XS Reviews 447

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and express satisfaction with the staff's professionalism and responsiveness. Many people find the deposit and withdrawal processes to be smooth, fast, and easy, with a variety of flexible funding options available, including Apple Pay and cryptocurrency. However, some people were dissatisfied with the payment process, specifically regarding withdrawals. They reported significant delays, denied requests, and difficulties accessing their funds, with some even mentioning that their accounts were blocked or they experienced issues with their balances. Some reviewers also found the customer service to be unhelpful, describing interactions as robotic and unresponsive, particularly when issues with withdrawals arose.

What people talk about most

Payment

Users describe negative interactions with payment, particularly regarding withdrawals. Many report... See more

Customer service

People report ambiguous experiences with customer service. Some customers praise the excellent and continuous... See more

Service

Reviewers highlight positive aspects of service. Customers praise the excellent customer service, describing... See more

Staff

Customers had positive experiences with staff. Many reviewers expressed appreciation for the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent broker with outstanding customer support. Special thanks to Mr. Adly Sami for his professionalism, responsiveness, and continuous support. Funding is very easy and flexible, with mul... See more

Company replied

Rated 5 out of 5 stars

Very good customer support and have different choices to deposit funds and fast withdrawal.

Company replied

Rated 5 out of 5 stars

Excellent customer support, smooth deposit and withdrawal, execution for our orders is acceptable and our algo strategies are making money similar to other brokers.

Company replied


Company details

  1. Finance Broker
  2. Financial Institution
  3. Investment Bank
  4. Investment Service
  5. Stock Broker

Written by the company

XS is your trusted multi-asset global broker. Using the latest technology, our clients have access to over 1000 tradable CFD instruments.


Contact info

4.0

Great

TrustScore 4 out of 5

447 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Trading

Been doing spot gold here, no interruptions or bad prices. But i have not tried other contracts yet, who knows if trading with them will be also smooth!

January 11, 2025
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Reply from XS

Dear Guillermo,

Thank you for taking the time to leave such a positive review on XS.com. We’re thrilled to hear that you had a smooth trading experience and that our platform met your expectations. Rest assured, our commitment to delivering consistent, high-quality services ensures you can explore and experiment confidently. We’re always here to support you as you continue your trading journey.

Best regards,
XS Team

Rated 4 out of 5 stars

Can be trusted, but need some improvements

I have no doubts about xs broker, being a legit and credible company. Those 5 regulations, among which, the respected ASIC and CYSEC, made me believe that I`m trading under a solid backup. I can`t tell whether trading was good or bad, just suitable enough to trade forex and futures, without thinking about low leverage and spreads. Among 6 accounts, I managed to choose the one that suited my trading strategy. Platforms choice should be wider, especially on mobile trading, they can create something like a sort of custom app, MT becomes boring for me.

January 6, 2025
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Reply from XS

Dear Olli,

Thank you so much for your positive review of XS.com! We put a lot of effort into creating a safe and trustworthy environment for our traders, so it means a lot to hear that this stands out to you. We’ve also noted your other comment, and you can trust that it won’t go unnoticed—listening to and acting on trader feedback is something we take seriously. Your insights help us grow and improve, and we’re grateful to have you as part of our community.

Best regards,
XS Team

Rated 4 out of 5 stars

Improvement in Support

Questions are answerd and problems are solved by suppport team but the delays OMG drives me insane ;-(

December 22, 2024
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Reply from XS

Dear Joakim,

Thank you for your thoughtful comment on XS.com. Our support team is dedicated to meeting your needs efficiently and accurately, and we truly appreciate your patience and understanding throughout the process. Your feedback means a lot to us and helps us continue to improve.

Best regards,
XS Team

Rated 5 out of 5 stars

Nifty

I usually work with a CENT account, to me, terms are just the best of all other accounts. 1:1000 leverage, fx majors and blazing speed.

December 20, 2024
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Reply from XS

Dear Fabian,

Thank you for taking the time to share your positive review of XS.com. Our goal in offering a variety of account types is to give every trader a tailored experience that fits their individual needs, and we’re so pleased to hear that this approach has worked well for you. It’s great to know that you’ve also noticed the speed and efficiency of our service—your feedback reassures us that we’re on the right track.

Best regards,
XS Team

Rated 4 out of 5 stars

Flags

Finally an article on flag patterns, I was waiting for it.
The reason is simple - I don't think other patterns are worth trading if they come up alone. Like most of them don't have enough power to go your way, this is my XP as of now.
BUT! Flags are different and it seems to me like they work on 6-7/10 occurences, based on my market research of last 1 whole month! Thanks for the article📖
+ ALSO thanks to the support team for getting me through passord change process, it was tedious but I made it with them, and this password I shall never forge.t🙏

November 6, 2024
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Reply from XS

Dear Carlos,

Thank you so much for your thoughtful review of XS.com. We’re glad to hear that you found our materials useful and appreciated the effort we put into creating them. It also means a lot to know that our customer support team’s work hasn’t gone unnoticed. Feedback like yours is incredibly valuable to us and motivates us to keep improving and providing the best possible experience for our traders.

