XVI Latorre Reviews 193

Received my 2 rings and I was so happy with them they are as beautiful in real life as online

I ordered the Empress III Ring, and when it arrived, I was extremely disappointed with the quality. The ring was bulky and looked nothing like what was advertised on their website. I contacted customer service the same day I received it to request a return and a refund, only to be told that they don't accept returns unless the item is damaged. This is completely unacceptable. Their return policy is very restrictive and not customer-friendly at all. This was a terrible shopping experience—please be aware and avoid shopping from this site.

Absolutely stunning piece
Cannot believe how beautiful it is

Thank you

Great products
Thought I would try these and I was totally amazed by the results. Excellent and high quality diamonds and workmanship along with the fast shipping. Brilliant

Although I received my rings 2 months later due to some difficulties with the post, I was finally able to get through to the team. They reassured me that they will resend my parcel within two weeks and they did! The rings are absolutely gorgeous. It was definitely worth the wait.
The founders were directly in contact with me and I really appreciate their help and promptness!

PLEASE DO NOT BUY FROM THIS COMPANY NO REFUND POLICY!!! RING is NOT THE SAME as in pictures!! DOMT WASTE YOUR MONEY!

The workmanship on my emerald cut stud earrings is admirable. The shine and clarity of the stones is amazing. I love wearing them as much as I can.

I have purchase one of the rings from XVI Latorre. it is exactly as described. love it!

I love my ring, perfect size…
However I chose the gold plated and I regret it because the it wore off very quickly and is now silvery colour!
I personally wouldn’t choose the gold plated again unless you intend using it as only a ‘dress’ ring!
The quality and shine of the stones is second to none and certainly looks like the real thing.

Surprised at quality very impressed

Great service from purchasing to delivery. Quality product and exactly as described. Necklace stills looks perfect even after a few beach holidays.

I love my ring. Product was as good as I expected and the delivery went smoothly.

After sale service is inexistant!!!!! My parcel was lost and they never ansvered me !!!!!! Don’t by, keep your money!!

Didn’t have to wait long and ring was here beautiful ring love it thanks

Simply stunning

Purchased from xvilatorre around 6 months ago, The moissanite is beautiful and am so happy I purchased this instead of a diamond or even a lab grown diamond. No one can tell the difference. I get complimented everywhere I go, for the price it's amazing quality, the band hasn't tarnished or changed colour at all. The plating is very luxurious, and the ring has a nice weight to it. I have purchased from other stores and they feel very cheap and light, but xvilatorre is well weighted and feels perfect.

I have purchased this product several times for myself and as gifts for family members. The moissanite set my diamond tester off and it looks like expensive jewellery. The delivery was always on time and packaged well. I recommend this brand, I love it and tell everyone about it

I sent you a photo of a necklace if you could make it but haven’t yet from you

Amazing ring and service! Everything is made to order so you know you're getting quality. There is a ring size on their website to make it easier to choose. Ive had so many compliments on the ring and that it looks like a diamond ! I had a question regarding my order and they were fast on their response. I will definitely purchase again. Thank you!

I have been waiting since March for a replacement ring that I never received, the package was delivered damaged and my ring stolen !! XVI Latorre have agreed that the ring has been taken , they are duty bound to replace or refund which they said they would do, they are now not even answering my email's AVOID AVOID shocking company, wish I had read the reviews before I ordered 😡