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Rated 5 out of 5 stars

We have just recently bought two TV's from XD Media, along with a DVD player and sound bar. Firstly, the pricing with them was the best that we could find anywhere. Secondly, the service we received... See more

Rated 5 out of 5 stars

Excellent buying experience with XDMedia ! Will buy again. Got the TV within a few days. Toni was so careful and professional that he added an extra layer of Styrofoam around the manufacturer`s box, f... See more

Rated 5 out of 5 stars

Great company to buy from. Got my new TV in 3 days, and they completely honored their price guarantee and gave a refund for the price difference when the TV went on sale 2 weeks later. Based on my exp... See more

Rated 5 out of 5 stars

By far the best price for the TV after doing much research. Ordering was extremely easy and contact with customer service to confirm ordering and shipping was a pleasure. They managed to r... See more

Company details

  1. Electrical Appliance Wholesaler
  2. Electronics Store

Written by the company

Lowest Prices Online, on a huge selection of TVs, tablets, blu-rays and more. Samsung QLED, LG OLED


Contact info

4.8

Excellent

TrustScore 5 out of 5

285 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good price. Awesome TV quality. Package was undamaged. Fast shipping with Purolator. The only issue was to have to go get the TV to Purolator warehouse.

January 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent business to deal with

Excellent business to deal with. Quick delivery. Unfortunately the product I purchased has some flaws, which is not XD Media's fault. It's a know warranty issue what I've learnt about subsequent to the purchase .

December 28, 2018
Unprompted review
Rated 4 out of 5 stars

Purchase of 82' Samsung TV and Soundbar

First time user of XD Media so I was a little skeptical/nervous about the legitimacy of them. In the end, I'm very pleased with the purchase and the service provided by XD Media - I had constant contact with Tony and he was quick to respond to my inquiries/concerns. I would have given 5 stars but my shipment took 3 weeks to arrive. I do live 20 mins outside of Calgary so there were issues with finding someone to make my delivery. I just would have liked to have known beforehand that this was going to be an issue. All in all, I would use them again and depending on the size of what I'm ordering have it delivered to my office in Calgary.

December 27, 2018
Unprompted review
Rated 4 out of 5 stars

Samsung nu8000 75inch

Received the product in good condition, took two weeks from ordering to getting my TV. Transaction was seamless and the price was the best

December 26, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent.

Excellent. Cheaper than Best Buy and amazon. Product as advertised. Prompt delivery.

December 18, 2018
Unprompted review
Rated 5 out of 5 stars

The TV arrived late and had a problem, but...

The TV arrived late, but that was the fault of the carrier, not XD. After setting it up, we found the set did not work. Again, not the fault of XD: XD even encased the factory-supplied packaging in styrofoam when they shipped. I emailed XD on a Saturday and received a quick reply: they would replace the unit, giving me a choice of times. A crew of two arrived at the earlier of the times offered and replaced the unit, removing the defective unit. It works well; best picture we have ever seen. We're very satisfied with XD's efforts.

December 18, 2018
Unprompted review

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