XO HOTELS AMSTERDAM  Reviews 

9,688
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,338 reviews, reviewers had a great experience with this company. People love the convenient location right next to public transport links, making it extremely easy to explore the city without trouble. Guests frequently mention that the staff are exceptionally friendly, welcoming, and always ready to assist with any questions. Visitors also appreciate the comfortable beds, spacious layouts, and clean rooms ensuring a restful night. However, some people mentioned issues with housekeeping, noting that rooms were occasionally left uncleaned for days or lacked proper towel service. A few other people also felt that certain areas were noisy from outside or that the breakfast choices were somewhat limited.

What people talk about most

Location

Consumers find location to be positive, highlighting its convenience and proximity to public transport.... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among reviewers. Some... See more

Facilities

Customers had ambiguous experiences with facilities, noting both satisfying amenities and frustrating... See more

Staff

People report positive experiences with staff, highlighting that team members are generally very friendly,... See more

Service

Reviewers mention ambiguous feedback about service, as experiences varied widely during their stays. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The hotel is good and the beds are very comfortable. Breakfast is quite good and offers a nice variety. However, the hotel would be absolutely perfect if they provided room slippers, a laundry bag,... See more

Company replied

Rated 4 out of 5 stars

We only stayed here for a day as we needed a place to crash following an all-nighter, so I can't really talk about the facilities. I can talk about the very friendly staff, and the hotel being right n... See more

Company replied

Rated 4 out of 5 stars

A very pleasant experience. The hotel room (3 people) was adequately spaced and the room and bathroom were very clean. The only exception being the sheet on the duvet which had a stain and which wasn’... See more

Company replied

Rated 4 out of 5 stars

The best thing about this hotel is the location, near the museums and a tram stop. It is also in a quiet neighborhood. The bedroom was really nice, The bathroom had a large shower which we liked. Alto... See more

Company replied


Company details

  1. Hotel

About XO HOTELS AMSTERDAM

Written by the company

XO Hotels Amsterdam 🛏️

🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels

🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels

🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels

🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels

🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels

🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels

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4.1

Great

TrustScore 4 out of 5

10K reviews

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4.1

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(9,688)

2,101 reviews in the last 12 months

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Rated 4 out of 5 stars

Overall good experience

Overall good experience, good bed and shower. Good location, nearby subway station Bullewijk. Unfortunately could not check in earlier.. the two men working at the reception were very kind and helpful. Would prefer bigger sleeping pillows and the air system was too loud for me, but that’s something personal.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Good bargain

+ room size
+ bed quality
+ bath room size
+ shower size
+ air con
+ opening windows

August 8, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

David Pustan,

Thank you for sharing your positive feedback! We’re happy to see that you appreciated so many of the practical comforts of your room, from the generous room and bathroom size to the spacious shower, comfortable bed and air conditioning.

Being able to open the windows is also a simple but valuable touch – sometimes a little fresh air is exactly what you need after a day exploring Amsterdam. 😊

Many guests choose XO Hotels for comfortable beds, spacious and clean rooms, friendly service and convenient locations with good public transport connections. Our team works every day to make sure guests can rely on a comfortable and straightforward stay.

When booking directly, you also receive 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope to welcome you back soon for another comfortable stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

It was a wonderful staying at this…

It was a wonderful staying at this hotel blue square ,rooms,location, staff and price
Every six months I used to stay at it

August 2, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

issa aly demerdash,

Thank you so much for your lovely review! We’re especially happy to hear that you have enjoyed staying at XO Hotels Blue Square and that you return to us every six months. Having returning guests is one of the nicest compliments we can receive.

It’s wonderful to know that you appreciate the rooms, location, friendly staff and value for money. We aim to provide a comfortable and reliable place to stay, with convenient public transport connections for exploring Amsterdam.

We truly appreciate your continued trust in our team and hope each visit feels just as welcoming as the last. 😊

For your next booking, remember that booking directly gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We look forward to welcoming you again in another six months!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Very happy with everything

Very happy with everything! Great location as Molenwerf station is just outside the hotel and is 3 mins ride to Sloterdijk station

August 16, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Prakhar Agarwal,

Thank you so much for your lovely review! We’re very happy to hear that you enjoyed your stay and were pleased with everything.

The location certainly makes getting around easy: with Molenwerf station just outside the hotel and only a few minutes to Sloterdijk, you can quickly connect to the rest of Amsterdam and beyond. After exploring the city, it’s always nice to return to a comfortable room without a long journey back.

