Xlence 

I’ve been using Xlence for the last year and a half now and never had an issue. Deposits usually go in within half an hour, and any withdrawls seem to be in my bank within 48 hours. I’ve had some good help and information from Michalis, and he is always on the other end of the line when I need assistance. I would recommend Xlence to anyone that wants to start trading.

Xlence has bee a great trading platform and is easy to use with awsome customer service.

I am very satisfied with the broker and especially with my account manager Michalis Christodoulou.
He resolves problems quickly and reliably, both with deposits and withdrawals. There is also a wide range of indicators available, which makes trading much easier.

Suggestion for improvement:
An integrated size calculator would be very helpful, so you can immediately see how much a Take Profit or Stop Loss is worth in money. At the moment, I always have to calculate this separately.

Michalis is a very kind and patient account manager. At other brokers, I often experienced constant phone calls – and I hate talking on the phone, especially because it’s hardly possible due to my dogs.
I understand that phone contact can feel more personal, but for me, it just doesn’t work.

That’s why I really appreciate that Michalis is not pushy. Every beginner trader has their own style and pace to understand the basics – and with him, you never feel pressured. When you have questions, he always tries to help quickly.

As a new trader it’s really hard to understand how the market works I just wait for signals from people but thanks to Michalis Christodoulou I have the knowledge to analyse the market by myself now not there yet but with is guidance I will be there hopefully

The worst broker company, stay away.They stole my money

Xlence is scam broker.
I make profit when I try to withdraw my internal transfer stuck I try to connect they even not reply me after a time they suspended my account saying that you using arbitrage even I don't know that is this I ask proof they also not show that this is scam broker don't work with this broker they are not paying withdraw

My mentor suggested it, pretty good overall, using mt5 and mt4 to try both out, support could be a bit faster

Xlence did not refund my money xlence broker scam

I recently decided to close my account with Xlence and I attempted to withdraw my funds. Unfortunately those funds slightly exceeded my original deposit and this caused a series of problems: a) the "withdraw" button on the webpage was disabled; b) attempts to seek support led to no less than 5 emails to different members of the so-called support team, none of whom seemed capable of understanding, let alone solving my problem. Luckily, I had spotted on Trustpilot the address consumerexperience. I duly sent an email to this address, once again explaining my predicament. At last, I was given a sensible explanation, instructions on how to withdraw my money and an apology for the frustration experienced up to that point. All seemed fine until I realised that my credit card had been replaced by my bank and now I needed to inform Xlence that they would need to take this into account. All the frustration of dealing with frontline support was repeated, their responses to my emails once again revealing their unwillingness or inability to deal with the situation. At one point their reply was so abrupt as to be quite offensive. But, once again, consumerexperience came to the rescue and I am glad to say that funds have now been successfully returned to my credit card account. Trading with Xlence, in my opinion, is perfectly fine. The performance of their execrable support team, on the other hand, is bound to put off any would-be investor. Thank goodness for consumerexperience which, curiously, is kept very secret by Xlence and only revealed, it would seem, to readers of Trustpilot.

I want to withdraw my money but there is no option to fill in your credit card number. So I contacted the support but they don't get it either.
I tried to withdraw the money a few times but it declined always.
Now I am waiting for an answer of the supportteam

Not even 1 star, the thieves accused me of illegal trading, which is a blatant lie and closed my account , took all my hardearned profits of 750 euro!!!
IF any illegal trade was done, I like to hear which one and when and why. If I broke any law I'm willing to lose that trade profit. But not so with Xlence, they just decided to take ALL my trades and grap ALL the money!!!
Taking them to court for sure don't ever begin any cooperation with these criminals, they'll rob you and leave you clueless as to what law you have broken.
Below a copy of their email, no details no clarification on which trade and what was done wrong at all. Just a whole lot of text not explaining anything to the client why and how, they have committed theft of funds and will be on legal notice soon by our lawyers.
If you read this as a client of Xlence, GET OUT ASAP.
I'm in contact with other victims as well who had similar experiences and were robbed of greater amounts. We're joining forces to bring this corruption to court and expose them.

