XEROGRAPHIC INTERNATIONAL Reviews 213

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Ordered a replacement fuser, website says 5 in stock. Two days later receive a refund with no information why the order had been cancelled. Website still says 5 in stock. Really poor service.

Rated 5 out of 5 stars

They had the exact part I needed again. Have ordered a few parts from them now - always genuine parts and shipped promptly. P.S. Be VERY careful buying parts from abroad - some of these companies look... See more

Rated 5 out of 5 stars

A replacement Transfer Unit for our Xerox Phaser 6180 MFP was dispatched very soon after I ordered it, as the previous one had stopped working. It arrived the next day by UPS. I now wish we had ordere... See more

Rated 5 out of 5 stars

Already did this but didn't comment- Chatline was very helpful and you even telephoned as I had left a phone number if I could order that way instead of online and hope I can in the future to save tim... See more

Company details

  1. Toner Cartridge Supplier

Information provided by various external sources

Worldwide Suppliers of All Xerox Machines, Parts and Consumables and with over 100,000 items in stock we can ship anywhere in the world.


Contact info

3.9

Great

TrustScore 4 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

If in Doubt,,,, Ask!

Used the ask a question on the site as I couldn't find the product I was looking for, the link was very useful.
Slight delay on the next day delivery, because Parcel Force couldn't gain access; item delivered the next day.

November 1, 2022
Rated 5 out of 5 stars

Xerox Printer Cartridge

Online order submitted and payment made- confirmation of order received followed by email advising when delivery would be made and product arrived on time- good service all round😊

October 3, 2022
Rated 5 out of 5 stars

Excellent Service

Could not find this part in the U.S. turned to Xerographic International and boy was I glad I did. Shipping was pretty fast, they kept me informed every step of the way. Highly recommend them.

June 13, 2022
Rated 5 out of 5 stars

Genuine UK spares company

They had the exact part I needed again. Have ordered a few parts from them now - always genuine parts and shipped promptly. P.S. Be VERY careful buying parts from abroad - some of these companies look legitimate with massive e-commerce websites of spare parts but are totally sham companies and you will never see the part you ordered or your hard earned cash ever again. Alex, Promotional Gods, Lancaster

May 20, 2022
Rated 5 out of 5 stars

Already did this but didn't comment-…

Already did this but didn't comment- Chatline was very helpful and you even telephoned as I had left a phone number if I could order that way instead of online and hope I can in the future to save time. I like doing business with a company that is as like minded as we are which is why we are still here- a family owned business- after 38 years supplying consumables. xx

March 23, 2022
Rated 5 out of 5 stars

Super fast deliviery

I was real amazed about the super fast delivery.
The item i ordered came in 2 days from Xerographic UK to me in Austria.
The price was quiet ok, especially in spite of the taxes and the customs duty.
Besides, i could nowhere else in EU find a better Xerox-Parts dealer for the spare part i order at XI.

March 5, 2022

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