Many guests choose XO Hotels for exactly this combination of comfortable rooms, friendly staff and excellent public transport connections. We work every day to provide a reliable and pleasant stay, whether you are visiting for a short city break or a longer trip.

When booking directly, you also receive 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope to welcome you back soon – with the tram waiting just outside! 😊

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Good experience

We chose this hotel for price and reviews. Not close to downtown but convenient with close by public transit.

August 15, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Craig,

Thank you for sharing your experience. We’re pleased that you felt the hotel offered good value for the price and that the nearby public transport made getting around Amsterdam convenient.

Sometimes being just outside the busy city centre has its advantages: after a day exploring Amsterdam, you can return to a quieter location while still having easy access to the city. Many guests appreciate this combination of comfortable rooms, friendly service and convenient public transport connections.

We hope you also enjoyed the comfortable beds and clean surroundings that many of our guests value when choosing XO Hotels.

When booking directly, you receive 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

Thank you again for choosing us, and we hope to welcome you back on your next Amsterdam visit!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Ok for the short holiday I had

It was okay for the holiday I had, room size good for the corner room, helpfull staff, however hotel’s policy to pay for an early check in sounds ridiculous when the room was actually available but not willing to provide this service (been to other hotels in AMS where they do allow you to enter already), eventually did pay to get in earlier with 1,5 hours to go but ending up paying for 2 hours, room feel a bit dated with the carpet and old/stained curtains

July 24, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Chun Hei Chan,

Thank you for sharing your honest feedback. We’re pleased that you found your corner room spacious, our staff helpful, and the hotel suitable for your holiday in Amsterdam.

We understand your frustration regarding the early check-in charge, especially when your room was already available. Our standard check-in time is 15:00, and early access is an additional service because it requires us to make the room available before that time. We’re sorry that the way this was handled left you with a negative impression.

We also acknowledge your comments about the carpet and curtains. If these concerns had been mentioned during your stay, our team would have been happy to look into them and see what could be improved immediately.

Many guests choose XO Hotels for comfortable rooms, friendly staff and convenient locations with good public transport connections. We continuously work on improving our hotels while keeping our services reliable.

When booking directly, you receive 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope to welcome you again and give you an experience that feels more worthwhile next time.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

A lovely staying

Everyone was helpful, always with a smile and they ve tried to do the beat they can about our needs.
A special thanks to the receptionist Apostolis who made us feel like home. U r the best and thank you for everything. U were the most pleasant suprise to our staying in the hotel. Ευχαριστούμε για όλα Αποστόλη!
Also You have near you whatever u need and the transportation was Very easy from the hotel

August 10, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

MARIA G Thessaloniki,

Thank you so much for this wonderful review! We’re especially happy to hear that our team welcomed you with a smile and did their best to make your stay comfortable.

A special thank you for your kind words about Apostolis! It is lovely to hear that he made you feel at home and became such a memorable part of your stay. We’ll be sure to share your message with him – we’re sure it will make him smile too. 😊

It sounds like you also made good use of our convenient location, with shops and everything you need nearby and easy public transport connections for exploring Amsterdam. Many guests appreciate exactly this combination of friendly service, comfortable beds, clean rooms and practical access to the city.

When booking directly with XO Hotels, you also receive 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

Ευχαριστούμε πολύ! We hope to welcome you back soon – Apostolis will be waiting with that famous smile! 😊

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Excellent hotel for excellent value

Great hotel with excellent transport links into the heart of Amsterdam. Our room was spacious and comfortable with the added bonus of air conditioning. There are a couple of restaurants and a lidl supermarket within walking distance. There is a tram stop directly outside of the hotel, it takes around 15 minutes to get into Amsterdam central via Sloterdijk or if you go the other way it takes around 20 minutes to get directly outside if the Rijksmuseum. The staff were all extremely friendly and helpful. I would stay here again in a heartbeat.

August 10, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Psninja,

Thank you so much for this wonderful review! We’re delighted to hear that you had such a comfortable stay and would happily return.

It sounds like you made the most of our location: stepping outside and catching the tram makes it easy to reach central Amsterdam, while the connection towards the Rijksmuseum gives you another convenient way to explore the city. Having restaurants and a Lidl nearby also makes everyday essentials nice and easy.

We’re especially pleased that you enjoyed the spacious room, air conditioning and, of course, our friendly and helpful team. Many guests choose XO Hotels for this combination of comfortable rooms, welcoming service and excellent public transport connections.

For your next stay, booking directly also gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We’ll be very happy to welcome you back – hopefully you’ll still feel the same way after the next visit! 😊

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

A 5 star ranking Hotel.