AVOID THEM

Dear Client,
 
After conducting an investigation on the trading activity of your account, we have reached to the below conclusion:
 Your account was trading on price disparities with the purpose of benefiting from a possible pricing arbitrage to the Comp​any's detriment.
 
This comes as a violation of our Trading Terms and Conditions to which the Client has to comply with before opening an account with the Company.
 At this point we would like to draw your attention to Paragraph 7.22 and 32.4 of the Trading Terms and Conditions:
 7.22        Internet, connectivity delays, and price feed errors sometimes create a situation where there is price latency on the Electronic Systems such that there is a disparity between the Company quoted prices and current market prices for short periods. Client expressly acknowledges and agrees that it shall not execute Transactions with the Company that rely on price latency arbitrage opportunities either by using additional functionalities/plug-ins (i.e. Expert Adviser, etc.) or by any other means. If the Client acts in contravention of this clause the Company reserves the right to (i) make corrections or adjustments to the relevant Transaction execution prices to reflect what would have occurred had there been no price latency arbitrage; and/or (ii) cancel all the relevant Transactions; and/or (iii) terminate without notice the Client’s Account with the Company; and/or (iv) charge an administration fee equal to 10% of the deposited funds, with the maximum charge set at $200 or deposit currency equivalent.
  32.4        The Company may terminate this Agreement immediately without giving five (5) business days written notice, and the Company has the right to reverse and/or cancel all previous transactions on a Client’s account, in the following cases:
 (a)    The Client involves the Company directly or indirectly in any type of fraud, in which it places the interests of the Company and/or the Company’s clients at risk prior to terminating this Agreement.
 (b)   The Company have grounds to believe that the Client’s trading activity adversely affects in any manner the reliability and/or smooth operation and/or orderly functioning of the Trading Platform.
It can be clearly seen that from the sample trading activity in the table below, when comparing the price of the executed trades with the prevailing market price at that time, there is significant price deviation in your favor.

Having said the above, we will proceed with the below action:

-Reverse any profits generated as a result of the breach of our Trading Terms and Conditions coming from account.
 

They reduce trading conditions when you are profitable - such as increasing spread on instruments to make sure that they win and you lose.
Also the process for withdrawing is a disaster. It's been over a week now with chats almost daily to their support team who confirm the withdrawal is occurring yet they continually get 'internally denied' without ANY reason or communication. Even after requesting confirmation by email of the withdrawal that they say is happening they didn't follow through.

If you ever come across this company Xlence, RUN.
The company does not live up to its name. In any kind of way. Yes, when you want to deposit money, they are quick. Real quick.
BUT. The soon as you want to withdraw your deposit - after being maliciously suspended for things you don't even know what means (arbitrage, time difference in prices, tooling etc. etc.) some staff members in customer service write than you can - of course - take out your deposit (which is mine). Whereas other staff members write that I cannot take out the deposit due to suspension.
I am furious!.
One could have a silent wish that companies such as Xlence will be shut down in the near future.

Xlence, T4Trade, and Tradeco Limited are all the same scam and fraud operation. They keep rebranding, but they continue the exact same practices, wrongfully accusing traders of “arbitrage,” freezing accounts, refusing withdrawals, and giving players zero chance to defend themselves.

They claim they are regulated by the Seychelles Financial Services Authority (FSA) with licence number SD029 under the company Tradeco Limited, but this is misleading at best. Multiple regulators including the Financial Conduct Authority (FCA, UK), Autorité des Marchés Financiers (AMF, France), Comissão do Mercado de Valores Mobiliários (CMVM, Portugal), Comisión Nacional del Mercado de Valores (CNMV, Spain), and Financial Services and Markets Authority (FSMA, Belgium) have all publicly warned investors that this company is not regulated to operate in their territories. Documents, addresses, and even domains don’t match FSA records, suggesting possible identity misuse.