Best regards,
XS Team

Rated 5 out of 5 stars

Five

It's the amount of regulations, I've never thought I would see a broker with too much regulations lol.
Also they got documents on their website for public to observe and see for themselves, I like the confidence from XS. A solid place has nothing to hide and keeps it clear with its clients, perhaps this is a key decided for many people, including me as well.

September 23, 2024
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Reply from XS

Hi Rodrigo,

Thank you so much for your kind review of XS.com! We’re thrilled that you value the transparency, safety, and reliability of our platform, it’s something our team works incredibly hard to deliver every day. Knowing that our efforts are recognized really means the world to us. We’ll keep striving to make your experience even better!

Best regards,
The XS Team

Rated 5 out of 5 stars

Found what suits me

I would not say it is a game changer for me, but it is my conscious choice. To be more specific, I mean a micro account with xs.com:
- combination of MT5 and no minimum deposit requirment
- leverage up to 1000
- Good spreads!

December 13, 2024
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Reply from XS

Dear Bernardo,

Thank you so much for taking the time to leave a positive review on XS.com. It really means a lot to us that you trust our platform and decided to trade with us. We’re thrilled to hear that the micro account’s features work well for you and suit your trading strategy. Knowing that our platform adds value to your trading journey is incredibly rewarding for us. Please don’t hesitate to reach out if you ever need support—we’re always here for you.

Best regards,
XS Team

Rated 5 out of 5 stars

Solution

Xs.com has evolved in my eyes from a broker offering me demo to my regular broker after I deposited $300 to a standard account and it made sense with the type of trading execution and customer service level they offer. Generally recommend👍

December 13, 2024
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Reply from XS

Dear Erkki,

Thank you for your positive review on XS.com. We truly appreciate your kind words about our trading execution and customer support. It makes us incredibly proud to see that you transitioned from a demo user to a regular account holder—it’s a testament to the hard work and dedication of our team. Your trust motivates us to keep delivering the best experience possible.

Best regards,
XS Team

Rated 4 out of 5 stars

Trading Bitcoin

I’m focused on trading only bitcoin right now. It’s a great time to make a bundle easily. However, xs.com could provide more beneficial swap commissions for overnight positions :(

December 13, 2024
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Reply from XS

Dear Levi,

Thank you for sharing your feedback on XS.com. It’s always exciting to see traders focusing on Bitcoin and exploring its potential. We truly appreciate your suggestions and will make sure to take them into account as we continue improving our services. Please know that we’re always here to support you and remain committed to providing a reliable and top-quality trading experience. If there’s anything else you’d like to share, we’d love to hear from you.

Best regards,
XS Team

Rated 4 out of 5 stars

Various assets provided

The broker provides access to profitable and in demand assets that have good liquidity and good volatility. Trading these assets gives an in to more financial opportunities

December 1, 2024
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Reply from XS

Hello Frederico,

Thank you so much for your wonderful review! We are delighted to know that XS.com has met your expectations and effectively fulfilled your needs. We are always committed to providing a comfortable and flexible trading experience, and your positive feedback encourages us to continue improving our services. If you need any further assistance or have any inquiries, please don't hesitate to reach out to us.

Warm regards,
The XS Team

Rated 1 out of 5 stars

I am very upset

Last October , Spreads are widened more than any other company in the middle of the night

Accounts were destroyed

Also during the news, deals are not closed at the stop as the price slippage is very large

When I objected, they closed all my accounts permanently . However I see XS a good company for cent accounts
__________________________________
edit after xs support reply
My account numbers are
1112951 - 11127955 - 1112068
11 + 13 dollars equals 24 dollars
If you are honest, return my money and I will delete the comment

October 22, 2024
Unprompted review
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Reply from XS

Thank you for taking the time to share your feedback. We greatly value your input and are committed to providing a positive experience for all our traders. Kindly provide your personal information so we can locate your account in our system, assist you more efficiently, and verify if this is indeed the case. Please rest assured that we are here to support you every step of the way.

Best regards,
XS Team

Rated 1 out of 5 stars

Scam Broker

They wouldn't let me withdraw my profits. As soon as I made money, I got the email to withdraw a number which was 50% of my last deposit. Dont trade with them!

November 13, 2024
Unprompted review
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Reply from XS

Dear ZM,

Thank you for taking the time to share your feedback. We greatly value your input and are committed to providing a positive experience for all our traders. Kindly provide your personal information so we can locate your account in our system, assist you more efficiently, and verify if this is indeed the case. Please rest assured that we are here to support you every step of the way.

