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XS Training Ltd Reviews 381

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and helpful approach, noting that assessors go above and beyond to guide them through their qualifications. The overall service is frequently described as excellent, with many appreciating the clear instructions and efficient processes that make the user experience straightforward and stress-free. People also highlight the top-notch communication and the ability to work at their own pace. However, some customers mentioned initial dissatisfaction with an assessor who seemed unengaged, leading to delays. These issues were promptly addressed by the company, resulting in a positive change of assessor and a much improved experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the NVQ process simple and... See more

Service

Consumers find service to be positive, with many praising the helpfulness and efficiency of assessors and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear and... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Assessor – Highly Recommend! Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about... See more

Company replied

Rated 5 out of 5 stars

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and eff... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend xs training as they have been great to deal with throughout. Big shout out to my assessor Craig Wiltshire for his continuous help and support from start to finish. I feel... See more

Company replied

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I... See more

Company replied


Company details

  1. Training School
  2. Technical Service
  3. Trade School
  4. Vocational College

About XS Training Ltd

Written by the company

XS Training Website

XS Training Ltd have been delivering City & Guilds Level 3 Electrical NVQs, 18th Edition and AM2 preparation training throughout the UK since 2011 and are now the UK’s number one online training provider for the NVQ 3 Electrical Installation.

Upon successful completion of your NVQ qualification, you become eligible to apply for the highly prized and industry-recognised ECS Gold Card and JIB grading.

You will be supported by one of our team of experienced trainers and assessors who will provide you with support, advice and guidance throughout the process.

In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, we now also offer an ever-increasing range of online electrical courses created through our XS Training Academy.

Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.

Get in Touch with XS Training & Find Out More TODAY.

Written by the company

Electrician Qualification Courses Online
From beginners - to experienced workers aiming for their JIB/ECS Gold Card.*** In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, XS Training now also offer additional online electrical courses created through their XS Training Academy. *** Courses currently available include the popular AM2/AMS2/AM2E Preparation & Revision course, which has had excellent results in boosting the number of candidates passing their AM2 Practical Examination (Unit 399) on their first attempt to over 85%. *** Other bespoke courses currently available include;** C&G 2365 Level 2 Diploma in Electrical Installations (Beginners Foundation Course)** C&G 2365 Level 3 Diploma in Electrical Installations** C&G 2391-50 Initial Verification** C&G 2391-51 Periodic Inspection & Testing** C&G 2391-52 Initial Verification & Periodic Inspection & Testing** C&G 2919-01 Electric Vehicle Charging Point Installation** LCL Level 3 in Solar Photovoltaic Panels** LCL Level 3 in Electrical Energy Storage Systems Courses** PAT – Portable Appliance Testing* and courses on how to comprehensively complete the E.I.C, E.I.C.R, & M.E.I.W.C reports.*** Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.*** Get in touch TODAY to find out more!

Contact info

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Electrical Training Courses Online

From beginners - to experienced workers aiming for their ECS Gold Card

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great support throughout

Great support throughout, went above and beyond, many thanks to the xs team

August 11, 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review of your experience of us in helping you through your electrical training, Gemma. All the very best.

Rated 5 out of 5 stars

Awesome

I've done 2357 with Craig Wiltshire. He was helpful all the time of my NVQ process. His, kindness, punctuality, availability and attention never will be forgotten. Highly recommended. Thanks mate

August 3, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for this 'Awesome' review, Mohsen, and for your kind words about your dedicated assessor through your NVQ qualification process, Craig. All the very best for the future.

Rated 5 out of 5 stars

Because Craig Wiltshire has been…

Because Craig Wiltshire has been absolutely amazing with me during the studies he’s explained everything thoroughly and juggled his date to fit me in on his diaries.
I will always remember

August 7, 2025
Unprompted review
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Reply from XS Training Ltd

Thank you very much this lovely, personal review of your experience of working with XS Training, and in particular, Craig, to complete your electrical level 3 qualification, Qais. It's very much appreciated and we wish you all the best for your future in the industry.

Rated 5 out of 5 stars

2346 NVQ

The overall experience from start to finish for 2346 NVQ was spot on and the Electrical Assessor Tom Simpson could have not been any more helpful in making the NVQ an enjoyable and speedy process.

August 4, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your Electrical Level 3 Experienced Worker qualification Tom. And many thanks for taking the time to leave this review of your experience, having chosen to do so with XS Training. It's much appreciated and we wish you all the best for the future in our industry.

