An email containing links to the download files for the purchased Office 2019 for Mac arrived within seconds of the order being confirmed. The installer file itself was in excess of 1.5GB and took a l... See more
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Previously bought MS home and student for Mac a few months ago. Worked fine. Got PC version yesterday and after following instructions just shows a message asking to contact retailer for license key.... See more
Total scam, pity there is no option to select 0 stars. No customer service, try out the chat function before you spend your money. The supposedly answer within a minute, another lie. Bought a di... See more
Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise... See more
Company details
Written by the company
Your #1 trusted online shop for affordable computer electronics and genuine software products in the UK. We specialize in retail and consumer goods, bringing you only genuine products, cloud based solutions, development and certified technical support assistance. We take pride and stand by the products that we sell, from computer electronics, gadgets, accessories and software. We make sure that you only get authentic and genuine products that won't break your bank. We believe in providing you with top product brands at an affordable and reasonable price without disregard to high quality and standards. Our goal is simple; to help consumers, startups, small businesses, and non-profit organizations save big on high quality products.
Contact info
Top floor #3, Piccadilly Place, M1 3BN, Manchester, United Kingdom
- +44 161 818 6464
- sales@xpresskey.co.uk
- xpresskey.co.uk
3.6
Average
153 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam. I paid for a redirection to the Microsoft website, which can be accessed freely.
July 6, 2021
A seamless & straightforward software…
A seamless & straightforward software purchase at a very competitive price. Recommended.
July 6, 2021
Very pleased with a fast efficient and…
Very pleased with a fast efficient and money saving service. Will use again
July 5, 2021
Purchased Microsoft home and business…
Purchased Microsoft home and business 2019, once download the link via the email it wasn’t anywhere on the iPad when I went back to email link it kept saying link expired.
July 4, 2021
Initially I had difficulty installing…
Initially I had difficulty installing and activating the product. I was given patient, clear support which was quick and easy to access. Very happy with both product and service.
July 1, 2021
Looking more and more like a scam
Looking more and more like a scam. Download the software, no License Key, no customer service via email or live chat (the latter says "Instantly responds in under a minute" It would be funny if I hadn't been trying for days.
[Update 29/06] - Finally received a response from live chat after posting this. Coincidence? New version emailed with License key, will update if functioning...
June 29, 2021
Unprompted review
Do not buy from this company !!!
Do not buy from this company they take your money & then they don't supply the software licences. They go silent on the support chat when you ask for a refund, I repeat DO NOT BUY FROM THIS COMPANY.
June 25, 2021
Unprompted review
SCAM...PRODUCT DOESN'T WORK!!!
Scam...product doesn't work no matter how many times you delete and download again. No response from the live chat or answering of the contact number. AVOID AVOID AVOID!!!
June 22, 2021
Unprompted review
AVOID AVOID AVOID - Their customer service is terrible...and thats being polite
Purchased office in error on Monday 14th June in error for someone whom I hadnt realised had returned their macbook. I have not downloaded the product and had contacted xpresskey via the chat for a refund which I am entitled to under uk consumer contract regulations and I was advised to contact the sales team via email. I have had no response or acknowledgment from them and tried to contact via the chat again (where you can see when they have read your chat messages) and received no response from the chat and completely ignored. Unprofessional company who ARE NOT customer friendly.......Still being ignored by their webchat which falsely claims to be 24/7 and responds within a minute.....probably more like Never.
They are interested one thing....your money. They dont help when theres customer issues
June 17, 2021
Unprompted review
The Microsoft Office Home and Student…
The Microsoft Office Home and Student 2019 for Mac OS was instantly downloadable following acceptance of my credit card details.
The price was excellent and the software works perfectly well on my imac and will bring up earlier documentsversions of office for mac.
Xpresskey is a really helpful Companyand provide a help guide with the software.
June 12, 2021
I bought my MS word for Mac its great
I bought my MS word for Mac for a very reason price and was sent and email and I downloaded the application and key and there it was on my computer. Simple and straight forward and I did have a question and rang someone in Manchester who was very helpful.
Thanks Philip Moody
June 12, 2021
Having downloaded the three documents I…
Having downloaded the three documents I was unable to install the package following the instructions. I tried the help system but they just sent me round in circles. I tried downloading again without success
June 12, 2021
Product [Visio] does not work
Product [Visio] does not work, license key not accepted by Microsoft. spent Half a day trying to contact your company, no-one answers your phone, your on-line 24/7 support does not work either [even though it sates a reply within a minute], eventually one of your team contacted me after 6 hours! have requested a refund and am waiting for one of your team to get in touch to arrange the refund
June 10, 2021
Prompt service
Very prompt response to my email and dealt with without any hassles! Highly recommended!
June 9, 2021
Advertise as licences in stock, but do not have them to sell. Communication is very bad and never getting back to you when they say they are checking on the status of the licence.. (crickets...)
I don't think I could find a more useless company even if I tried. They advertise they have licences in stock, when they clearly don't. Received an email to a download link with no licence. Being promised I will receive a licence and nothing arrives! Heading for a refund otherwise will contact my credit card company!
June 9, 2021
It wasn’t easy finding a slightly older…
It wasn’t easy finding a slightly older than latest version of Microsoft Office for Mac but Xpresskey made it easy. Great value too.
June 8, 2021
Great communication and information
June 6, 2021
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