A 5 star ranking Hotel.
The staff was very friendly.
Acomodation and breakfast was superb.
Will return for sure.

August 10, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Paulo Porfirio,

Thank you so much for this wonderful 5-star review! We're thrilled to hear that our friendly staff, superb accommodation, and breakfast made your stay so memorable.

Picture this: you wake up after a restful night, head down to a delicious breakfast buffet with plenty of choices, and start your day exploring Amsterdam feeling energized and well taken care of. Our team is always ready with a smile, helpful tips, or anything you need. That's exactly the kind of warm, reliable experience our guests love at XO Hotels.

Hundreds of travelers choose us for this combination of friendly service, comfortable rooms, and tasty breakfasts. We're so glad you felt at home with us.

Next time, book directly with us: you'll receive 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach our team directly by phone or email whenever you need anything.

We can't wait to welcome you back to Amsterdam—your next stay is already on our radar!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Great Stay for Families

Great Stay for Families – Fantastic Transport Links & Excellent Staff!
Rating: 4.5 / 5 ⭐

We had a great family stay at XO Hotels Park West!

* Location & Transport: While the hotel isn't directly in the city center, getting around couldn't be easier. The tram stop is right outside the front entrance, making trips into central Amsterdam fast and hassle-free.

* Rooms: Traveling as a family of 4, room size can often be a challenge, but our room here was very spacious, comfortable, and well-designed.
* Cleanliness & Service: Overall, cleanliness was solid. On one occasion, our room was missed during routine cleaning, but as soon as we notified the front desk, the staff responded quickly and took care of it right away.

* Outstanding Staff: The staff really went above and beyond for us. When our late-night Bolt driver failed to show up for an early morning airport run, the receptionist immediately stepped in and arranged a reliable ride for us on the spot. That kind of responsiveness in the middle of the night made a huge difference!
Would definitely recommend XO Hotels Park West to families looking for spacious accommodations and reliable service with easy access to the city.

August 13, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Chryso f,

Thank you so much for this detailed and heartwarming review! We're thrilled to hear your family of four had a great stay at XO Hotels Park West.

Imagine this: you step out of the hotel, hop on the tram right at the front door, and within minutes you're in the heart of Amsterdam. After a day of exploring, you return to a spacious, well-designed room where everyone has room to relax. When a small hiccup happens—like a missed cleaning—our team jumps into action immediately. And when that early morning airport run gets tricky, our receptionist is there at midnight, arranging a reliable ride on the spot. That's the kind of responsive, family-friendly service our guests love.

Our team works hard to create reliable stays with spacious rooms, solid cleanliness, and excellent transport links. Hundreds of families choose XO Hotels Park West for exactly this combination of comfort, space, and easy access to Amsterdam.

Next time, book directly with us: you'll receive 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach our team directly by phone or email whenever you need anything.

We'd love to welcome your family back to Amsterdam soon!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Hotel Van Gogh was WONDERFUL

Hotel Van Gogh was WONDERFUL. The people were helpful and friendly, they helped with directions and acquiring taxis. Compared to a later experience I had at another hotel in Inverness Scotland, Hotel Van Gogh went above and beyond to provide service. If I'm ever in Amsterdam again, I will not hesitate to reserve a room at Hotel Van Gogh.

August 2, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Gregg Swank,

Thank you so much for this wonderful review! We're thrilled to hear that Hotel Van Gogh was WONDERFUL for you and that our team went above and beyond with directions, taxis, and friendly service.

Picture this: you step out of the hotel and the Van Gogh Museum is literally across the street, the Rijksmuseum just a few minutes away, and our team is ready with tips, tram tickets, or a taxi whenever you need it. After a day of exploring, you come back to a comfortable, clean room in the quiet Museum Quarter—exactly the kind of effortless, welcoming stay our guests love in Amsterdam.

Our team takes pride in creating reliable, friendly experiences where every detail counts. With hundreds of guests choosing Hotel Van Gogh for its location, cleanliness, and helpful staff, you're in good company.

Next time, book directly with us: you'll receive 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach our team directly by phone or email whenever you need anything.

We'd be delighted to welcome you back to Amsterdam—and to Hotel Van Gogh—whenever you return!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Perfect for a weekend-getaway!

We booked the hotel for a weekend-getaway and it fulfilled all our wishes to the best!

