xmartial.com Reviews 554

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, noting that items like rash guards and shorts maintain their condition even after extensive use and washing. Many appreciate the comfortable fit, unique designs, and the variety of options available, often highlighting the effectiveness of features like silicone strips to prevent riding up during training. The customer service is frequently described as excellent, with people commending the fast, helpful, and accommodating responses, especially regarding sizing issues and exchanges. However, some customers were dissatisfied with the product quality, describing certain items as thin and cheap, similar to lower-cost alternatives. A few other people also felt that the shipping from China took a long time to arrive. Additionally, there was an isolated instance where a product arrived with an unpleasant odor.

What people talk about most

Product

People report positive experiences with product quality. Customers consistently praise the durability,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the durability, comfort, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the team for being responsive, helpful,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick and helpful... See more

Service

Clients share positive opinions on service, consistently praising its speed, responsiveness, and helpfulness.... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been using Xmartial rash guard for almost a year, 1–2 times a week, and it’s still in amazing condition. Even when worn under the gi, it holds up incredibly well. The material is thick, durable,... See more

Rated 5 out of 5 stars

I bought the Grappler Rank BJJ and Accent Minimalist Rank BJJ rash guards and was very happy with the quality. They are an athletic fit. The material is thick, durable, and they feel very well made. I... See more

Rated 5 out of 5 stars

Bought my first rash guard from XMartial and was immediately impressed with the quality. After my first roll I purchased a second. The next day I realized I had ordered the wrong size and called up cu... See more

Rated 5 out of 5 stars

I am fairly new to grappling game but I love outfit options and have tried a few different brands, so far Xmartial is my favorite! If you are a small grappler like me, they DO have a great option for... See more


Company details

  1. Activewear Store

Written by the company

XMARTIAL builds gear for combat athletes, by combat athletes. As longtime practitioners of BJJ, Muay Thai, and MMA, we’ve turned the mats into our laboratory, and our product into high-quality, stylish gear that everyone can wear with pride – without breaking the bank.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

554 reviews

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1-star

Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best Nogi gear I’ve gotten

The gear came rather quickly, I appreciated they made sure I had picked the right size for myself. This is the best quality nogi gear I’ve ever gotten, I love the rubber lining that keeps the shirt tucked in.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered grappling shorts and…

I ordered grappling shorts and rashguards from xmartial. I like the creativity put into the designs and the comfort of the apparel. I would recommend buying from xmartial anytime and I probably will keep buying my gear and grappling apparel from there.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

100% recommended products and service

Ordered MMA shorts. Everything went 100% well. Frequent update mails from their customer service regarding delivery status. Product is great: very good quality, original designs, good size.
Would absolutely recommend.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

The customer service was so helpful

The customer service was so helpful, the most communicative company ever and very kind in every email we had. Eventually everything was resolved and the quality of their product is superb and so comfortable, the design is so cool and I love training in it! Amazing company and products and definitely recommend as a gift if you know anyone who trains martial arts!

January 25, 2024
Unprompted review
Rated 4 out of 5 stars

Worth the wait

Unfortunately it took almost 2 months to get my order BUT it was worth the wait!!! High quality product, feels great while wearing, true to size. Customer service is just awesome!! They called me to confirm the size for my husband‘s new rashguard to be 100% sure that we‘re picking the right one. Always nice when I messaged them to ask about the delivery status (because it took forever and I somehow couldn’t track it properly)

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Nothing but the best!!!

Customer service is always outstanding!!! I’ve ordered many times from Xmartial and I have yet to be disappointed. The quality of materials is top notch!!!

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality!!

My husband ordered me a rashguard I really wanted for Christmas. Shipping was fairly quick considering it was the holidays. The quality is amazing and I love that is has the rubber waistband!
I’m wearing it tonight and can’t wait!

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

A year later…

Been running the same shorts and rash guard for over a year. Still look and feel great. Best company I’ve found.

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent brand and service

I've bought a rashguard with them for my No Gi Jiujitsu training and it arrived quickly and with no issues. The Rashguard itself is very useful, pretty and good quality ^^

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

After the order

After the order, they contacted me on their initiative to once again determine the size of the ordered equipment, and if it hadn't been for that, I would have taken the wrong size due to my mistake.
The service is excellent.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have never had such wonder customer service the way XMARTIAL has given us.
We immediately had emails making sure everything we ordered was the correct sizes and to make sure that is exactly what we wanted.
I will be ordering my daughter & husband more items soon!

December 7, 2023
Unprompted review
Rated 4 out of 5 stars

Rough starts and won’t be on time! They do try to make things right though

The processing and Shipping is Terribly slow. Slower than almost anywhere else I have ever ordered from.
The Customer Services is the worst. I had to send an email 5 times just to get a simple question answered about my order. Then, when I inquired about the status, I got different answers from different reps. The item still has not shipped. I ordered it over a week ago. It will not arrive on time either. Paying for shipping for something that takes this long is insane. Really poor form. Will definitely never order from here again and will never recommend to anyone else at the gyms I go to.

Update: the company did reach out to make amends as much as possible for the issues. Their call customer service is far, far better than their emails service.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Xmartial the way to go.

My experience with xmartial is always consistent wether it’s talking to them about an order or about there product. The quality on there gear is such high performance and made for intense training. The best thing I love about xmartial is there support system for there athletes .

November 24, 2023
Unprompted review

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