
Well done to the Team at Xciter.co.za
May 10, 2025
Good and swift service.
May 2, 2025
Reply from Xciter Sports
Thank you so much for the positive feedback Sarfaraz! We greatly appreciate your support.
Reply from Xciter Sports
Hi Nicki, thanks so much for the positive feedback. We greatly appreciate your support.
Delivery time exceeded expectations
Exceeded my expectations in terms of delivery time, wow I am seriously impressed. Thank you for the professional service, it is appreciated 🙏
April 14, 2025
Reply from Xciter Sports
Thanks for the great review Juan! We truly value your feedback.
The service was amazing
The service was amazing. Communication was easy and prompt, and when I needed to swop my online purchase in the shop, the service was pleasant and friendly.
Will definitely recommend Martin and his team.
March 24, 2025
Reply from Xciter Sports
Thanks so much for the feedback Michele! We truly value your support.
Awesome service!!
Ordered a pair of Altra trail running shoes. The whole process was super efficient and fast…from payment all the way to receiving my packet, I kept being updated and notified every step of the way…my new shoes are as awesome as your service, thank you, I will definitely be back for more!!!
March 28, 2025
Reply from Xciter Sports
Thanks so much for the great review Hana! We truly value your feedback.
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