Location:
The hotel is in the Sloterdijk district, which is not in downtown, but with good public transport which takes you to Centraal in around 20 minutes. Also you can visit any other district within a short amount of time with busses and trams.
Close by the hotel there are different restaurants and cafés where you can lounge a bit if you are not really feeling going to Centraal that day. Not even five minutes away is a shopping centre with some supermarkets where you can find anything you want; and if they are closed at night, you can get some refreshments and snacks from the vending machines in the Lobby!
Also close to the Hotel is a market everyday which helps you making you feel as you are in a "local" area in Amsterdam and not really the "touristy" area.

Room:
During the booking process we were a bit unsure whether to book the Blue Square or the other branches from XO Hotels. At the end we chose this one as we got more space in the room in a similar area.
The room itself was completely sufficient for two people; some could even say big enough for the amount of people there. The cleaning service was very polite and they take their job very seriously.
The bathroom was very clean and we were very happy with the rainshower.
Also the mini station with tea and coffee was very helpful throughout the day!
For the price range there is nothing to complain about, as we got a good hotel in an area where you can visit the whole city of Amsterdam in a short amount of time + it was rather quiet in the evenings/nights, which is something very pleasant in a busy city like Amsterdam.

Staff:
Right at the Check-In process the staff was very helpful with different questions we had about the hotel and the city itself. They gave us some good recommendations what to do and where to go when we weren't sure about it. Because of them, we found some nice cool niche areas in Amsterdam we wouldn't had found otherwise! Shoutout to Apostolos, who helped a fellow Greek find some good spots in Amsterdam!
Also the baggage room service was very helpful as our return was a bit later than the Check-Out times and with our bags off our backs we could enjoy the last day in Amsterdam way better!

All in all it was a very pleasant stay for the short amount of time (Fri-Mon) as we got a wonderful room within a quiet district in Amsterdam where the public transport helped us getting to different areas quickly and the staff was very friendly and helpful throughout our entire stay.

July 24, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Georgia Papadopoulou,

Thank you so much for this incredibly detailed and thoughtful review! We're thrilled that XO Hotels Blue Square fulfilled all your wishes for your weekend getaway in Amsterdam.

Picture this: after a day exploring the city, you hop on the tram just minutes from the hotel, glide into Centraal in around 20 minutes, or decide to stay local and lounge at a nearby café. You pop into the shopping centre for groceries, grab a snack from the lobby vending machines if you're back late, and wake up in a spacious, quiet room with a spotless bathroom and a wonderful rainshower. That's exactly the kind of relaxed, well-connected stay our guests love in Amsterdam.

We're especially happy to hear that our team made a difference—from check-in tips and local recommendations (shoutout to Apostolos for helping you discover those cool niche spots!) to the baggage room service that let you enjoy your last day without worrying about your bags. Hundreds of guests choose XO Hotels for this combination of friendly staff, clean rooms, and excellent public transport connections.

Next time, book directly with us: you'll receive 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach our team directly by phone or email whenever you need anything.

We'd love to welcome you back for another weekend in Amsterdam—maybe with even more hidden gems to discover!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Location location location

I recently stayed at XO Hotel City Center and unfortunately found that the overall experience didn’t meet expectations, despite a couple of positives.

The best part of the hotel is its excellent location — just a few blocks from the central train station and within easy walking distance to everything in central Amsterdam. The bed was also comfortable, which made the nights restful.

However, nearly every other aspect of the stay was disappointing:

Check-in was poorly coordinated. I arrived early and was told the staff would notify me once my room was ready, but no one ever followed up. Throughout my stay, customer service felt inattentive and unhelpful.

The room was not properly cleaned upon arrival. There was mold in the shower, the shower hose was rusty, and contact lenses were stuck to the bathroom wall. Bedding was stained — sheets, duvet, and pillowcases — and housekeeping repeatedly rehung dirty towels instead of replacing them. I had to ask multiple times for fresh bedding, and even then only the sheets were changed. Basic supplies like toilet paper and soap also had to be requested multiple times at the front desk.

The room itself was extremely small. The hallway floors creaked loudly, and the carpets throughout the hotel were stained and had an unpleasant smell. The bathroom mirror light didn’t work, and staff couldn’t locate anyone to replace the bulb before I checked out several days later.

The hotel WiFi was very weak, frequently dropped, and often showed error messages about channel conflicts. This made it unreliable for even simple use. Breakfast was also very basic, with powdered eggs, breakfast meats, cold cuts, and fruit — not particularly appealing for the price.

The hotel’s website lists American Express as an accepted payment method, but their payment system would not accept my Amex card, which was frustrating and misleading.