Claims of legitimate licensing don’t matter when you cannot withdraw your profits and the broker refuses to explain accusations. Arbitration claims are vague, evidence is never provided, and any guarantees are promptly erased — often tied to “price latency” excuses. Meanwhile, deposits are accepted instantly but withdrawals drag on indefinitely.

⚠️ Final warning: Xlence is Tradeco. Tradeco is T4Trade. They are the same entity behind multiple rebrands and the same scam complaints. Don’t trust them with your money — once you’re caught, you’re trapped.

Check T4Trade's Trustpilot you can see it's the same issue, it's all fake reviews for the good reviews!

Edit: Reply to Xlence: Look at your reviews, everyone has the same experience, when the trader is profitable, you close the account and accuse them of arbitrage so you don't have to pay them.

You don’t respond to emails, and your customer service is unprofessional and unhelpful, which reflects poorly on the company.

That’s the main reason this review is here on Trustpilot, because you are not willing to deal with or resolve issues. If matters were properly handled, explained, or resolved, there wouldn’t be any bad reviews.

Thank you for the reply no review even after an appeal, so my review will stay here as a warning to others, so they won’t have to experience the same thing and will think twice before using you as a broker.

As an amateur trader. The interface, team and services put together by Xlence have been amazing. The consistent catch-ups and mentoring of Michalis Christodoulou are not comparable.
To new traders like me, don’t be too fast, get to know what you want and engage with the team to on any form of guidance.

My name is Aleksandrs Rumjancev, and I am warning everyone: DO NOT trust Xlence (Tradeco Limited, Seychelles license SD029). This is not a broker — it’s a scam operation disguised as a trading platform.

I deposited 1,075.17 USD into my account (ID: 552703) — my hard-earned money. I did not make any profit. I didn’t even trade aggressively. In fact, I barely traded at all because the platform was unusable:

Extreme order execution delays,
Ridiculously wide spreads,
Constant technical issues that made fair trading impossible.
All I wanted was to withdraw my own deposit — nothing more. But instead of letting me do that, Xlence silently wiped my entire balance to zero and claimed I had violated their vague “price latency arbitrage” clause.

When I asked for proof — specific trades, timestamps, technical logs — they sent a generic, copy-pasted response saying the decision is “final” and “will not be reversed.” No evidence. No transparency. Just theft dressed up as “compliance.”

I have full screenshots from my client portal showing the unauthorized –1,075.17 USD “correction,” and I have their written confirmation that they refuse to return my money.

This is not a mistake. This is intentional fraud. They lure clients with promises of fast trading, then trap their funds and invent excuses to steal them. Their “regulation” by the Seychelles FSA is meaningless — it offers zero protection to real people like me.

Xlence doesn’t trade — it preys.
Xlence doesn’t serve clients — it steals from them.

I am now filing formal complaints with international regulators and will continue exposing this company everywhere I can. If you’ve been scammed by them too — speak up. Silence only helps the thieves.

— Aleksandrs Rumjancev

Not licensed in the uk - luckily I read reviews before depositing any money. Account sitting there a week and someone has changed my password already so be very careful with your capital!

I’m pretty satisfied with the conditions and also with their IB program. Withdrawals are not instant, but they come in a fair time, no extra hassle. No complaints so far, trading conditions are fine. Profit gets paid without delays, same with IB payouts — no problems at all. For traders who trade in plus, this broker will work.

I made a total profit of USD1k on my account on 18th Sep and I tried making a withdrawal.

On the following day, the system sent me an email, mentioned that I took advantage of price deviation, deduct all my profits, and suspended my account immediately.

Now the Brand Manager and the Senior Account Manager don't want to reply my whatsapp message after 3 days.

There is no response on my email as well.

Update 26th Sep 2025: Still no follow up actions from XLENCE.
So if I make a profit on your app, I'm cheating. And if I make a loss, you will take my loss immediately. Can you please explain the logic?