Good fit all round, waist size was accurate and the leg length was exactly right, long enough when riding so they’re not flapping around your ankles and when off the bike they’re not too long walking... See more
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XLMOTO is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.
Welcome to XLMOTO UK
Written by the company

- 60 DAYS RETURN POLICY
- You can make a return within 60 days of your purchase, as long as the item(s) are unused and still in original packaging.
- FREE POSTAGE ON ORDERS OVER £50*
- If you make an order for over £50, you'll be offered free postage and packaging! In addition; all of our parcels are both insured and trackable. *This does not include bulky products nor Express delivery.
Contact info
United Kingdom
- info@xlmoto.co.uk
- xlmoto.co.uk
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thank you very much
Ordered a backpack
Ordered a backpack, however some how someone didn’t transfer the delivery address correctly and the first I knew was a email saying it was being sent back. Tired to explain to Xlmoto and she just said it was too late! Ended up getting a refund and buying else where
Great value. Excellent service.
I placed my order with this company as they were selling a premium crash helmet at a lower price than every competitor. They informed me of the despatch and provided a tracking number. The comms from the tracking company was a little sketchy, but that's not a reflection on XLMOTO at all. I was given a time frame of a week for delivery, but was pleasantly surprised when it arrived a full 4 days ahead of schedule (bravo to the couriers). The price I paid included postage & taxes given that it was coming from Poland. This was still cheaper than every UK outlet selling the exact same helmet, and still cheaper than UK outlets with me purchasing a second item!
I now review XLMOTO website daily. I'll definately be buying from them again.
Poor communication and delays
Good quality of product and great price!
Invoice 72802934
The company has to improve its communication and response time.
I had received the products with one mismatched item, which took from mid March to mid June to be replaced.
After 3 months waiting, I finally I have the set of luggage to the bike. Because of the poor communication and delays, the set was not with me when I needed for my European trip.
The company seems honest and reliable, but the lack of a telephone number and email replies without appropriate attention to the questions and asks was indeed very frustrating.
Hopefully this review will help the company to improve their services.
Regards
KI
Avoid (caveman style) horrible refund process)
The order process takes ages
The refund process is even longer
25 days I’ve been waiting for a refund
There portal is a total joke and their customer service non existent and when you ask about there refund process they say it can take 30 days and give you nothing else. No reassurance or explain the process or anything.
I own a successful online business and our customers are refunded instantly! I don’t understand why you wait so long.
The returns go to your uk hub. They should be inspected there, and that’s when the refund should occur.
Tracking also ends at the point for the customer which is ludicrous.
Seriously old school and floored business model / practice
Order no 73397953
UK and no additional fees to pay
Had exactly what I wanted - no additional fees to pay in UK and delivery was scheduled and quick.
Great packaging also - items well protected.
Good clear communication
Really good clear communication when an item was delayed from supplier.
Great price and quality item.
Great
Ordering was easy, prices and quality are good. Info found on site is good as well. Delivery takes a while, but is worth the wait.
Perfect in every detail
Great jacket
Great jacket, great price, exchanged for bigger size no problem. Just waiting for refund.
Well made and shipped quickly.
The chairs are really well made and have a very easy way to fold up, it’s a very good design. The chairs arrived very quickly, given they are shipped into the UK and arrived ahead of schedule.
Fast delivery as usual product top class
Excellent price and speedy delivery
Excellent price and speedy delivery. Yup marks all round!
Great value, quick delivery.
Great value, quick delivery. Can't fault the service. Highly recommend XLMoto
great service and good choice well…
great service and good choice well priced would recommend
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