Overall, while the location and bed were definite positives, the combination of cleanliness issues, poor maintenance, weak WiFi, subpar breakfast, and lackluster customer service made this stay far below expectations. I hope the hotel addresses these issues for future guests.

July 31, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Derek Britt,

Thank you, Derek, for taking the time to share such detailed feedback. We are pleased that you appreciated our excellent central location and comfortable bed, but we are genuinely sorry that so many other aspects of your stay fell short of expectations.

The cleanliness and maintenance issues you describe, including the shower, bedding, towels and bathroom light, are certainly not the standard we aim to provide. If these issues had been reported during your stay, our team should have acted immediately to address them and improve your experience. The same applies to the Wi-Fi, room supplies and other practical concerns you encountered. We also regret that our communication regarding your early arrival did not meet your expectations.

Many guests choose XO Hotels City Centre for its central location, comfortable beds and friendly service, and we are committed to making that experience consistent. Your comments are valuable in highlighting where we need to improve.

For future stays, booking directly with XO Hotels gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope future guests will experience the clean, comfortable and welcoming stay we strive to provide every day.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Everything positive!

We stayed there and everything was fine.
The location is a high point: very close to museumplein (nice green area) and also walkable untill the city center, and at the same time quiet, beautiful residential neighborhood, not inside the noisy crowded center.
There are some restaurants nearby, so u have it all there.
Room and bathroom very clean, helpful staff and the price was decent.
I do recommend!!

August 10, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Rafael Saraiva,

Thank you so much for your lovely recommendation! We’re very happy to hear that you enjoyed your stay and found both the room and bathroom clean, our staff helpful, and the price good value.

Our location is indeed one of the things many guests appreciate: you can enjoy the green surroundings of Museumplein and walk into the centre of Amsterdam, while returning to a quieter residential area at the end of the day. Having restaurants nearby makes it even easier to settle in and enjoy the neighbourhood.

At XO Hotels, we aim to combine exactly that convenience with clean, comfortable rooms and friendly, reliable service. It is wonderful to know that your experience matched what we strive to offer our guests.

For your next visit, booking directly with XO Hotels also gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

Thank you again for recommending us – we hope to see you back in Amsterdam soon! 😊

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 1 out of 5 stars

Old mold rooms

The staff was great. While the room appeared clean, it had an extremely weird smell. The shower was moldy, and dirty. I ended up checking out a couple of days early and booked a room somewhere else.

August 10, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Pritesh,

Thank you for sharing your honest experience. We’re pleased to hear that our staff made a positive impression, but we are truly sorry that the smell and condition of the shower made your stay uncomfortable enough to leave early.

A clean and fresh room is fundamental to a pleasant hotel stay, and the condition you describe is clearly not what we want guests to experience. If the smell or shower had been reported during your stay, our team would have been ready to inspect the room immediately, address the issue and, if necessary, look at an alternative solution to improve your stay.

Many guests choose XO Hotels for our friendly staff, clean and comfortable rooms and convenient locations in Amsterdam. We work every day to provide a reliable experience, and feedback like yours helps us identify where we need to do better.

For future stays, guests who book directly also receive 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope that, one day, we will have the opportunity to provide you with the comfortable stay you originally expected.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

If you ask me for a review I always… simply not wow!

If you ask me for a review I always very honest 😇
The hotel is for me basic. Some remarks: parking is appr. 60% more expensive compared with other hotels in the neighborhood, only have the staff made me feel to have a conversation with, the breakfast is a nice variety but the scrambled eggs and the coffee are simply bad-tasting, the door of my shower was not closing with a wet bathroom as consequence (I assume the one next door as well as the carpet under the desk was completely wet 😱. But the bed was comfortable and I had a clean room close to where I needed to be.

August 11, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Stefan Verhasselt,

Thank you for being so honest — detailed feedback like yours is genuinely useful. We’re pleased that you appreciated the comfortable bed, clean room and convenient location, especially when you needed to be nearby.

We’re sorry about the shower door and the resulting wet bathroom and carpet. That should certainly not happen. If this had been reported during your stay, our team would have been happy to inspect it immediately and resolve the issue to improve your comfort.

We also appreciate your comments about breakfast. While many guests enjoy the variety, we understand that taste is personal, and your feedback about the scrambled eggs and coffee is noted. We’re equally sorry if our parking felt expensive compared with nearby alternatives. Parking in Amsterdam can be costly, and we always try to keep our own rate as competitive as possible.

