Ordered a replacement fuser, website says 5 in stock. Two days later receive a refund with no information why the order had been cancelled. Website still says 5 in stock. Really poor service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They had the exact part I needed again. Have ordered a few parts from them now - always genuine parts and shipped promptly. P.S. Be VERY careful buying parts from abroad - some of these companies look... See more
A replacement Transfer Unit for our Xerox Phaser 6180 MFP was dispatched very soon after I ordered it, as the previous one had stopped working. It arrived the next day by UPS. I now wish we had ordere... See more
Already did this but didn't comment- Chatline was very helpful and you even telephoned as I had left a phone number if I could order that way instead of online and hope I can in the future to save tim... See more
Company details
Information provided by various external sources
Worldwide Suppliers of All Xerox Machines, Parts and Consumables and with over 100,000 items in stock we can ship anywhere in the world.
Contact info
Unit 7, Sandon Lodge Farm, Woodhill Road, , CM2 7SG, Chelmsford, United Kingdom
- 01245478888
- sales@xerographic.co.uk
- xerographic.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Easy to re-order
This is a regular item purchased and it is so easy to re-order. Item arrived within 2 days of ordering.
SIMPLE AND EXCELLENT
Sold Phaser 8560 ink which was difficult to find elsewhere
Purchased solid inks for Xerox Phaser 8560 which had been difficult to find elsewhere. Easy to order and delivered within 5 working days despite bank holidays and Royal Mail strikes over Christmas/New Year. Price a bit high for a discontinued product, possibly because no longer available from Xerox.
Very helpful
If in Doubt,,,, Ask!
Used the ask a question on the site as I couldn't find the product I was looking for, the link was very useful.
Slight delay on the next day delivery, because Parcel Force couldn't gain access; item delivered the next day.
Although advertised there wasn’t any…
Although advertised there wasn’t any stock of the item I required
Xerox Printer Cartridge
Online order submitted and payment made- confirmation of order received followed by email advising when delivery would be made and product arrived on time- good service all round😊
Easy shopping and great price
Excellent Service
Could not find this part in the U.S. turned to Xerographic International and boy was I glad I did. Shipping was pretty fast, they kept me informed every step of the way. Highly recommend them.
Genuine UK spares company
They had the exact part I needed again. Have ordered a few parts from them now - always genuine parts and shipped promptly. P.S. Be VERY careful buying parts from abroad - some of these companies look legitimate with massive e-commerce websites of spare parts but are totally sham companies and you will never see the part you ordered or your hard earned cash ever again. Alex, Promotional Gods, Lancaster
Thanks for your help
Thanks for your help, got exactly what I wanted and the service was excellent.
Good prices to, Joe
Good service
Easy website to use
Very good service adn quick delivery
Already did this but didn't comment-…
Already did this but didn't comment- Chatline was very helpful and you even telephoned as I had left a phone number if I could order that way instead of online and hope I can in the future to save time. I like doing business with a company that is as like minded as we are which is why we are still here- a family owned business- after 38 years supplying consumables. xx
I kept getting nuisance emails asking…
I kept getting nuisance emails asking me to review a product I haven't used yet.
Super fast deliviery
I was real amazed about the super fast delivery.
The item i ordered came in 2 days from Xerographic UK to me in Austria.
The price was quiet ok, especially in spite of the taxes and the customs duty.
Besides, i could nowhere else in EU find a better Xerox-Parts dealer for the spare part i order at XI.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