Rated 5 out of 5 stars

Fantastic NVQ experience

I finished my NVQ today and have to say I’m so impressed with the help provided. Craig Wiltshire was incredible! Always available to answer questions and give guidance. Craig was really patient, friendly and definitely made this NVQ less stressful than it could have been. I would recommend to anyone that asks. First Class. A+++

July 29, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for this brilliant review Dan, it's very much appreciated. Thanks too for your kind words about your assessor throughout the process, Craig, and for your hearty 'A+++' recommendation of XS Training to others. Congratulations on the completion of your electrical Level 3 qualification, and all the best for the future in our industry.

Rated 5 out of 5 stars

Excellent service, will highly recommend

I will highly recommend, have very excellent experience with my tutor, had a lot of support when needed, nearly gave up but gave me a push to carry on and complete.

March 31, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your electrical NVQ level 3 qualification, Khan. We're glad your assessor was there when you needed it, but in the end it was you that needed to do the work. Well done for keeping going when things were a bit of a struggle. You're certainly not the first person to go through this, and you certainly won't be the last! All the very best for the future.

Rated 5 out of 5 stars

Incredibly helpful

Craig has been incredible in helping me achieve my NVQ and ultimately my AM2 and Gold card. Can’t thank him enough for his patience and sharing his wealth of knowledge, with someone keen but constantly learning…

July 28, 2025
Unprompted review
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Reply from XS Training Ltd

Thank you for taking the time to leave this 5-star review, after choosing XS Training to help you attain your NVQ level 3 electrical qualification, James. We wish you all the best for the future as a recognised, qualified electrician.

Rated 5 out of 5 stars

I am very happy that I choose…

I am very happy that I choose xstraining, great people, well presented material, competetive prizes. I was very fortunate to have Mr Craig Wiltshire as my assesor, whose proffesional but friendly attitude made my journey an exceptional experience. I wish u all to join xstraining on your way to get qualified and be fortunate to have Mr Craig Wiltshire as your assesor

July 27, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 qualification Robert, and many thanks for taking the time to leave this great review about your 'exceptional exerience'. Thanks too for your kind words about your dedicated assessor throughout the process, Craig Wiltshire. All the best for the future.

Rated 5 out of 5 stars

Induction

Had my induction / skill scan assessment with tom and he was excellent..very professional and very clear and very helpful. Went through everything with me and made the whole process feel a lot easier.

July 23, 2025
Unprompted review
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Reply from XS Training Ltd

Hi Liam, many thanks for leaving this 5-star review of your experience of our NVQ induction process. All the very best for the completion of your Portfolio and electrical level 3 qualification.

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step…

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I need to present pictures. As well as having a good assessor I was able to easily contact management (Jamie) and Charlie who helped me resolve other administrative tasks. I recommend them without hesitation.

July 13, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for your 5-star review about your experiences after choosing XS Training to achieve your NVQ Level 3 electrical qualification, Sam. Thanks too for your detailing on what you've experienced and your recommendation to others. We wish you all the best for your final step, and for your future in our industry.

Rated 5 out of 5 stars

Craig, the best of the best….

Craig is absolutely tremendous at what he does, probably the best in the business in reality.
He is extremely supportive, knowledgeable and very patient. His wealth of experience means he always knows how to get the best out of his candidates and allow them to shine and succeed. I couldn’t ask for anything more from him throughout the whole NVQ process, great guidance and explanations at every turn. Massive thanks to him, all his effort is really appreciated and made me feel extremely comfortable with everything I was being asked to do. Genuinely thrilled with him.

July 18, 2025
Unprompted review
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Reply from XS Training Ltd

WOW! Thank you for this amazing testimonial about Craig Wiltshire, your assessor throughout the process of your NVQ qualification. We too are grateful to have him on our team, and indeed all of our other great asssessors. Many thanks once again, it's much appreciated, and all the very best for your future in the industry.

Rated 5 out of 5 stars

Experienced worker NVQ

Craig's help and technical knowledge was spot on and put me at ease, he helped me throughout my electrical NVQ. Thank you very much Craig.

July 11, 2025
Unprompted review
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Reply from XS Training Ltd

Thank you for your 5-star review, Danny, and in particular your kind words about your dedicated assessor throughout the process, Craig Wiltshire. Congratulations on the completion of your City & Guilds 2346 level 3 qualification, and all the best for your future in the industry.

Rated 4 out of 5 stars

Helpful staff

My instructor Muztaba was very helpful and patient

June 10, 2025
Unprompted review
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Reply from XS Training Ltd

Thank you for taking the time to leave your review David, and your kind words about your assessor Muztaba. All the best.

