XLMOTO België Reviews 

2,508
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money, with many highlighting the good prices and high quality of the products. The delivery service is frequently mentioned as fast and efficient, with items arriving on time and well-packaged. Reviewers also appreciate the good service and communication, noting that everything went smoothly from ordering to delivery. However, some customers also noted issues with product sizing, finding certain items to be much smaller than expected, making them unusable. A few other people also felt that some products arrived with missing components or in damaged packaging, and in one instance, a delivery was made to the wrong address.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Customers consistently note positive experiences with product, often praising the good quality, fair prices,... See more

Price

Reviewers mention positive feedback about price, with many customers consistently praising the good prices... See more

Quality

Users describe positive interactions with quality, often highlighting good quality at an amazing price and... See more

Service

People report positive experiences with service, often highlighting its correctness, honesty, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An amazing experience, Not only is it good price for value. The aftersales and customer service is friendly and fast. Never had any problems buying or retourning any item from this site! Keep it up!... See more

Company replied

Rated 5 out of 5 stars

Excellent on time delivery (even during a strike period by the delivery company). Good, safe decent packaging. The product itself was most satisfactory. I actually ordered it for a friend and he was... See more

Rated 5 out of 5 stars

Delivered in just a couple of days, well packaged. Great all seasons quality jacket, especially for beginners. Shipped with all necessary safety equipment.

Company replied

Rated 5 out of 5 stars

Everything is always clear, quickly send and in good condition. Always good service…Good price/quality and they always give something extra. I had a clear visor mounted and a clear visor and pinlock w... See more

Company replied


Company details

  1. Motorcycle Shop
  2. Tire Shop

Written by the company

XLMOTO is een bedrijf dat ernaar streeft uitrusting en onderdelen te leveren voor de motorcross, enduro, motorfiets en pit bike. Wij streven ernaar om een heel nieuwe ervaring te bieden tijdens het winkelen, evenals een niet te evenaren assortiment tegen ongelooflijke prijzen.

XLMOTO

Written by the company

Is de waarde van uw bestelling boven de €150 dan staan wij voor de verzendkosten. Natuurlijk zijn alle bestellingen verzekerd en traceerbaar.
De producten moeten ongebruikt zijn, in de originele verpakking zitten en voorzien zijn van labels.
Gratis verzending
Is de waarde van uw bestelling boven de €150 dan staan wij voor de verzendkosten. Natuurlijk zijn alle bestellingen verzekerd en traceerbaar.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.6

All reviews

(2,508)

222 reviews in the last 12 months

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Rated 2 out of 5 stars

The goods

The goods – a helmet – arrived in a damaged box. I suspect that the discount on the item is directly related to this. Customer service responded that this would have no negative impact on the quality of the product. I strongly doubt that.

July 20, 2025
XLMOTO België logo

Reply from XLMOTO België

Good morning,

thank you for your review!

Because only the box was damaged and not the helmet, we assume that the helmet can still offer the same protection and quality as it should.

We also offered you a free return if you would not want to keep the helmet.

Best regards,

Rated 2 out of 5 stars

Retour

Keep people up to date about retouring.

June 19, 2025
XLMOTO België logo

Reply from XLMOTO België

Good afternoon,

thank you for your review!

We have received your return on 02/07 and it was processed for refund on 04/07 so that money should be in your bank account already. Normally you receive a confirmation email on the moment we have received your return in our warehouse. Please also check your SPAM. Thanks!

Best regards,

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