I ordered a cute highland cow, it is lovely but came without a microwave pouch. I emailed customer service, who said they would send another one but I had to pay postage. They sent me a link, but that... See more
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Review summary
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Avoid like the plague! A pair of 4way stretch mens cargo trousers arrived and were disgusting, nothing like advert! Material was cheap shiny non stretch material that smelt highly of toxic chemicals!... See more
Company replied
On the whole I'm a little bit disappointed with the product as I thought the pads would be bigger and the foam doesn't last as well as I thought. They still do the job of cleaning my toilets, which... See more
My previous comments were intended for another company that I had dealt with at the same time. The only comment would be the length of time it takes to prepare and send items.
Company replied
2.7
Poor
155 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I have ordered a pair of pants not…
I have ordered a pair of pants not delivered all the tracking says it's on its way back to the sender, why won't you just deliver them to me . I would like a refund but I'm getting no reply !!! ? I have received an answer from xigoot an apology and refund promise, as soon as I receive my refund I will review my review.
November 27, 2025
Unprompted review
Reply from Xigoot
Dear customer, thank you for your feedback.
We understand your feelings. It's possible you didn't contact our store using the correct email address, causing a delay in resolving the issue. We assure you that we will prioritize resolving problems from the customer's perspective. Please send your details to our customer service email: service@xigoot.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Avoid like the plague
Avoid like the plague! A pair of 4way stretch mens cargo trousers arrived and were disgusting, nothing like advert! Material was cheap shiny non stretch material that smelt highly of toxic chemicals!!!! Size was nothing like advert either!!! Will end up in bin as not even good enough for a charity bag.
Do not order anything from this company!!! Have raised my review from 1* to 3* as they did give me a full refund. Item was still nothing like advertisement.
November 29, 2025
Unprompted review
Reply from Xigoot
Dear customer, thank you for taking the time to raise your concern.
We are deeply sorry to learn that your recent shopping experience was unsatisfactory and sincerely apologize. We take your dissatisfaction seriously and are committed to resolving the issue. For a faster response, please contact customer service at service@xigoot.com. Our dedicated customer service team will provide detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to your feedback.
Easy to order and regular up…
Easy to order and regular up dates...part Christmas present for my granddaughter,she loves all crafts and I know she's going to love these.
October 16, 2025
Unprompted review
All good
Bit slow shipping but to be expected. I can’t compare it to the other track but it seems ok for my 2yo who might play with it once or one hundred times so it wasn’t worth paying the price of the other one for me! Happy!
November 17, 2025
Unprompted review
I ordered a pair of their trousers and…
I ordered a pair of their trousers and when i checked the purchase it wasn’t even any card details of any credit or debit card within our house???
November 9, 2025
Unprompted review
Reply from Xigoot
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@xigoot.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
No customer service
No customer service
Asked many times how return goods
No answer
November 10, 2025
Unprompted review
Reply from Xigoot
Dear customer, thank you for your feedback.
We understand your feelings. It's possible you didn't contact our store using the correct email address, causing a delay in resolving the issue. We assure you that we will prioritize resolving problems from the customer's perspective. Please send your details to our customer service email: service@xigoot.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I ordered 2 pairs of the over 50's…
I ordered 2 pairs of the over 50's stretch bottoms and the ones I received are not the same advertised . Different bottoms /material.The material is thinner and no badge on leg.
October 29, 2025
Unprompted review
Reply from Xigoot
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@xigoot.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Very poor quality and very thin…
Very poor quality and very thin material, I took them to a charity shop
October 25, 2025
Unprompted review
Reply from Xigoot
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@xigoot.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Xigoot total waste of time
Brought a portable WiFi did not explain it need to top up a sim card so asked for refund as I was not satisfied with item but keeper giving me the runaround waste of time this company xigoot beware of purchasing anything from them
October 15, 2025
Unprompted review
Reply from Xigoot
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@xigoot.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Beware maybe a scam
Silly waiting for my mobile Internet hot spot load of unwanted emails !!! Finally received my package, Free WiFi not really needs a sim that costs £20 per month. Buyers beware you can get similar cheaper on Amazon, it is not what the ad says absolutely misleading.
October 27, 2025
Unprompted review
Reply from Xigoot
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@xigoot.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Cleans brilliantly
Fantastic product I would definitely recommend. I had a small mark on the toilet bowl that just would not shift no matter what I used. I tried this and it removed the mark first time with no real effort needed. I will be buying one each for my friends and family.
October 21, 2025
Unprompted review
Very good purchase
I was so happy with my purchase. It was everything it said they would be. Very good quality and perfect for what I needed
October 5, 2025
Unprompted review
Great shirt Off to Benidorm shortly…
Great shirt Off to Benidorm shortly Should go down well
October 21, 2025
Unprompted review
Unwanted constant e mails wish they…
Unwanted constant e mails wish they would leave me alone
September 18, 2025
Unprompted review
Reply from Xigoot
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. If you would like to cancel your subscription, please contact our customer service email at service@xigoot.com. Our dedicated customer service team will provide you with the cancellation steps within 24 hours. Please give us a chance to make amends. Thank you very much.
Awful company
I ordered 2 items separately. Only received 1 item. Getting nowhere with an update on second item. I would not order from Xigoot again. Be aware of their poor service.
21st October
I can update today and confirm my item arrived today. Tge tracking and communication really needs to be improved please.
Thank you
Linda
October 19, 2025
Unprompted review
Reply from Xigoot
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your concerns and resolve them as quickly as possible. If your item is missing, please contact our after-sales service team. We take responsibility for every product. Please send your details to our customer service email at service@xigoot.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
The ice maker is a nice size and is…
The ice maker is a nice size and is good for grandkids drinks, easy to crush too because of ice size.
September 18, 2025
Unprompted review
Decent item. As described.
After a bit of a long delay my item has now arrived. The item is good quality and worth the money spent.
October 8, 2025
Unprompted review
Reply from Xigoot
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@xigoot.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Restrains and enhances your hair
The two week delivery time passes easily due to constant updates. Great product that restrains but crucially enhances your hair. Wear one daily, three per order.
July 22, 2025
Unprompted review
Xigoot must be a scam site
Xigoot must be a scam site ! Ordered two items Monday no delivery date given . I have emailed three times with no reply from the site at all!
Don't buy anything from them, you will never get them.
October 17, 2025
Unprompted review
Reply from Xigoot
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at service@xigoot.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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