Best regards,
XS Team

Rated 1 out of 5 stars

Rejected my withdrawal saying that you…

Rejected my withdrawal saying that you already withdraw your initial deposit!
How these people are still working in the market and they claim being regulated
Never trust a market maker
شركة نصابة

November 14, 2024
Unprompted review
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Reply from XS

Dear Anas,

Thank you for sharing your thoughts with us. Providing a secure and reliable environment for our traders is our top priority, and we truly value hearing from you. I will personally ensure your case is reviewed carefully by the appropriate team to address your thoughts. Your trust is important to us, and we are committed to supporting you at every step.

Best regards,
XS Team

Rated 1 out of 5 stars

Scam broker!!

Scam broker!!
Stay away from
Once you make profits they send you an email asking you to withdraw your initial deposit!

November 13, 2024
Unprompted review
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Reply from XS

Dear Hani,

Thank you for sharing your feedback. Please rest assured that we take our trader's experiences very seriously, and I will personally ensure that your comments are reviewed by the relevant team to help us continue delivering the best possible service. Your satisfaction is important to us, and we're here to support you every step of the way.

Best regards,
XS Team

Rated 2 out of 5 stars

Id like to suggest that they should…

Id like to suggest that they should improve the withdrawals timeframe same as the deposit.
Its quite a hassle to wait up to 14 days just for the withdrawals.

November 13, 2024
Unprompted review
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Reply from XS

Dear Jefferson,

Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding withdrawal timeframes. At XS.com, we are always striving to provide the best possible experience for our traders. I will personally ensure that your feedback is passed on to the relevant team for their consideration.

We value your continued support and look forward to serving you.

Best regards,
XS Team

Rated 5 out of 5 stars

Impressive Support for traders

For the past months trading, I have been consistently using XS for all my trading needs, They have a great variety of assets to trade with under good trading conditions with a group of professional that make up the support team that is active and willing to help.
I have seldom come accross such attentiveness to the customers’ inquiries, especially on the most active trading days With the good work they are doing keeping up with increased clientele is a worry of mine.^_^

November 12, 2024
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Reply from XS

Dear Mr. Gonzalez,

Thank you for your positive review of XS.com. We are thrilled to hear that our platform meets your expectations. Your feedback is invaluable and validates the hard work our team puts in to continually improve. We look forward to continuing to support your needs and provide an exceptional experience.

Best regards,
XS Team

Rated 4 out of 5 stars

OVERALL

OVERALL, I would say that XS gives a fairly adequate trading environment. Beside, the payments being a little problematic, the issues were however, taken seriously and were solved with intentionality and fastly. Altogether, the platform is reasonable but, during my work, I faced certain problems that influenced me but not too badly.

November 6, 2024
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Reply from XS

Dear Antonio,

Thank you for sharing your positive experience on XS.com! We're thrilled to know you're enjoying your trading journey with us, and your feedback truly motivates us to keep delivering exceptional service. We’re always here to support you and ensure your experience only gets better.

Best regards,
XS Team

Rated 4 out of 5 stars

Broker's concern for clients

I can give a positive description of how this broker takes care of clients.

I have used many of services of this company and was satisfied with this experience.
As for the analytics ,which is available on the official website of the company and on the blog. It's quite high-quality.But I can't say that here are really a lot of these analytics...

October 22, 2024
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Reply from XS

Dear Ivan,

Thank you so much for sharing your thoughts on XS.com! We're happy to hear you had a positive experience with our platform. We always strive to provide clear information so our traders can enjoy a smooth, stress-free experience. Your feedback helps us keep improving, and we’re excited to continue supporting you in your trading journey.

Best regards,
XS Team

Rated 5 out of 5 stars

The history

I’m absolutely new in the trading field and you know I have had a lot of worries about the reliability of this sphere and how to find a trustworthy broker when there are many thousands all over the world available to choose from.

I think other newbies will understand what I mean and to be honest before choosing this broker I have read a lot of feedback from other traders about the XS company. According to the latest feedback I made a conclusion that this is a transparent broker.🙌

It turned out that the company has been operating since 2010 and it has been for over 14 years already. These are quite impressive numbers for me. They were launched in the Australian market and then they conquered the international market. I’m not going to lie, that’s why I joined this company!😁

August 11, 2024
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Reply from XS

Dear David,

Thank you so much for your positive review on XS.com. We are thrilled that you trust our platform, as it reflects the hard work and dedication we put into ensuring a seamless experience for our traders. Your feedback is invaluable, and we are always committed to improving our services to meet your needs. Please feel free to reach out anytime—we're always here to support you.

Best regards,
XS Team

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