XLMOTO UK Reviews 

6,539
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 625 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very competitive prices and the impressive quality of the motorcycle gear and apparel available. People consistently note that orders arrive promptly, featuring excellent packaging and smooth communication throughout the entire online transaction. However, some customers also noted that delivery times occasionally took longer than anticipated or involved frustrating courier handling. A few reviewers also experienced difficulties with items arriving damaged, defective, or receiving incorrect products that required lengthy exchanges. Despite these occasional setbacks, most consumers remain highly satisfied with their overall purchases and future shopping plans.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made, comfortable, and... See more

Delivery service

Reviewers mention positive feedback about delivery_service, highlighting quick delivery times and helpful... See more

Price

Customers consistently note positive experiences with price, highlighting competitive costs and great deals... See more

Quality

Users describe positive interactions with quality, consistently highlighting the great materials and value... See more

Service

Customers had positive experiences with service, highlighting a smooth shopping process from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good fit all round, waist size was accurate and the leg length was exactly right, long enough when riding so they’re not flapping around your ankles and when off the bike they’re not too long walking... See more

Rated 5 out of 5 stars

Ordered two Airoh commander 2 helmets. Arrived really well packaged. Unfortunately after three uses both helmets slip forward. Out of time for return. Unsure if smaller padding will help. Bit of wind... See more

Rated 5 out of 5 stars

XL MOTO fantastic company to deal with very competative prices and quality motorcycle gear and equipment. Bought two helmets now one for me and one for my wife we are both delighted with our purcha... See more

Rated 5 out of 5 stars

Easy to use website, great offers and bundle deals. I bought a leather bike jacket, jeans and gloves (all fully armoured) for under £100!! The items were nice quality too considering the price. Did... See more


Company details

  1. Motorcycle Shop
  2. Tire Shop

Written by the company

XLMOTO is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.

Welcome to XLMOTO UK

Written by the company

60 DAYS RETURN POLICY
You can make a return within 60 days of your purchase, as long as the item(s) are unused and still in original packaging.
FREE POSTAGE ON ORDERS OVER £50*
If you make an order for over £50, you'll be offered free postage and packaging! In addition; all of our parcels are both insured and trackable. *This does not include bulky products nor Express delivery.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,539)

606 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Delivery

It was difficult to set the delivery address, asked for a Dorset delivery but it came to Plymouth. emailed and was assured the address had been changed with the courier, but it still delivered to Plymouth so we had to pay additional postage to get it delivered to Dorset. Extra expense not appreciated.

May 26, 2026
Rated 5 out of 5 stars

It was my first order via this site

It was my first order via this site. I thought it is scam. But I received everything and there wasn't any problem related to tax, custom. As they say on their website everything included. I definitely recommend them.

December 11, 2025
Rated 5 out of 5 stars

Ordered two Airoh commander 2 helmets

Ordered two Airoh commander 2 helmets. Arrived really well packaged. Unfortunately after three uses both helmets slip forward. Out of time for return. Unsure if smaller padding will help. Bit of wind noise but not too much of an issue if wearing earplugs 🤗

March 22, 2026
Rated 3 out of 5 stars

Good price, but item was damaged.

Good price for an LS2 helmet.
However it took longer to come than I anticipated and when it did arrive, there were several scratches on the brand new visor. Very disappointing as it still wasn't a cheap purchase. I won't be using XL Moto again..!

May 24, 2026
Rated 2 out of 5 stars

The wrong item was sent

The wrong item was sent, although the description was of the correct item. I wanted a replacement but was credited the purchase amount minus a return fee. Communication is only online, it would be so much easier to speak to someone to fully explain the issue and resolve it. So it cost me £5 and my time to not get anything

May 24, 2026
Rated 5 out of 5 stars

Great experience with XLMOTO

Great experience with XLMOTO. I ordered a jacket, it took a couple of weeks to arrive but I expected that, and it was slightly too big. I arranged a return which was very simple and I got a timely refund. About to order the jacket in a smaller size.

June 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look