Rated 5 out of 5 stars

Outstanding Assessor

Outstanding Assessor – Highly Recommend!
Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about his learners and pushes you to do your best without ever making you feel overwhelmed. Thanks to him, I completed everything smoothly and confidently. If you’re working towards your Gold Card, you couldn’t be in better hands. Highly recommend XStraining and Craig especially!

July 4, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on your completion of your NVQ level 3 electrical qualification Mohamed and many thanks for your fantastic review and recommendation. Thank you in particular for your kind words about your dedicated assessor throughout the process, Craig Wiltshire. All the very best for the future as a recognised qualified electrician.

Rated 5 out of 5 stars

Excellent Training Provider!

Excellent Training Provider!
XS Training Ltd delivered top-quality support throughout my electrical qualifications. The online platform is easy to use, with clear video content, mock exams, and responsive tutor support. They genuinely care about helping you succeed, and the flexibility allowed me to balance study with work. I’d highly recommend them to anyone looking to upskill in the electrical industry. A solid 5 stars from me!

June 30, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for your fantastic 'solid' 5-star review of your experience in choosing XS Training to help you through your NVQ Level 3 electrical qualification, it's much appreciated. Congratulations on completing it, and all the best for your future in the industry.

Rated 5 out of 5 stars

2357 NVQ 3 in Electrical Installation

I originally booked my 2357 NVQ 3 in Electrical Installation with Napit which XS training ended up providing (in retrospect I could have saved a bit by going straight via XS Training). My NVQ assessor Craig Wiltshire was very helpful, provided a lot of resources (video recordings and documents) to make it as easy as possible to pass the 3 units (photographs based evidence, videocall based evidence and finally the actual AM2). The admin people at XS training were also always prompt at responding to emails. I was very satisfied with the service provided and would recommend to anyone.

June 23, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ 2357 Level 3 qualification Ian, and many thanks for taking the time to share your experience of doing so with XS Training. We're delighted you were satified with the all round service your received, and for your recommendation to others. All the best for your future as a recognised, qualified electrician.

Rated 5 out of 5 stars

I Would highly recommend XS training

I Would highly recommend XS training. Great staff always answer any questions you may have. Very supportive and helpful. The process of gaining Qualification is very straight forward. I really enjoyed it. If you have the knowledge and put the effort in, it can be complete within a couple of months.

April 30, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for your 5-star review and high recommendation of XS Training in helping you through your NVQ Level 3 electrical qualification, Andrew. We're delighted you enjoyed the process (not everyone says this to be honest :-) ) and thank you for pointing out that it can be completed pretty quickly if you have the experience, focus, and sufficient work to populate your Portfolio. All the best for your future in our industry.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish.
Massive thanks to my assessor Muztaba Hamid who always went to extra mile to make sure I got stuff done when I needed to. He was always there to assist me when needed making the whole process run nice and smooth 5stars 👍🏻

June 11, 2025
Unprompted review
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Reply from XS Training Ltd

Conratulations on the completion of your electrical NVQ 3 qualification Peter and many thanks for taking the time to leave this feedback on your experience of doing so with XS Training. Thanks too for your special mention of your dedicated assessor throughout the process, Muztaba. All the best for the future.

Rated 5 out of 5 stars

I got recommended to use xs training by…

I got recommended to use xs training by a friend and I am glad I used them now a very good company. The assessor I got was craig Wiltshire couldn't of wished for a better one if you put the effort into it. He will go above and beyond for you top man passed .AM2 first time and couldnt of done it without his help and guildance

June 11, 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical Paul, and many thanks for taking the time to leave this 5-star review of your experience of doing so with XS Training. All the very best for your future in the industry.

Rated 5 out of 5 stars

Signed NVQ with XS Training

Signed NVQ with XS Training. They provided me an assessor ,previous assessor who wasted my one and a half years just telling me 'Finish the circuit and upload the evidence' I'm fed up with him. I contacted XS Training telling them I needed a new assessor and asked for Craig Wiltshire who also ran an NVQ group on facebook helping electricians who struggle. As soon as he was my assessor, he gave me all the help I needed on every single assessment and made my assessments very easy and helped finish my NVQ in four months. I am very proud of him. He is just like superman in this industry and would definitely reccomend him. If you struggle I reccomend going with Craig and 100% you will finish your NVQ like a charm! Thanks a lot Craig, this is for you helping me.

June 7, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ 3 electrical qualification Harun and many thanks for for taking the time to leave this brilliant review and recommendation about Craig Wiltshire. We delighted that he was able to help and guide you through the completion of your Portfolio when your previous assessor wasn't. We will makes sure he sees these kind words and wish you all the best for your future in the industry.

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