XLMOTO Česká republika Reviews 

1,101
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast delivery and efficient shipping processes, often highlighting quick dispatch and arrival. Many people highlight the excellent product quality and the wide variety of items available, noting that goods are often as described. Reviewers frequently mention the unbeatable and fair pricing, often finding better deals compared to local sellers. However, some people mentioned experiencing occasional issues with their orders, such as receiving incorrect items or damaged packages. These concerns were generally resolved professionally and quickly, with replacements or refunds provided by the company.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast delivery times and... See more

Product

Reviewers mention positive feedback about product, highlighting the great selection, wide choice, and good... See more

Price

Reviewers highlight positive aspects of price, consistently praising the excellent and unbeatable pricing,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the good quality of... See more

Order

Users describe ambiguous interactions with order experiences, with many reporting quick completion and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first order from XLMoto.cz, everything was super smooth. Package was sent next day after the order via DPD, shipping to Czech republic took 5 days. Goods were properly packed, with no damage, ev... See more

Company replied

Rated 5 out of 5 stars

Great shop, unbeatable prices, frequent deals, and the option to return goods or exchange them for a different size within sixty days if something doesn’t fit. Delivery was fast, and both shipment tr... See more

Company replied

Rated 5 out of 5 stars

I shop here regurarly and á´ways recieves fast, reliably for a great price. Once i recieved wrong size and got it replaced within a week. 100% recomended

Company replied

Rated 5 out of 5 stars

ordered multiple times, always action prices, very good products, happy. Even when having issues with order, all resolved very profesionally and fast. 100% can recommend.

Company replied


Company details

  1. Motorsports Store

Written by the company

XLMOTO je společností, která se snaží poskytovat vybavení a díly pro motokros, enduro, motocykly a celou komunitu okolo. Naším cílem je poskytnout zcela novou úroveň zážitku z nakupování, stejně jako bezkonkurenční sortiment za neuvěřitelné ceny.

XLMOTO

Written by the company

Poštovné zdarma nad 2999Kč*
Při nákupu nad 2999 Kč máte nárok na poštovné zdarma (Nevztahuje se na nadrozměrné zboží)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,101)

154 reviews in the last 12 months

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Rated 2 out of 5 stars

Exhausts on Suzuki DR800 big

Very long time to wait on the goods. Exhausts for my Suzuki DR 800 big 1995, I choose correct year of my moto, on the image there was 2 exhausts. Came only 1 exhaust. very annoying-they say, they send just only one its normal.So suzuiki dr800 owners, be careful!

March 26, 2023
XLMOTO Česká republika logo

Reply from XLMOTO Česká republika

Hello,

thank you very much for your feedback.

We are very sorry you are not happy with you experience.

As I can see you have already contacted our customer service and you will soon be refuned.

If oyu have any other problems or question, dont hesitate to contact us.

Sincerely,
XLMOTO

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