It’s lovely to hear that our staff made you feel comfortable enough to have a conversation. Friendly, personal service is an important part of the XO Hotels experience.

When booking directly, you also receive 10% discount, city tax included, direct communication and the first hour of late check-out free.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Spacious and clean rooms

Very clean rooms. Comfortable beds. Good amenities like Wifi, coffee machine in the room. Good service and friendly staff. Close busses and trams.

August 3, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Mikael Lönebrink,

Thank you for your lovely review! We’re delighted to hear that you enjoyed the clean room, comfortable bed, in-room coffee machine and reliable Wi-Fi.

There is something very satisfying about returning after a day exploring Amsterdam, making a fresh coffee in your room and relaxing in a comfortable bed. With buses and trams nearby, getting around the city is also easy, while our friendly team is always ready to make your stay as smooth as possible.

Many guests choose XO Hotels for exactly this combination of clean and comfortable rooms, useful amenities, friendly service and convenient public transport connections. We work every day to provide a consistent experience that guests can rely on.

For your next stay, booking directly with XO Hotels also gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope to welcome you back soon for another comfortable stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Nice hotel close to train station

Really nice hotel close to the train station. The room was everything we needed and the shower was great but we stayed 3 nights and never had our dirty towels taken away I had to go down to reception to ask for clean towels, also little things like the coffee pods not being replaced it appears housekeeping just come into the room to make the bed.

August 3, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Andy,

Thank you for sharing your experience. We are pleased to hear that you enjoyed your stay, appreciated the convenient location near the train station, and found the room and shower to be exactly what you needed.

We are sorry, however, that the housekeeping service did not meet your expectations. Having to request fresh towels and noticing that coffee pods were not replenished certainly detracts from the overall experience. If these concerns had been brought to our attention earlier during your stay, our team would have been happy to resolve them immediately and ensure you had everything you needed.

Many guests choose XO Hotels for our comfortable rooms, friendly staff, cleanliness and convenient locations in Amsterdam. We continuously work to provide a consistent experience, and feedback such as yours helps us improve our service.

For future visits, guests who book directly with XO Hotels enjoy a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope to welcome you back for an even smoother stay next time.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Overall weak

Not perfect.
The level of cleanliness is "enough" but not flawless. Room ammenities (furniture, apllicances, overall state etc) were weak and outdated.
Hotel staff is kind'a unfriendly/careless. Room cleaning service did not happen for 2 days in a row although we have requested for it.
Poor experience for a 4 star hotel.

August 4, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Pedro Vaz,

Thank you for sharing your honest feedback. We're sorry to hear your stay didn't meet the 4-star standard you expected.

Cleanliness and attentive service are at the heart of every XO Hotels experience. When something falls short—like a missed room cleaning or furnishings that feel dated—we want to know immediately so we can fix it on the spot. Our team is always ready to help guests right away, and reporting issues during the stay gives us the chance to turn things around instantly.

Many guests choose XO Hotels in Amsterdam for our comfortable beds, friendly staff, and reliable daily cleaning. We welcome hundreds of visitors each month who enjoy this consistent, comfortable experience.

For your next trip, consider booking directly with us: you'll receive 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach our team directly by phone or email whenever you need anything.

We hope you'll give us another chance to show you the real XO Hotels hospitality.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

The room was very dirty, bad breakfast

The room was very dirty, especially, the inside window still; there were chocolate wrappers under the beds. The shower floor became very slippery when wet. The TV remote control didn’t work; the problem was only solved on the second day-and after a second complain. It was necessary to replace two bateries. There was a cigarette burn on the bedsheet. Breakfast was poor, with significant restocking (juice and fruit). An asian member was unfriendly and unhelful. On a very positive note, the reception staff were friendly and helpful

August 6, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Luis Godinho,

Thank you for taking the time to share such detailed feedback. We're truly sorry your room didn't meet the clean, comfortable standard you deserve.

Imagine arriving after a day exploring Amsterdam, ready to relax in a fresh, spotless room—and finding instead that things weren't right. That's not the XO Hotels experience we promise. When issues like this are reported during the stay, our team can solve them immediately: a deep clean, new linens, or a room change. We're always ready to help guests on the spot.

It's good to hear our reception staff made you feel welcome. Friendly, helpful service is what hundreds of guests enjoy at XO Hotels every week. We're committed to making every stay reliable and comfortable, from our clean rooms to our excellent locations near public transport.

For your next visit, book directly with us: you'll receive 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach us directly by phone or email whenever you need anything.

We hope you'll give us another chance to show you the real XO Hotels hospitality.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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